| 7133857 |
Shipping |
swe******* |
2013-03-10 |
Answered |
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Hi, I submitted the order on 4 March but until now the items are still not shipped out. When will you be sending the items? |
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[Re] Shipping
hi
i'm sorry for late shipping
i'll send your items tomorrow via registered mail...
i'll give many samples
pls wait a little more
thank you |
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| 4733330 |
Combine shipment |
che******* |
2012-10-14 |
Answered |
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Hi, if possible please help to combine shipment for cart 80585942 and 80585801. Thank you |
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[Re] Combine shipment
Hi!
I sent combine on 15 Oct.
Thank you! |
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| 4727031 |
Bank withdrawal |
aye******* |
2012-10-14 |
Answered |
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Hi Pretty,
I just bought two items for the amount of SGD 27, but immediately in my bank balance, the deduction amount is SGD 54 (i.e. twice the amount). Could you check whether there's an extra charge by mistake? Thanks! |
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[Re] Bank withdrawal
Hi~
I'm so sorry.
You should inquire to Qoo10 customer servies.
Thank you! |
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| 4551305 |
ship together please |
ser******* |
2012-09-30 |
Answered |
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Hi, I have bought the Parsley Mandarin toner and Pomegranate Shampoo, please pack them and send them together. Thank you.
Order no: 28285829 and 28285830
Cart no: 80424917
thank you. |
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[Re] ship together please
hi
thank you for your purchase
i'll send your items together on Thursday
thank you |
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| 3839025 |
Replacement for missing item in 79207475, with 79940207 |
ela******* |
2012-08-12 |
Answered |
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Dear seller, please send a replacement foot mask from my missing item (order number 79207475 24May2012) together with my current order of 79940207 on 12Aug2012. Hopefully this time it will arrive with this standard post. Look forward to more samples and orders with you! Thank you!! :)
As per your previous reply dated 12 Jul 2012:
-- [ ive already ask the Korean post mail about rthis issue, they said due to some extenses and wrong or incomplete detailed address lost items occurance growth increases, so please im not that kind of seller you are thinking and not perfect too but ordering via regular mail shipping is a risk, this is the deal i can only give you lots of samples, but not free registered mail, so the next time you order pls send me the order number of the lost items and i will sent a replacement together with your new items. would you accept it,please advise,thanks ] -- |
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[Re] Replacement for missing item in 79207475, with 79940207
hi
ok
thanks |
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| 3651943 |
Delivery |
joc******* |
2012-07-23 |
Answered |
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Hi , Please advise as the courier service deliver the item to my place but my house do not have anyone at home during the day, so they called me. So how can i get my item since they cannot put it at the post office for me to pick up? I emailed the courier company to send to my work place but no response from them. |
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[Re] Delivery
hi
pls do contact them on this hotline
6513-1192 or 1193
thanks |
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| 3592877 |
Fresh Apple & Peach |
joa******* |
2012-07-17 |
Answered |
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Hi, May i know the difference between Fresh apple & Peach range? Both seems to be for tightening of pores.
I would like to buy the mask from your other website. how do i combine the orders?
thank you |
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[Re] Fresh Apple & Peach
hi
just order it at the same time
thanks |
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| 3237708 |
Shipping fee |
hap******* |
2012-06-06 |
Answered |
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Hi there, if I purchase a peach sake pore serum from this link and a salmon eye serum from another link but they're both from your shop, Pretty shop. Am I able to only pay for one registered mail and get the both items shipped together? |
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[Re] Shipping fee
hi
yes it is ok for me but just make sure you will order at the same time
thank you so much |
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