| NOTICE |
Q&A,Delivery Status,Postage Evidence,Item Enquiry |
Seller |
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See all notices |
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Hello Customer, Due to Qoo10 had used Qpost for Inquiries. A s of now, there is limitation on the Program . To Avoid delay and mis-communication.
Please drop us a line at couplestore@gmail.com Thanks Couplestore Customer Service |
| 8391820 |
Order no. 32721584 - ordered on April2013 |
kid******* |
2013-05-25 |
Unanswered |
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Hi seller,
Kindly check & advise my order. Order was made in Apr2013 & still not received till date. There is no tracking number and I have not received my dress even when it's indicated as its delivered since 03May2013.
Could you kindly advise ASAP? Thank you |
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| 8388726 |
Tracking details please |
vic******* |
2013-05-24 |
Unanswered |
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Please provide tracking details for the dress as mailed. Thank you. |
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| 8110388 |
Estimation Of Date Of Delivery |
vic******* |
2013-05-11 |
Answered |
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Hi, could you kindly give me an estimate of roughly when would i be able to receive both of the dresses that i have ordered? My birthday is on the 28th so i was wondering if i can receive these dresses by then? |
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[Re] Estimation Of Date Of Delivery
Hi, Good day. Thank you for your purchase. Your order has been processed. The estimated shipment arrival date shall be next week. Have a nice day ahead. :) |
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| 8082081 |
KM600_black, KM1088 Silk Embroidered Pencil Dress |
joc******* |
2013-05-09 |
Answered |
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Hi, Need to check if you have stocks for the above mentioned item. Tks |
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[Re] KM600_black, KM1088 Silk Embroidered Pencil Dress
Hi,thank you for your interest. Could you pls kindly advice your size? Thank you. |
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| 8036613 |
Missing pictures and details |
MIX******* |
2013-05-07 |
Answered |
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Hi I'm trying to look at some dresses on your site but many of them are missing the URL once you click on the pictures like WP241, WP252 - will you be rectifying this issue?? |
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[Re] Missing pictures and details
Hi,
Good day. Thank you for your interest. You may like to find the following link for the picture.
http://s715.photobucket.com/user/couplestore/media/gmarket/WP241.jpg.html
http://s715.photobucket.com/user/couplestore/media/gmarket/WP252.jpg.html
We are trying to restore the connection. So sorry for the inconvenience... |
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| 8000850 |
KM1167, KM1171 & KM1340 |
pei******* |
2013-05-05 |
Answered |
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Hi I realized the measurements for the 3 dresses are the same. Please provide me with exact measurements for the length, waist and hips. And material if all are stretchy? Thanks! |
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[Re] KM1167, KM1171 & KM1340
Hi,
Good day. Thank you for your interest. Measurement for same size is about the same. All available measurement are provided in the listing ya. The material is not strechable.
Thank you. |
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[Re] KM1167, KM1171 & KM1340
Hi there
Im a size UK16. Bust 38", waist 33" and hips 44". Will I be able to fit in the 3 items? Thanks |
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[Re] KM1167, KM1171 & KM1340
Hi,
Good day. All the measurements are hand taken. It might be +/- 2cm different for different shipment. If you need, we have some UK16 ex-stock, which we can send you the measurement info that you want. You may like to email us at couplestore@gmail.com for further information as the new Qoo10 enquiry system is very unstable.
Thank you. |
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| 7961894 |
Why will my item be shipped? |
bab******* |
2013-05-02 |
Answered |
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Hi, I have ordered the dress km1406 (size S) but I noticed the status is still stuck at "on request"
Pls advice when the dress can be shipped using registered mail.
thanks Stephanie |
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[Re] Why will my item be shipped?
Hi,
Good day. Thank you for your purchase. Your order has been processed. Estimated shipment arrival date will be next week. It will be posted to you asap after shipment arrives. So sorry to keep you waiting... |
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| 7743846 |
KM 1404 To change size |
vio******* |
2013-04-21 |
Answered |
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Hi Seller Re my earlier email to change size M to L for the above Floral dress. Pls ignore the earlier email request. My order for size remain as M(10). My apology for the confusion. Thankyou Violette Gan |
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[Re] KM 1404 To change size
Hi,good day.thank you for your purchase. Noted with your request. THnak you. |
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