| 6753661 |
Water Baby for your CNY potted plants !! |
ang******* |
2013-02-07 |
Unanswered |
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is this still available?thanks |
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| 5173383 |
Why cancel/refund my order? |
yzx******* |
2012-11-12 |
Processing |
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Why cancel/refund my order? |
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[Re] Why cancel/refund my order?
Hi
Sorry for the inconvenience caused. There is something wrong with the system. I just came back from my vacation recently. When i logged in to my account to check the orders, i found out that the system automatically cancelled all the orders from all customers. They are still fixing this problem.
Once again, sorry for the inconvenience caused.
Best Regards Grace
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| 5139020 |
Cannot buy |
goh******* |
2012-11-09 |
Answered |
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Oops! cannot buy even at normal (80cents/pc) price. Is it out-of-stock? When will it be instock? I can wait... |
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[Re] Cannot buy
Dear Customer
We did not cancel your order, As i was overseas the past few days, the system may have accidentally cancelled it.
Feel free to re-place your order. Sorry for the inconvenience caused.
Best Regards Grace |
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| 5138968 |
Why Cancel/Refund my orders? |
goh******* |
2012-11-09 |
Answered |
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Hi Seller, Why is my both orders Cancelled & Refunded? Esp when I ordered at promo price? And I still see this item selling at non-promo price... |
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[Re] Why Cancel/Refund my orders?
Dear customer, we did not cancel your order. As I was overseas the past few days, the system may had accidentally cancelled it. |
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| 5071288 |
On Request |
mui******* |
2012-11-06 |
Answered |
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Hi,
May I know why my order is still on request? Thank you. |
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[Re] On Request
Dear Customer
We did not cancel your order, As i was overseas the past few days, the system may have accidentally cancelled it.
Feel free to re-place your order. Sorry for the inconvenience caused.
Best Regards Grace
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| 5071258 |
Cancelling? |
mui******* |
2012-11-06 |
Answered |
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Hi,
May I know why is my order cancelled? |
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[Re] Cancelling?
Dear Customer
We did not cancel your order, As i was overseas the past few days, the system may have accidentally cancelled it.
Feel free to re-place your order. Sorry for the inconvenience caused.
Best Regards Grace
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| 4836382 |
items not received |
pea******* |
2012-10-21 |
Answered |
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Have ordered 3 packets of water baby in red, orange n mixed in sept. Have not received the items yet. |
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[Re] items not received
Dear Pearl
Did you received your items , all the items had beed sent out after you ordered.
Thanks for your order,
Best Regards
Grace
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[Re] items not received
Dear Grace
Thanks for replying. I did not receive the items. Most likely have been lost in mail. It's ok.
Regards Pearl |
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[Re] items not received
Dear Customer We will check it and will let you know soon, Best Regards Grace
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| 4611116 |
Order No. 80393292 Not Received, order on 27/Sep |
sia******* |
2012-10-05 |
Answered |
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Hi, I order qty 3 on 27 Sep and the system indicate you delivery on 1 Oct, but I have not yet received the items. May I know if you are posting from Singapore or overseas. My order no. is 80393292 Thanks. |
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[Re] Order No. 80393292 Not Received, order on 27/Sep
Dear Customer The items were sent out, You will recived it in these few days. thanks! Grace |
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