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| 4862415 |
Enquiry on delivery |
cou******* |
2012-10-23 |
Answered |
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Hi,
I ordered the 4 packs of Rilakkuma films a few weeks ago. When i checked the delivery date it was stated 15th october 2012 however till today , 23 october 2012, I have yet recieve them, could I check the status of my orders? Thanks |
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[Re] Enquiry on delivery
RR440318929KR - 24-10-2012 Delivery in progress (DBLDB)
You can get your parcel maybe few days later.
Please read our shipping policy.
Thank you!
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| 3926252 |
Brunei |
pn.******* |
2012-08-21 |
Answered |
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Do you provide shipping to brunei ? |
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[Re] Brunei
Hello.
Sorry, we don't ship to Brunei.
Thank you. |
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| 3475429 |
Order No. 26382690, 26382689 |
cit******* |
2012-07-04 |
Answered |
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i received items for both orders but you only sent me 1 pack of Mickey film instead of 2 packs. Please check Order No. 26382690. MICKEY FILM should be 2 packs (20 pcs). Awaiting your reply. Thank you. |
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[Re] Order No. 26382690, 26382689
Hello.
Thank you for your message.
Missing item will be shipped on following business day.
Sorry for your inconvenience.
Thank you. |
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[Re] Order No. 26382690, 26382689
Thank you for your reply. |
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[Re] Order No. 26382690, 26382689
Hello.
Tracking Number : RR435363823KR
Please visit www.track-trace.com to track your orders. (Post/EMS menu => Enter your tracking number)
Also you could track it in Singapore post website once your orders has arrived at Singapore.
Thank you. |
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| 3266604 |
Films |
fel******* |
2012-06-10 |
Answered |
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Hi may i know when are the epxory dates for mickey and pandora films? |
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[Re] Films
Hello.
Expiry date is Feb/2014.
Thank you. |
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[Re] Films
Can I have one Mickey n one rillakuma? |
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[Re] Films
Hello.
Please place an individual order for each items if you can't find it on options.
Thank you. |
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| 2901016 |
Cart Selection |
sun******* |
2012-04-30 |
Answered |
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Hi, I am unsure about what's the difference between selecting Rilakkuma 2 packs +$13.00 (Film Type) and Rilakkume 2 packs +$33.00(Add film)... what does this mean? |
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[Re] Cart Selection
Hello.
Thank you for your message.
Nothing complicate. Film types for choosing type of films, and add film for purchasing additional films.
Thank you. |
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| 2893401 |
Films |
the******* |
2012-04-29 |
Answered |
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Hi, can i opt to buy 1 pack of rilakkuma and 1 pack of colour films? |
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[Re] Films
Hello.
Thank you for your message.
Please place an individual order for each items if you can not find it on option menu.
You may able to search for it in our mini-shop.
Thank you. |
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| 2802165 |
color and pandora |
wee******* |
2012-04-18 |
Answered |
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hi, is it possible to get a pack of color and a pack of pandora? i understand that color film is currently out of stock but im willing to wait. |
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[Re] color and pandora
Hello.
Thank you for your message.
Please place an individual orders if it's not on option menu.
Thank you. |
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| 2732831 |
Mailing |
c.o******* |
2012-04-10 |
Answered |
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If I order by the Korea mail $2.50, will it arrive faster? How many days? Coa I need it in 6 days, is it possible to arrive? |
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[Re] Mailing
Hello.
Shipping to Singapore usually takes up to 3 weeks via normal / registered air mail. (depends on Singapore customs)
We suggest you to use EMS (express) if you need it urgently. It will take about 3-5 business days 'till it's arrive.
Thank you. |
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