| 8360818 |
Have not received the item till today! |
jlp******* |
2013-05-22 |
Unanswered |
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Even though under shipment tracking is stated that the item was delivered on 15th May, I have not received the item. |
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| 8238229 |
Hi, can you reforward your last email pls... |
aud******* |
2013-05-17 |
Answered |
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Hi strawberry,
My local post office is unable to provide me their proof of the receipt, wondering can you pls advise what you need from my local post office in order for me to forward to them to request again?...
Thanks.
Audrey |
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[Re] Hi, can you reforward your last email pls...
Hello Audrey.
18:51 09-Apr-2013 Final delivery SGSINA Recipient : ()
Result : Final delivery They must show the signed from someone, if they do not any signed, you can ask to reward to your local post office. Please contact them again. And contact us again. Thank you! |
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| 8222414 |
I have not receive my items yet! |
jks******* |
2013-05-16 |
Answered |
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Can you check for my shipping status. I have not receive my items yet! |
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[Re] I have not receive my items yet!
Thank you for message.
When we track your status of items with the tracking number, as below;
17:41 30-Apr-2013 Posting/Collection SL.DONGGURO Posting office zip code : 152841
Destination country : SINGAPORE 22:33 30-Apr-2013 Arrival at outward office of exchange INTERNATIONAL POST OFFICE 13:27 02-May-2013 Handed over to Air carrier INCHEON 14:05 02-May-2013 Departure from outward office of exchange INTERNATIONAL POST OFFICE Dispatch number : 101 09:17 13-May-2013 Arrival at inward office of exchange SGSINA 12:22 13-May-2013 Departure from inward office of exchange SGSINA 17:44 14-May-2013 Final delivery SGSINA Recipient : ()
Result : Final delivery
So, someone have received your items by the tracking. If you do not received, please contact your post office with the tracking number, and send us picture for signed which anyone did not received my items from post courier. Thank you! We also do best for you! We do not want to give you a bad buying experience even when the shipping is out of control. |
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| 8201207 |
SS58231 FISH |
ngl******* |
2013-05-15 |
Answered |
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Hi will there be any stock coming? |
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[Re] SS58231 FISH
Sorry, the sticker is out of stock. |
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| 8185232 |
Shipping, tracking number RR909314536KR |
jun******* |
2013-05-14 |
Answered |
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Hi, please advise my shipping, tracking number - RR909314536KR.
Thanks Regards June |
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[Re] Shipping, tracking number RR909314536KR
Thank you for your message. We guess that you can receive your items coming soon with some reason as below; the item that is sent out from our ship normally takes about 10 ~ 14 working days to be arrived. Also we kindly ask to be excused that the period of delivery can be slightly different to normal delivery period depending on the circumstance. If you have any enquiry, please contact post service as you refer to number of tracking. When we check that result shows as following; 17:48 06-May-2013 Posting/Collection SL.DONGGURO Posting office zip code : 152841
Destination country : SINGAPORE 23:50 06-May-2013 Arrival at outward office of exchange INTERNATIONAL POST OFFICE 13:52 09-May-2013 Handed over to Air carrier INCHEON 14:05 09-May-2013 Departure from outward office of exchange INTERNATIONAL POST OFFICE Dispatch number : 107
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| 8182102 |
Delivery |
ary******* |
2013-05-14 |
Answered |
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Hi, I will like to check the delivery status. I still have not received all the items under Cart no 82835459. |
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[Re] Delivery
Thank you for your message. We guess that you can receive your items coming soon with some reason as below; the item that is sent out from our ship normally takes about 10 ~ 14 working days to be arrived. Also we kindly ask to be excused that the period of delivery can be slightly different to normal delivery period depending on the circumstance. If you have any enquiry, please contact post service as you refer to number of tracking. When we check that result shows as following; 17:39 02-May-2013 Posting/Collection SL.DONGGURO Posting office zip code : 152841
Destination country : SINGAPORE 22:48 02-May-2013 Arrival at outward office of exchange INTERNATIONAL POST OFFICE 13:43 04-May-2013 Handed over to Air carrier INCHEON 13:54 04-May-2013 Departure from outward office of exchange INTERNATIONAL POST OFFICE Dispatch number : 103 18:06 14-May-2013 Arrival at inward office of exchange SGSINA
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| 8150680 |
Items not received yet |
van******* |
2013-05-13 |
Answered |
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Have not gotten my items yet. Pls check |
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[Re] Items not received yet
Thank you for your message. We guess that you can receive your items coming soon with some reason as below; the item that is sent out from our ship normally takes about 10 ~ 14 working days to be arrived. Also we kindly ask to be excused that the period of delivery can be slightly different to normal delivery period depending on the circumstance. If you have any enquiry, please contact post service as you refer to number of tracking. When we check that result shows as following; 17:50 01-May-2013 Posting/Collection SL.DONGGURO Posting office zip code : 152841
Destination country : SINGAPORE 21:24 01-May-2013 Arrival at outward office of exchange INTERNATIONAL POST OFFICE 13:36 03-May-2013 Handed over to Air carrier INCHEON 13:41 03-May-2013 Departure from outward office of exchange INTERNATIONAL POST OFFICE Dispatch number : 102 19:52 13-May-2013 Arrival at inward office of exchange SGSINA
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| 8129375 |
Order No. 32681010 - 32681014 |
ane******* |
2013-05-13 |
Answered |
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Hi, it had been more than 3 weeks, how come I still have not received my item? I have read the Q & A session and it seems like all of them having the same problem. How come when we order 1 or 2 items, we receive it but when we purchase more, our item get lost or return back to u? I need an answer to my purchase asap. |
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[Re] Order No. 32681010 - 32681014
Thank you for your message.
Our Delivery Shipping Case; - 1 % of case, it takes over 30 days. - 0.02% case, it breaks out of control shipping accident.
We guess that you can receive your items coming soon with some reason as below; the item that is sent out from our ship normally takes about 10 ~ 14 working days to be arrived. Also we kindly ask to be excused that the period of delivery can be slightly different to normal delivery period depending on the circumstance. By our experience of shipping from Korea to your country - 15% of shipping case, it may take 7 ~ 10 working days. - 74% of shipping case, it may take 10 ~ 14 working days. - 10% of shipping case, it may take 14 ~ 30 working days.
If you have not received your item and this situation lasts to the 40th day from ship out date, please contact us again. We do not want to give you a bad buying experience even when the shipping is out of control. Don't worry! We do best for you, until you get your items.
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