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*2013 New Designs* Famous Brands Luxury Dresses! Premium Quality. Zara/ HnM *New Arrival DEC 2012*

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Seller Information Follow Shop
dressluxury 19 items Qplay

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Seller Satisfaction
  • Item Assortment
    100%
  • Price
    100%
  • Delivery
    40%
  • Q&A Service
    100%

Notice

Subject From Date
Seller 2010-09-22
Manufacturer/Place of origin China OEM factory Condition New Product
Material
Payment Method Credit Card (Visa, Master Card), Cash (to Qoo10(DBS, SCB)), PayPal, Q·account Money(S$)
After sales service Please contact seller or manufacturer service center.(sharonP_shop@hotmail.com)
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Customer Satisfaction
This chart shows buyer's satisfaction level.
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Premium Review(84)
Customer Review (725)
You can write a customer review upon confirmation of item receipt.
No. Item Review Member Date Rating
5550865 Arrived within 2 weeks of ordering. Garment quali eri******* 2013-02-21 Neutral
5465923 Nice dress... Like it... :) Mon******* 2013-02-07 Recommend
5418074 Size is slightly smaller & material are not fantas est******* 2013-02-01 Recommend
5401998 This is one of the worst purchase i had in Qoo10. joc******* 2013-01-31 Not Recommend
5391752 Received in good conditional but size is too big.. den******* 2013-01-30 Recommend
5358392 this is the worst seller at qoo10! the items are i hjt******* 2013-01-26 Not Recommend
5317689 Delivery took a while to rec'd & also the material z_y******* 2013-01-22 Neutral
5311533 The dress is nice & comfortable except for the len yok******* 2013-01-21 Recommend
5292442 Received in good condition! Chr******* 2013-01-19 Recommend
5281950 Delivery is not too slow and item is well wrapped. sel******* 2013-01-18 Neutral

Seller Information

dressluxury

  • Email : sharonP_shop@hotmail.com
  • Address :
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.
Item Q&A(556)
No. Question & Answer Member Date Status
NOTICE Seller
8283981 Order No: 26893378-26893383 jnn******* 2013-05-18 Answered
  Hi
Please check all correspondances via Q&A & emails, on the subject title, since LAST YEAR.
I think you've seriouly forgotten my 2 dresses exchange.
You've collected the dresses back and also additional $$$ for exchange, and last reply is you'll send dresses to me the next week...
Till now i've not receive anything and no reply thereafter...
Can you let me know the status?
When will i get my dresses?

i'm waiting for
1) HM long floral dress XL
2) Blue multi layered dress L
 

[Re] Order No: 26893378-26893383
Dear Lady: This is very long so we lost your record including address and phone. Would you please kindly provide us your address and HP,we will arrange courier to you very soon within 2 days. Thank you!

 

[Re] Order No: 26893378-26893383
Hi Sharon

My address:
Blk 108, Tanah Merah Besar Road, Compass Green, #02-56, Singapore 498843
96177551

Please send the 2 dresses asap.
Waiting since Dec last year is quite ridicular..

I'll be overseas again for 2 weeks, so hope i get the items when i return.
Thank you.

7100360 Order 31112793 Eil******* 2013-03-07 Answered
  HI, It has been one month plus and the dress status is still on request. Pls advise when will my dress be mailed out?
 

[Re] Order 31112793
Dear Eileen: Very sorry for delay!The factory is reopen after CNY last week. And your order is on the way and you should receive it within few days time. Thank you so much for your patience!

6936361 When will you ship out the item? kar******* 2013-02-24 Answered
  Hi, I have ordered a dress , fashion contrast color pleated on 27 Dec 2012. I checked the shipping status and it is still preparing shipment. May I ask when will you be shipping out the item? I have been waiting for more than a month. If you are not taking in any stock, please kindly refund the money. My order no. is 30346890. Thank you.
 

[Re] When will you ship out the item?
Dear Nora: This dress is out of stock and factory still don't restock it:( Very sorry! We would like to do cancel/refund for you. Thank you much for shopping with us!

6915331 delivery status Eil******* 2013-02-22 Answered
  Hi, Can i check when will the dress be mailed out?
 

[Re] delivery status
Dear, this dress is on the way to Singapore and will deliver to you in a week time. Thank you much!

6837111 Item has not been received order before CNY happen. slw******* 2013-02-17 Answered
  Hi I have 5 items altogather, 4 items have already before CNY happen to the above item I'm still awaiting. Kindly deliver asap.

My contact number is 90433965.

Sue
 

[Re] Item has not been received order before CNY happen.
Dear, we own you which dress, is it: ExoticismStripeandFlowerDress(+S$5) / oversea shipping:none / Size:XS
No XS, S ok?

 

[Re] Item has not been received order before CNY happen.
"S" size is okay pls send it asap.,Tks

 

[Re] Item has not been received order before CNY happen.
Ok, will arrange for you soon. Thank you!

6826394 item shipped out? its******* 2013-02-15 Answered
  hi

may i know has my item shipped out?
 

[Re] item shipped out?
Dear, this dress is out of stock now. And the factory is also closed due to CNY. Would you want us to do cancel/refund for you first or wait for this item to be restock? Thank you much!

6666923 Order No. 30651812 Defective joc******* 2013-02-01 Answered
  I bought a dress and realised:
1) A tear on the side of dress
2) One armhole is bigger than the other

Based on the above defects, I would like to do a return of the item. Please advise
 

[Re] Order No. 30651812 Defective
Dear, please kindly sent the picture of the defective partial to sharonP_shop@hotmail.com. Thank you!

6660731 REFUND IMMEDIATELY hjt******* 2013-02-01 Answered
  I have emailed you more than 5 times about exchange, and waited for 1 month but still no news. I don't want to wait for your poor response anymore. I want a refund Immediately.
 

[Re] REFUND IMMEDIATELY
Which dress you didn't receive? Please provide the order number so that we can proceed for you. Thank you.

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