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Seller |
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See all notices |
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| 7490359 |
Order 32007582 |
sta******* |
2013-04-03 |
Answered |
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Hi seller.i order two pack toothbrush from you but how come I just received one pack?isit u separate to ship out? |
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[Re] Order 32007582
Hi, dear.
I'm so sorry. Please send me the picture.(received the item) After verifying your photos, I'll solve the problem. I'm so sorry for this inconvenience.
Thank you. Regards.
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[Re] Order 32007582
I already throw away the shipping bag.u sure have the record that u r sending one pcs for me only. |
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[Re] Order 32007582
Hi, dear.
I mean, Please send me the picture.(item-toothbrush) I'll solve the problem. I'm so sorry for this inconvenience.
Thank you. Regards.
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[Re] Order 32007582
Hi seller, This is the item photo. |
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[Re] Order 32007582
Hi, dear.
Then, I'll send the one item on today. I'm so sorry for this inconvenience.
Thank you. Regards.
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[Re] Order 32007582
Ok.thank you. |
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[Re] Order 32007582
Hi, dear.
thank you. regards. |
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| 7325996 |
Order 30799020-1 |
sue******* |
2013-03-23 |
Answered |
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So what are you going to charge me to resend the parcel? And how do you proposed it be done. You cannot be asking me to pay for product and postage too right? |
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[Re] Order 30799020-1
Hi, dear.
If you want refund it, You received money exclusive of shipping fee. And, If you want resend it, You have to make an delivery charge. Please reply to me. I'm so sorry for this inconvenience.
Thank you. Regards.
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| 7309959 |
Order 30799020-1 |
sue******* |
2013-03-21 |
Answered |
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I don't understand. The unit number was given but if you didn't write it down, you missed it out. Why do I have to pay again? Other sellers sent to me at the same address and didn't leave out the unit number.... And to think that I was trying to introduce more people to try your products. I don't feel it is fair of you to do this. My sister even ask me to reorder for her and send to Perth. Now I have to think if I should... |
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[Re] Order 30799020-1
Hi, dear.
You give me the incomplete address. If you don't trust me, For further details about payment again and address, Prease inquiry to Qoo10 center. I'm so sorry for this inconvenience.
Thank you. Regards.
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| 7294464 |
Order 30799020-1 |
sue******* |
2013-03-20 |
Answered |
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The address is incomplete. You missed out the unit number #04-08. |
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[Re] Order 30799020-1
Hi, dear.
Your give me the this address. (Please check an accompanying photograph.) So, You have to make an delivery charge. Please reply to me. I'm so sorry for this inconvenience.
Thank you. Regards.
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| 7276140 |
Order 30799020-1 |
sue******* |
2013-03-19 |
Answered |
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Dear Seller I still have not received the package. My colleagues have been waiting for the product to try.
Could you please check at your end if the package was ever sent out pls.
Also could you advise if you send to Australia. If so, what is the postage. Thanks. |
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[Re] Order 30799020-1
Hi, dear.
Have you received the item yet? I apologize for the long delivery. "GUTHRIE HOUSE 1 FIFTH AVENUE Singapore" that is your address. Right? Please reply to me. And, postage of Australia is 4.9$. I'm so sorry for this inconvenience.
Thank you. Regards.
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| 6926792 |
Order 30799020-1 |
sue******* |
2013-02-23 |
Answered |
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Address is correct. I was traveling for 2 weeks but nothing came in the letter box. Really like your toothbrushes. the order was as trial samples to my new colleagues....... They are looking forward to trying your product... :( |
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[Re] Order 30799020-1
Hi, dear.
I apologize for the long delivery. Then, Please wait one more week. If you don’t receive it, Please let me know. I'll resend it. I'm so sorry for this inconvenience.
Thank you. Regards.
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| 6832180 |
Order 30799020-1 |
sue******* |
2013-02-16 |
Answered |
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Hello Seller I have not received the items yet. please advise. |
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[Re] Order 30799020-1
Hi, dear.
Have you received the item yet? I apologize for the long delivery. Please check your address, just in case. Then, reply to me. I'm so sorry for this inconvenience.
Thank you. Regards.
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| 6639681 |
Place of Manufacture |
mei******* |
2013-01-30 |
Answered |
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Hi,
I had received my toothbrushes but it is written at the back of packaging that it is Made in China.
Aren't they supposed to be manufactured in Korea, as per your description on product info?
Best regards. |
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[Re] Place of Manufacture
Hi, dear.
The manufacture of item is china. I not description on product. Sorry for the confusion.
I'm so sorry for this inconvenience.
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