| NOTICE |
Product Warranty for Items Purchased on Gmarket |
Seller |
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See all notices |
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Dear Customer,
We value our customers to provide them the best service, quality products and great price. IF any product purchased is not able to perform or function as per requirement and has malfunctioning issues and if under warranty it can claimed from the manufacturer direct. We highly recommend customers to print and keep the Gmarket payment receipt as proof of purchase to claim the warranty. IF you require further assistance please do feel free to email us at : sales@bizgram.com |
| NOTICE |
Self Collect items at Shop for Selected Products |
Seller |
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See all notices |
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a. Please bring along the Gmarket Receipt for redemption of self collect items ordered on Gmarket to our retail outlet at : Bizgram Asia Pte Ltd , #05-50 Sim Lim Square, 1 Rochor Canal Road, Singapore 188504 between 10.30am to 7.30pm daily even on Public Holidays. |
| NOTICE |
Delay during Weekends |
Seller |
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See all notices |
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All orders placed on Saturday and Sunday will be processed on Monday for collection by Courier Company. All orders placed after 6pm will require additional 1 more day delay for delivery. Please place your orders before 6pm for faster delivery. |
| 7770591 |
Order# 32010033 |
cut******* |
2013-04-23 |
Answered |
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Hi, I have bought 2 flash drive and have opted for self-collection. However I am unable to collect them. Can you send me the items by post instead? Let me know how much is the postage I have to pay and how do I pay? I'll forward you the delivery address once I hear back you. Thanks. |
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[Re] Order# 32010033
Hi, Postage is $3.50 by registered mail. Please send us the email address to sales@bizgram.com and we will send you Paypal payment request. Upon completion we will send it by registered mail and also tracking number to you. You can also SMS to : 87776955 |
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| 7250378 |
82186550 |
xia******* |
2013-03-18 |
Answered |
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I tried calling Aramex many times, but there was no answer. I tried to email them, also no reply. Please arrange with them for a re-delivery. |
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[Re] 82186550
goods has been delivered Shipment History Location Date Activity Singapore Main Office,Singapore03/19/2013 06:01 PMDelivered - sign n stamp .Singapore Main Office,Singapore09:00 AMOut for DeliverySingapore Main Office,Singapore03/12/2013 06:05 PMAttempted Delivery - Business Office Closed / Unable to ContactSingapore Main Office,Singapore04:51 PMAttempted Delivery - No One Home / Delivery Rescheduled for Next Business DaySingapore Main Office,Singapore08:34 AMOut for DeliverySingapore Main Office,Singapore03/11/2013 01:57 PMReceived at Origin FacilitySingapore,Singapore11:38 AMPicked Up From ShipperSingapore,Singapore03/06/2013 04:09 PMData received.Singapore,Singapore04:09 PMRecord Created |
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| 7204408 |
Undelivered, Order No.: 82186550 |
xia******* |
2013-03-14 |
Answered |
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My order was not delivered. As stated in the shipping info, it was delivered. Can you arrange for the courier company to re-deliver it? I tried to call them for two days but no one answer the phone. |
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[Re] Undelivered, Order No.: 82186550
Aramex is the mail company to deliver the items . We have informed them but however you can call at 65430300 to check the status and also schedule the time for delivery. |
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| 7120635 |
Self collect |
leo******* |
2013-03-08 |
Answered |
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Where should I go and self collect? Will this offer be valid if I buy directly from your store? Is this authentic? Please advise. Thanks |
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[Re] Self collect
We only sell brand new products with warranty and authentic. In case you are a foreigner we wish to let you know that it is illegal to sell fake products in Singapore and as a crime sellers can be jailed. You have to buy at Qoo10 to get the special deal price as we do not have this price in the shop. Upon purchase please wait 24 hours for confirmation. |
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| 6922358 |
Collections |
qua******* |
2013-02-22 |
Answered |
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When I self collect , can i just show the receipt through the phone? |
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[Re] Collections
Yes we can go paperless and accept it too. Lets save the world and use less paper. |
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| 6475421 |
Self collect |
way******* |
2013-01-21 |
Answered |
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Hi, i have made the payment through axs machine, however the machine was out of receipt paper and receipt was not printed. However gmarket received my payment. How do i go about to self collect without the receipt? |
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[Re] Self collect
hi, your receipt you can check on gmarket or youe email. without the receipt cant collect.
thanks |
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| 5837765 |
Self Collection |
ian******* |
2012-12-22 |
Answered |
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Hi Seller,
May i know how can i select the self collect option? Thank you.
Regards JianLonG |
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[Re] Self Collection
We are sorry.No more self collection option as customers have mentioned " we have mislead them by displaying free delivery and asking them to self collect" and thus we have removed this option. |
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| 5585561 |
Possible to opt for delivery? |
pwe******* |
2012-12-06 |
Answered |
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Hi,
I have purchased your thumbdrives in Aug but have yet to drop by your shop to collect.
Is it possible to deliver to me instead? I'm willing to pay for normal postage.
Hope you can consider my request.
Thanks a lot! |
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[Re] Possible to opt for delivery?
Yes you can opt for delivery, please pay S$4 for shipping to sales@bizgramasia.com via paypal |
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[Re] Possible to opt for delivery?
Hi!
Thanks for your quick reply.
I have just sent you $4 to your stated email via paypal.
Do you need me to send u my postal address or do you already have the info?
Thanks a lot again. :) |
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[Re] Possible to opt for delivery?
hi, we will send you on Monday,your house address is blk 664, choa chu kang crescent #11-251 sg 680664. is this?
thanks |
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[Re] Possible to opt for delivery?
Yup. the address is correct.
Thank you so much! |
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[Re] Possible to opt for delivery?
thanks, |
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