| 5365508 |
Items not received |
wei******* |
2012-11-23 |
Answered |
| |
Hi, I have yet to receive the items. It has already been more than one month. Could you kindly check the status of the parcels? I am unable to trace the parcels, using your given tracking number. Thanks |
| |
[Re] Items not received
Dear buyer,
Sorry for the trouble to you, could you tell the order number to us? Then we will check it for you soon, wait for your reply!
Have a nice day!
Olivia
|
| |
[Re] Items not received
Hi, there is 9 items. Order number is 28696203 to 28696211. Thanks |
| |
[Re] Items not received
Dear:
We are sorry for that, and we sent out your items, usually it takes about 12-25workdays to arrive you.
and there was something wrong with China Post Office several days ago, so your shipping maybe some delay.
so could you please wait for a few days.
any question, contact us then.
thanks for your understanding.
Best regards.
Apploys
|
|
| 5355541 |
received wrong item |
ved******* |
2012-11-22 |
Answered |
| |
i got wireless mouse instead of 3d glasses. |
| |
[Re] received wrong item
dear buyer,
sorry for the toruble to you,could you take a photo to us, then we will check it for you soon.
have a nice day !
olivia |
| |
[Re] received wrong item
HERE IS THE PICTURE OF THE ITEM I RECEIVED. |
| |
[Re] received wrong item
Dear:
We are sorry fro that, we make some mistakes,
we can resend or refund the money to you.
which one do you like?
waiting for your reply.
Best regards.
apploys |
| |
[Re] received wrong item
PLEASE RESEND.THANK YOU. |
| |
[Re] received wrong item
Dear friend
Thank you for your understanding.we will resend you a new one and make the delivery in three days , pls wait for a few days.
If there any questions,pls contact us.
may you have a nice day.
Olivia
|
|
| 5345823 |
order no 29226647 |
pha******* |
2012-11-22 |
Answered |
| |
My order have not come yet. |
| |
[Re] order no 29226647
dear buyer,
sorry for the trouble to you, we have send it to you on Nov10， and your tracking number is RB119761664CN， usually it will take 15-30 days to arrive to your country, here is the link for you check
http://www.sao.cn/en/index/home.jsp
http://www.singpost.com/index.php
because of the 18th People's Congress of the Communist Party of China, it has some delay , and maybe will take more days to arrive , hope you can understanding.
if you have not receive it after a month, pls contact us at any time.
have a nice day !
Olivia
|
|
| 5256464 |
where are the items? |
dar******* |
2012-11-16 |
Answered |
| |
when was the sunglasses shipped and when do i expect them to arrive? |
| |
[Re] where are the items?
dear friend
really sorry for the trouble to you. usually it will take 10-20 working days. maybe there will some delay with the post, hope you can wait it patiently. you will receive it soon. here is the link for tracking: http://www.sao.cn/en/index/home.jsp
thank you for your understanding.
Icey |
|
| 5127326 |
still waiting |
yas******* |
2012-11-09 |
Answered |
| |
Dear seller , i had ordered item on oct 18 but till now no sign of it. Pls do get back to me as to what happen to the delivery. Tks |
| |
[Re] still waiting
dear buyer,
sorry for the trouble to you, we have send it to you on Oct 19， and your tracking number is RB056932630CN， usually it will take 15-30 days to arrive to your country, here is the link for you check
http://www.sao.cn/en/index/home.jsp
http://www.singpost.com/index.php
because of the 18th People's Congress of the Communist Party of China, it has some delay , and maybe will take more days to arrive , hope you can understanding.
if you have not receive it after a month, pls contact us at any time.
have a nice day !
Olivia
|
|
| 4996601 |
waiting |
yas******* |
2012-11-01 |
Answered |
| |
dear seller till now i have not receive my item yet. Can u pls clarify. tks |
| |
[Re] waiting
dear friend
really sorry for the trouble to you. usually it will take 10-20 working days. maybe there is some delay in the post. hope you can wait some more time. you will receive it soon. here is the link for tracking: http://www.sao.cn/en/index/home.jsp
thank you for your understanding.
Icey |
|
| 3968368 |
My shipping details |
fai******* |
2012-08-24 |
Answered |
| |
Cart no 79701261.. Pls revert back asap ... |
| |
[Re] My shipping details
dear friend
really sorry for the trouble to you, we have checked it out that your item has been arrived Singapore on 1 Aug. hope you can check it with your post soon. the tracking number is RA614865958CN. here is the link for you: http://www.singpost.com/index.php
have a nice day.
Icey |
|
| 3968300 |
Not received n email to u but no response |
fai******* |
2012-08-24 |
Answered |
| |
Been more than a month and still not yet receive.. Email to u but no response ... So what am i suppose to do now ?? |
| |
[Re] Not received n email to u but no response
dear friend
really sorry for your trouble. we have not received any email you sent. please tell us your order number, we will check it for you soon.
Icey |
|
