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Microwave DIY Potato Chip Maker

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Venus Shine Tra... 10 items Qplay

Question

Seller Satisfaction
  • Item Assortment
    100%
  • Price
    40%
  • Delivery
    80%
  • Q&A Service
    40%

Manufacturer/Place of origin Japan Condition New Product
Material
Payment Method Credit Card (Visa, Master Card), Cash (to Qoo10(DBS, SCB)), PayPal, Q·account Money(S$)
After sales service Please contact seller or manufacturer service center.(2012venusstar@gmail.com)
Item Description Microwave DIY Potato Chip Maker, Ingredients Tastes of YOUR style!
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

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Customer Satisfaction
This chart shows buyer's satisfaction level.
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Premium Review(64)
Customer Review (286)
You can write a customer review upon confirmation of item receipt.
No. Item Review Member Date Rating
6137665 Received item in good order by normal post. ber******* 2013-05-06 Highly Recommend
5906514 Fast delivery and in good condition rac******* 2013-04-10 Neutral
5839908 It is so easy to use and perfect for my son who ha she******* 2013-04-02 Recommend
5795690 Easy to use and taste like real potato chips ann******* 2013-03-26 Recommend
5762828 Cheap n good ....healthy potato chips! man******* 2013-03-22 Highly Recommend
5462931 chips went soft easily daw******* 2013-02-07 Neutral
5403717 Received in good condition. ric******* 2013-01-31 Highly Recommend
5386983 fast and good gggggggggggggggggggggggggggg ahb******* 2013-01-30 Highly Recommend
5372230 fast delivery,yet to try som******* 2013-01-28 Recommend
5370422 Item received but yet to use it. Since it is local wav******* 2013-01-28 Recommend

Seller Information

Venus Shine Trading

  • Email : 2012venusstar@gmail.com
  • Address :
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.
Item Q&A(31)
No. Question & Answer Member Date Status
8042785 Item lost? din******* 2013-05-07 Answered
  I have yet to receive the item. It has been a week already.
 

[Re] Item lost?
Dear Customer,

we are Very Sure and Very COnfirm that your order already send to singapore Post for delivery around 29/30 April 2013. We suspect this item is lost during delivery by singapore Post. Kindly please visit singapore post website www.singpost.com to feedback your issue.

As you choose Non-register Mail delivery. Therefore, we does not have tracking number to provide. thank you.

6539413 order no.81747925 car******* 2013-01-24 Answered
  Hi, just realised that i had accidentaly placed 2 orders. I like to cancel the above order number, pls.
 

[Re] order no.81747925
dear customer,

No worry we will arrange cancel order for you. As for the refund, need to take about 7 working days, this is because the cancelations and refund is process by Qoo10.sg, thank you.

Best regards,
Venus Star

6214273 Item not received order no 30280005 & 30275990 lin******* 2013-01-04 Answered
  Hi Seller,

I sent message previously however there is no reply at all. I made an order on 24th Dec, but until now I haven't receive the items.
 

[Re] Item not received order no 30280005 & 30275990
Dear Customer,

Your oirder items, I have already delivery on 27 Dec 2012. As your artical without register mail, you may need to proceed to the nearest post office to check with them. Normal if the items too big, unable to put in the mailbox, they will delivery door to door. If no one at home, they left the yellow colour notice note to you. If you did not receive it, you need to visit the near post office to check it out. I have guaratee that your items already delivery out. Thank you.

 

[Re] Item not received order no 30280005 & 30275990
Hi Seller,

Nobody left any yellow notes, and there is always somebody in the house. I will check with the post office.

 

[Re] Item not received order no 30280005 & 30275990
Dear Customer,

thank you for the reply. As this morning, we did call to singapore post regarding about this issue. For your inform, we have experience that singapore post DID NOT send the goods to our customer. This is because Singapore post is use Machine to desprite the letter/goods. As the machine, cannot scan the letter/goods, will remove out, and where they will put, we are not sure. I have customer call me up and inform us about Singapore Post issue. As my customer feedback to me is in the future, try to use register mail.
Thank yoiu.

 

[Re] Item not received order no 30280005 & 30275990
Hi Seller,

What do you mean, is it I cannot get my items, and I should purchase again using registered mail? This is a gift to somebody and I feel very disappointed. Please don't sell at low price if you don't intend to deliver.
I have made many and many purchases using unregistered mail and still they are arrive at my house. I saw you have many complains about the items didn't received by the customer. I think you should check at your end if your shipping or your management got problem.

 

[Re] Item not received order no 30280005 & 30275990
Dear customer,

I think you have mistake what I have mention. Your item I have called you before delivery. As your item too big, unable to fit in your mail box, as Singapore post mention to me they will door to door delivery to you. How can you say my company did not delivery the goods? As this is not the first time Singapore post have lost my customer items, and every time I have to send extra to my customer without extra cost to my customers. Kindly please clarify with Singapore post, as my company service for you, I have called to Singapore post to check out your postage too..... Kindly please help to check with Singapore post also, thank you.

 

[Re] Item not received order no 30280005 & 30275990
Hi Seller,

You said as I quoted from your previous email
"we have experience that singapore post DID NOT send the goods to our customer." --> you should have said "we HAD experience that singapore post DID NOT send the goods to our customer." -- I was assuming this is what happened to my items,that the post didn't send anything and you didn't know where the goods are- which is probably what happen also, because you are residing in Singapore, items should be delivered around 2-3 days.

As I mentioned previously, there is always somebody at home last week, but nobody come and deliver the goods, I can only check with the post this weekend.

 

[Re] Item not received order no 30280005 & 30275990
Dear Customer,

Thanks a lot for the advice. For my end, also called to Singapore Post. Lets check it out with singapore post together. Hopefully, can find back your item, thnak you.

 

[Re] Item not received order no 30280005 & 30275990
Hi Seller,

May I know is it under Venus Star Trading House name you are sending the items? May I know the address also. I might not be able to check this weekend as I will be overseas, I want to make enquiry to Singpost by their feedback form, and they need the name and address of the sender.
Thanks.

 

[Re] Item not received order no 30280005 & 30275990
Dear Customer,

Base on your request, I will send the details to you to your personal email, thank you.

5284850 Item not received - order no : 28776976 jn1******* 2012-11-19 Answered
  I have ordered on Oct 21 but till to date still have not received item and the status has changed to delivered.

Thank you.
 

[Re] Item not received - order no : 28776976
Dear Customer,

Base on our record, we have delivered the item on 23 Oct 2012, if you did not receive the item, it may be lost mail. We will re-delivery the item again with register Mail.

Thank you.

 

[Re] Item not received - order no : 28776976
Thank you very much..

 

[Re] Item not received - order no : 28776976
you welcome =)

5104223 item not received yet yuh******* 2012-11-07 Answered
  Hi I ordered the items on 25/10. Delivery status is delivered but I have not received my items yet till now. Pls advice.
 

[Re] item not received yet
Dear customer,

We have delivery the item on 27 oct 2012, your tracking no is RC113536988SG. you may check with singpost also. As for our side, also help you check from singpost too, thank you.

Best ragards

5035988 have not received delivery yet wo_******* 2012-11-03 Answered
  have not receive delivery till now.
 

[Re] have not received delivery yet
Dear Customer,

Base on our record, we have delivered your item on 21 October 2012. As you are purchase under normal postage, we are unable to find tracking record from Singpost. If we out the delivery address wrong, they return the item to us within the next 7 days, after singpost delivery. Unfortunatly, We did not receive any returm post from SingPost. We are suspect that SingPost have lost/deliver wrong unit, and become lost mail. This is not the first time we came across this issue. If few days later still not receive your item,kindly please send email to 2012venusstar@gmail.com, regarding about the lost mail, and we will send you another new one again. Kindly please take note that register mail is additional $3.30, thank you. If you have any enquiry, kindly please do not hesitate to contact us, thank you.

4940299 Tray melted on first use qoo******* 2012-10-29 Answered
  I've kept under 8 minutes and on med-lo heat, to my horror, the bottom part of the tray melted!

This tray is simply not microwavable and not microwave-safe, a true microwave safe product will not melt in the oven and will not heat up the material itself. This is unfair for all consumers to bear all the risk of using this product. Keeps us wondering if there's toxic "generated" from the event of putting the plastic tray you sold us into the microwave!

Do not try to defend yourself and just make a refund! Thanks!
 

[Re] Tray melted on first use
Dear Customer,

Base on your request, we are on processing of refund. AS you mention to us that, your microwave have "baking system", your microwave consider as microwave-oven. Purely microwave, is totally no "baking system" even thought is no heating bar, does not means it is not an microwave-oven. For such products, surely within 1000pieces, few pieces will get the default. May be the one that you get, is in default plastic. This product is using microwave cover materials. Therefore, this is microsafe product, if is not, how come, this products can be selling in Hong Kong, Taiwan, and oversea. Link:


http://youtu.be/5GnkilSy--g

http://youtu.be/XTbQcpxn7vM

anyway, thanks a lot for the feedback and concern. As your request, we will still process refund to you thank you.

4723896 does the slicer come with a bowl below? sas******* 2012-10-13 Answered
  Hi, does the slicer come with a bowl below?
 

[Re] does the slicer come with a bowl below?
Dear Customer,

For my potato chip maker, does not come with bowl, this is because my potato chip maker is the biggest tray. As compare to the others, the slicer with bowl, is too small to hold all the potato chip, thank you.

Best regards,
Venus Star Trading House

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