| NOTICE |
Size is on "POP UP PAGE"/size is"FLAT VEIW ON FRONT" |
Seller |
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See all notices |
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pls click item no. then pop up new page, size is on it. (at bottom) :)
indicated size is flat view on front of item (one side/in CM) thanks |
| NOTICE |
We start Wholesales since 2013 April :) |
Seller |
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See all notices |
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We offer special price for retail sellers.
pls contact us by email mlstory.help@gmail.com
*No minimum qty/ more than 2pcs per one design.
*required postage fee $6~8 per shipping. (Singapore only)
for oversea depends on weight of items.
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| NOTICE |
Have not received item(s)??? :( |
Seller |
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See all notices |
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If you have not to receive item(s) yet, pls check it out as below.
--go to My Qoo10-Shopping List-click "Shipping info" (right side)
then indicated tracking no and delivery of company on pop-up page
*for Normail mail by Singpost is not available to track as mentioned "Shipping method" on products page.
--contact delivery company
[Singpost]*registered mail only
call 1605 / Singpost.com (can request re-delivery or re-deirect for self collection)
[Erasia-Qexpress]
– Phone: 6434-8400
– E-Mail: sg_cs@u-rasia.com
– CS Manager: Ms. Charlyn (charlyn@u-rasia.com)
http://www.qxpress.asia/gmkt.inc/CS/NHelpHome.aspx
*required re-postage fee if item(s) returned to sender(MLstory) due to "Incorrect/insufficient address, Unclaimed"
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| NOTICE |
What is the "quantity" number behind each model no? |
Seller |
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See all notices |
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It's "Number of pieces left" for the item.
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| 8815619 |
E-154 |
ver******* |
2013-06-20 |
Unanswered |
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Hi can check if still have stock for E-154?I tried to purchase the last piece but it showed that it was out of stock when I was making payment.Thank you. |
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| 8814407 |
Wrong sizing |
che******* |
2013-06-19 |
Unanswered |
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Hi there, i have just received my items from ML Story tonight and i realized that the sizing of my PT-35(vintage chic001)-L is too large for me. I would like to enquire if i can do for an exchange for M instead. Would really appreciate if i can do the exchange. Thanks! |
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| 8801628 |
C80 oatmeal(my bear friends) |
leo******* |
2013-06-19 |
Answered |
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Color made me dissapointed,very old not like the photo shown! |
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[Re] C80 oatmeal(my bear friends)
Dear customer
We are regret that can not show real colour on your mmonitor coz each monitor has differet condition. you can exchange to other item but refund is not available for this item. pls return 2 items back to us. after receive 2 items from you, we will contact you via sms. thanks |
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| 8801493 |
as ur reuest J-81 (shy rabbit) |
leo******* |
2013-06-19 |
Answered |
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Neck is crumpled and color is old:( |
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[Re] as ur reuest J-81 (shy rabbit)
Dear customer
Could you help us to mail this item back to us by normal mail (will be refunded postage fee)?
we are regret that didn't indicated "Vintage style" for this item. pls understand it's not defected. but if you don't like this you can exchange or refund.
(address: 8 Lorong 39 #06-01 Sims Residences S387882) recipent: MLstory. |
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| 8800229 |
Singpost normal mail |
che******* |
2013-06-19 |
Answered |
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Hi , how do I select my mailing option as ' Singpost normal mail ' ? |
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[Re] Singpost normal mail
Dear customer
pls opt "normail mail(if missing the loss on customer" in shipping box. thanks |
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| 8790738 |
Shipping status |
xue******* |
2013-06-18 |
Answered |
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Hi, ML seller, I ordered 2items 4days ago, but so far I hav't received yet and I can't assess tracking system! Can u help to check pls! |
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[Re] Shipping status
Dear customer
thank you for order. a little it's delayed shipping items out. sorry about it. items were shiped out today the tracking no will be shown tonight (My shopping list). if not reaching you within 3 days, pls leave msg again. thanks |
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| 8772352 |
tracking number of registered mail. |
win******* |
2013-06-17 |
Answered |
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hello seller, may i know the tracking number of registered mail. thanks |
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[Re] tracking number of registered mail.
Dear customer Tracking no:RC125066751SG at Singpost.com
thank you for order
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| 8750132 |
The round neck and color! |
leo******* |
2013-06-16 |
Answered |
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I received this item and others yesterday night from neighbor but the shape of the neck of this is supper crumpled ugly no way to make it nicer.The color is tooooo old compared with the picture shown .I would like to refund!Thanks |
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[Re] The round neck and color!
Dear customer
pls leave item no. then we will check and mail new pcs to you. thanks |
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