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[Combo Offer] Authentic Japan Diatomite Mat /high absorbent / Bath floor Mat / Dedicated Anti-Skid
219 items sold

[Combo Offer] Authentic Japan Diatomite Mat /high absorbent / Bath floor Mat / Dedicated Anti-Skid

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      Usable within 30 days from payment date

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Subject Register Date
Self Collection Seller 2016-03-17
Do not state color/address amendment in MEMO/Message System Seller 2015-07-30
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description Authentic Japan Diatomite Mat /high absorbent / Bath floor Mat / Dedicated Anti-Skid Pad/ Prevent mold germs / Fast-Dry/ Deodorizes / Easy to Clean

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BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
528 (Based on 561 reviews)
Customer Satisfaction Score
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (188)

Customer Photo Review board
Jul 23, 2017 1

Recommend fast delivery

have yet to open. fast delivery and well wrapped

Type:L Size 39cm x 60cm | Color:Grey White(+S$7)

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Jul 23, 2017

Recommend Fast, fast,fast delivery

Good packing. Quality good as mentioned

Type:L Size 39cm x 60cm | Color:Green(+S$7)

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Jul 22, 2017

Recommend Good buy

Received items in good condition.

Type:L size + S size | Color:Grey White(L) + Grey White(S)(+S$18.10)

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Jul 22, 2017

Highly Recommend Great

Nice mat. Absorbs fast and makes our feet dry

Type:L Size 39cm x 60cm | Color:Pink(+S$6)

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Jul 22, 2017 1

Customer Review (561)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 23, 2017 hui*******
netural Jul 23, 2017 hea*******
Recommend Jul 23, 2017 jen*******
Highly Recommend Jul 22, 2017 hal*******
Recommend Jul 22, 2017 nic*******
Recommend Jul 22, 2017 jar*******
Recommend Jul 22, 2017 qua*******
Highly Recommend Jul 22, 2017 dec*******
Recommend Jul 21, 2017 kel*******
Highly Recommend Jul 21, 2017 jan*******

Seller Information

  • Address : 7 JALAN KILANG 06-01 (Mon-Sat 11am-7pm)
Item Q&A(37)
No. Question & Answer Member Date Status
NOTICE Self Collection Seller
NOTICE Do not state color/address amendment in MEMO/Message System Seller
FAQ Enquiry on Qxpress Courier Seller

Please note that qxpress do not deliver at specific timing, they deliver by route. thus sending us messages or memo about only deliver at night time will be ignore.

FAQ Stating colors or change of detail in memo/message Seller

Items will be pack according to what customers ordered in the system. Request to change color, size, design or address in the memo will be ignored. If you ordered wrongly, please cancel the order and replace a new order. Thanks. (all orders are print out via qoo10 system, memo DO NOT show in the printout)

FAQ Normal mail via Singpost delivery duration

usually it is 2-5 working days. but they are slow and delay. thus we have customer feedback say 2 weeks. so it may delay sometimes so hope if you chose normal mail, you have to be prepare for the delay. and read the "normal mail via singpost at your risk''. We highly recommend self collection or qxpress.

FAQ Buying Online and buying offline in our shop

Sometimes qoo10 will minus the price online at their own cost to do time sales or promotion. So PLEASE BUY ONLINE INSTEAD. Our redemption staffs have difficulty trying to please everyone especially when qoo10 suddenly do a promotion without our knowledge and customer demand the price in our retail shop. For those who visited our shop, quoted our online shop, we will tried to give you discounted price in our retail shop, there may be few cents difference here and there, and its impossible to give a promotion price that qoo10 had slashed at their own cost. So to avoid any misunderstanding, get the offer online. ;)

FAQ Self Collection

All self collection must bring the PRINTED voucher/e-ticket or E-ticket shown on Qoo10 App Only. (if there is no e-ticket, we may not be able to give you the item./ if the payment is still pending by qoo10, we cannot give you the item) 7 Jalan Kilang #05-01 Singapore 159407 (2 bus stop away from Queenstown IKEA) Operating Hours: Close on Sunday. Mon-Sat 11-7pm.

FAQ Normal Mail via Singpost at your own risk!

All normal mail are mailed out at singpost with cert of posting. Cert of posting is a proof where by we keep a copy of the day address we mailed with singpost stamp chop with date. This is to proof we mailed but no tracking number. Thus if item is lost there isn't any way to find/track it. NO REFUND WILL BE PROVIDED thus Courier Qxpress or self collection is HIGHLY RECOMMENDED. Delivery by Singpost may delay (minority) up to 3 weeks (feedback by our customers). Please note that if you chose Normal mail and item is unclaimed/undelivered and send back to seller, customer need to pay for shipping fee again, first shipping fee will not be refunded.

27620443 Inquiry related delivery from gly**** gly******* 2017-07-14 Answered
27566619 Mass order tas******* 2017-07-10 Answered
Is there any way to mass order 50 mats? Please contact me at 97363626.
[Re] Mass order
Hi thanks for your inquiry, and yes you can directly buy from Qoo10 for 50 pcs. We still have enough of stock.
[Re] Mass order
I need about 20pcs of blue and green, will they be available anytime soon?
[Re] Mass order
hi thanks for your inquiry, currently if for ths big size of mat, our side left pink, green and grey white. (Blue color no stock already). And if for the small size all the colors are available. If you have the concern with color we sincerely advise you can drop by our showroom to take a look at the actual item. Our showroom address and opening hours are as following,

Address : 7 Jalan Kilang,#06-01 S159407
Opening hours : 11am-7pm (Monday-Saturday)
27410725 Inquiry for the item from wei**** wei******* 2017-06-28 Answered
Hi seller,
I just bought the mat and realised theres 2 sides: one side smooth and one side textured. May I check if the smooth or rough side is suppose to be facing up? Thank you!
[Re] Inquiry for the item from wei****
hi thanks for your inquiry. The rough side should be faced up thanks
27186723 Weight of the items omi******* 2017-06-10 Answered
Can you please tell me what is the weight of the large one and the small one? The photo says 2.5 KG, but I need to know the actual weight.

[Re] Weight of the items
Big size : 2.550 KG, Small Size : 1.000 KG
26969426 Inquiry for the item from hea**** hea******* 2017-05-23 Answered
Hi, I just received the items today. And I notice that the items are defective. The edge of the board is chipped even with bubble wrap.
Please advice if there is a one to one exchange.
[Re] Inquiry for the item from hea****
Dear customer, thanks for your feedback. May we know which color and which size that you received is defective thanks
[Re] Inquiry for the item from hea****
It is the large size, green in Colour
[Re] Inquiry for the item from hea****
Dear customer, thanks for your prompt reply. We will send one Green color L size diatomitc mat to you within these days. The defective one we will not request for return. Sorry for any inconvenience caused and your new tracking number is SG804789, you can check your latest shipping status from the below website,
26968615 Inquiry for the item from xlu**** xlu******* 2017-05-23 Answered
The floor mat stop absorbing water, used less than 2 months. is this normal?
[Re] Inquiry for the item from xlu****
Dear customer, thanks for your inquiry. If you have any concern with our product. We sincerely invite you to bring your item to our CS centre. Our staff here will check the product condition and give you further assistances.
Address : 7 Jalan Kilang, #06-01, S159407
Opening hours : 11am - 7pm (Monday-Saturday)
26756279 Inquiry for the item from ken**** ken******* 2017-05-06 Answered
Hi can combine 1 pink and 1 green small? Thanks
[Re] Inquiry for the item from ken****
hi thanks for your advice and we think this is a good idea. We just update our color options. Really appreciate it
26674651 Inquiry related delivery from car**** car******* 2017-04-30 Answered

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