| 7753529 |
Not Yet Received. |
goh******* |
2013-04-22 |
Answered |
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Hello., i have not yet received my article. Can you confirm? Thanks. Been almost 3 weeks... |
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[Re] Not Yet Received.
Dear Customer, Thank you for purchase in our mk mall. We sent your item on 8th April. Generally it will take 2~3 weeks from Korea to Singapore. So please kinldyl wait a while longer. We think it will be arrive soon. Thank you! mk mall |
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| 7136492 |
Not yet recieved items. |
ray******* |
2013-03-10 |
Answered |
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Can I know what's my tracking number for the items I purchased from you? It has been 5 days then the item have been shipped out... Thanks. |
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[Re] Not yet recieved items.
Dear Customer, Due to your purcahse by non-registered mail, there no tracking number. We sent your item on 5th March, Generally it will take 2~3 weeks from Korea to Singapore. So please kindly wait a while longer. Thank you! mk mall |
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| 5724565 |
Using more than 1 serum |
joe******* |
2012-12-15 |
Answered |
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Hi can I use 2 serums at the same time? Also which serum is better for oil control the VB or the PO effector? |
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[Re] Using more than 1 serum
Dear Customer,
Thank you for your inquiry. Yes, you can use 2 kinds of serum at the same time. The VB is more better for oil control.
Thank you! mk mall |
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| 5121173 |
Glass or plastic bottle |
jaz******* |
2012-11-08 |
Answered |
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Hi seller, is the product in glass or plastic bottles? Thanks :) |
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[Re] Glass or plastic bottle
Dear Customer,
Thank you for your inquiry. The products is in Glass bottles.
Thank you! mk mall |
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| 5006027 |
Not yet received. |
ser******* |
2012-11-01 |
Answered |
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Hi may I know the status of item? Thanks. |
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[Re] Not yet received.
Dear Customer,
Thank you for purchase in our mk mall. We sent your item on 22th October. Generally it will take 2~3 weeks from Korea to Singapore. So please kindly wait a while longer. We think your item will be arrive soon.
Thank you! mk mall |
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[Re] Not yet received.
Hi is more than 2 weeks from now. I have yet receive my item. |
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[Re] Not yet received.
Dear Customer,
You purchase your order by tracking mail. We have your tracking number: RR44061570KR. You can tracking on internet or call your nearest post office, tell them this number and ask them help you!
Thank you! mk mall |
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[Re] Not yet received.
Hi, i have checked online but see this message:
The following Item(s) is/are not eligible item for Track & Trace: RR44061570KR |
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[Re] Not yet received.
Dear Customer,
So sorry about the wrong number, this is the correct number:RR440619570KR. Hope you can find your parcel soon.
Thank you! mk mall
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[Re] Not yet received.
I guess its lost mail as i did not receive. Besides, post office say that its been mailed out. Unlucky me. |
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[Re] Not yet received.
Dear Customer,
It means the item was arrive to Singapore post office, but they missing the item. So it is their responsibilities.
Thank you! mk mall |
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| 4871376 |
Syn-ake |
fra******* |
2012-10-23 |
Answered |
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Hi Seller i bought Syn-ake effector. 1. Apply toner, Syn-ake effector, then moisturiser. Is it correct? 2. Can i use it day and night? Or is it only for night? |
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[Re] Syn-ake
Dear Customer
Thank you for your inquiry. Yes, the usage you said is correct. You can use it both day and night.
Thank you! mk mall |
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[Re] Syn-ake
ok thankyu! |
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[Re] Syn-ake
Dear Customer,
Thank you for your reply. Have a good day! mk mall |
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| 4778433 |
order 4 pcs but recieve 3 only |
lor******* |
2012-10-17 |
Answered |
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Hi, I have ordered 4 pcs of power10 VC Vb Po Ye
but i only recieve 3 pcs VB,PO,YE
When can i recieve my VC? |
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[Re] order 4 pcs but recieve 3 only
Dear Customer
Thank you for purchase in our mk mall. We sent your 4 items in two package, right? One package contain PO and VB, and on other one contain VC and VB. We can sure we sent all of your item on 4th October.
Thank you! mk mall |
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[Re] order 4 pcs but recieve 3 only
Hi i have recieve a small box contain 3 bottle with bubble wrap. But shortage of a green bottle. |
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[Re] order 4 pcs but recieve 3 only
Dear Customer
Thank you for your quick rely! Could you kindly send some photo for us? Thank you! mk mall |
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[Re] order 4 pcs but recieve 3 only
this is the 3 pic i recieved |
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[Re] order 4 pcs but recieve 3 only
Dear Customer, We are sorry to various needs. Could you kindly send some photo of our package? After look the package, We will take appropriate measures as soon as possible.
Thank you! mk mall |
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[Re] order 4 pcs but recieve 3 only
please check attach, i had send some photo to ur email too |
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[Re] order 4 pcs but recieve 3 only
Dear Customer
Thank you for your photos. We will send your missing item today. Hope you can receive it quickly.
Thank you! mk mall |
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[Re] order 4 pcs but recieve 3 only
tks so much. hope to recieve asap |
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[Re] order 4 pcs but recieve 3 only
Dear Customer,
Thank you for your understand and kindly reply. Have a good day!
mk mall |
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| 4709588 |
Please advice, thanks |
gem******* |
2012-10-12 |
Answered |
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Hi, I have just received all my items and would like to know the following enquiry from you. 1) May I know the date at the bottom of the bottle is the expiry date OR the manufacture date? It seem like the expiry date to me and kindly advice thanks |
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[Re] Please advice, thanks
Dear Customer
Thank you for purchase in our mk mall and inquiry.
The date at the bottom of the bottle is manufacture date. “제조" means manufacture.
Thank you! mk mall |
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[Re] Please advice, thanks
Thank you for your reply. |
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[Re] Please advice, thanks
Dear Customer
Thank you for your reply, please visit our mk mall a lot.
Thank you! mk mall |
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