| 8325261 |
Missing 1 black color |
goh******* |
2013-05-21 |
Answered |
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Hi, I ordered 2 black and 1 white but received only 1 black and 1 white. missing 1 black color. Order no: 33082726
you mentioned you will send it out on 9May but till now I have not received it. Pls advise. thanks |
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[Re] Missing 1 black color
Hi dear, I was about to message you few days ago as I wanted to check whether you have received it or not... I don't remember whether I posted it out or not. anyway, I just posted it out this evening... Hopefully you'll receive it in these few days. Sorry for long waiting. Thank you |
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| 8079836 |
Order no.82642982 |
sin******* |
2013-05-09 |
Answered |
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Hi Regarding order 82642982 ,item has not been received yet.Kindly refund for the item. |
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[Re] Order no.82642982
Hi dear, so sorry for long waiting, shipment should be in around Mon or Tues. Do you still want it or you can cancel it from your shopping cart. Thank you |
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| 8074355 |
Missing 1 black color |
goh******* |
2013-05-09 |
Answered |
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Hi, I ordered 2 black and 1 white but received only 1 black and 1 white. missing 1 black color. Order no: 33082726
Thanks,
Amy |
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[Re] Missing 1 black color
Hi dear, my bad for didn't notice of the quantity. Will post it out today. So sorry for the inconveniences caused. Thank you |
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| 8074353 |
Missing 1 black color |
goh******* |
2013-05-09 |
Answered |
| |
Hi, I ordered 2 black and 1 white but received only 1 black and 1 white. missing 1 black color. Order no: 33082726
Thanks,
Amy |
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[Re] Missing 1 black color
Hi dear, my bad for didn't notice of the quantity. Will post it out today. So sorry for the inconveniences caused. Thank you |
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| 7824241 |
Order no.32590905 |
sin******* |
2013-04-26 |
Answered |
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Hi,
I have not received yet my item so far.Pls advice |
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[Re] Order no.32590905
Hi dear,
Item has been posted out... is the address correct?
Have you check with your family members or colleagues whether they keep it for you?
As it's under normal mail, I'm unable to trace... but will message you if there's any returned mail.
Thank you |
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| 7365233 |
items are not received yet |
hap******* |
2013-03-26 |
Answered |
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Hi. I've ordered 1 konad stampling and scrapper set and also 2 image plates. It's about 1 week already but the status is still on delivery and I still haven't receive it yet. Does it always take so long to deliver? |
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[Re] items are not received yet
Hi dear, normally it takes only 2-3 days. Would you please check the mail room? Thank you so much. |
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| 7310480 |
special nail polish |
au_******* |
2013-03-21 |
Answered |
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Hi, may I know what's the brand of the special nail polish? Thank you. |
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[Re] special nail polish
Hi dear, it's Konad brand. Thank you |
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[Re] special nail polish
how big is one bottle?do you sell the small bottle special nail polish? |
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[Re] special nail polish
Hi dear, for this item page it's for small bottle (5ml). If you want a big bottle (11ml), please email to babycheerry@gmail.com as I need to order it. Thank you so much. |
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| 7210153 |
Package not received yet shipping status says: Delivered? |
yam******* |
2013-03-15 |
Answered |
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date ordered: feb 11, 2013
order # 31296164-65
product ordered: 2 sided stamp and scraper set + konad image plate holder
delivery: singpost normal mail
as according to the shipping status it's delivered. however package not received yet. A month has passed already. =( Any advise on what to do next? Will i be able to get a refund if ever? |
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[Re] Package not received yet shipping status says: Delivered?
Hi dear, item has been posted out... and normally it takes only 2-3 days to reach you.
As you opted for Normal Mail, it's untraceable... please check with your family members whether they kept it for you.
I'll inform you if there's any returned mail.
Thank you so much.
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