| 8376058 |
purchase of mechanism |
agn******* |
2013-05-23 |
Unanswered |
| |
hi, i would like to purchase two sets of the clock mechanism, pls advise how should I go about doing it? |
|
| 8375568 |
clock is slow |
jia******* |
2013-05-23 |
Unanswered |
| |
received the marshmellow white clock today.but after setting up the clock i realised that the clock time is slow. For every 2 hours it only moved 1 hour. Please adivse. |
|
| 8359271 |
33107782 and 33107783 |
sl3******* |
2013-05-22 |
Answered |
| |
Hi, I still haven't receive the items? Please let me know where can I check it |
| |
[Re] 33107782 and 33107783
Hi, Thank you for your message! I already shipped your item on May. 9, 2013. Generally, it will take 10 ~ 30 business days. So, The item that you placed an order for will be arriving soon. Please, do not worry about it. If you don’t receive it, Please let me know. We always try to build the trust with the buyer, too. Thank you for your patience. Have a nice day!
Best regards.
|
|
| 8358637 |
Shipping and Delivering |
jia******* |
2013-05-22 |
Answered |
| |
Noted that the item had been shipped out on 12 May 2013, I would like to enquire how long does it take to deliver. In the case of no one answering the delivery, what would normally you or I should respond? |
| |
[Re] Shipping and Delivering
Hi, Thank you for your message! I already shipped your item on May. 14, 2013. Generally, it will take 10 ~ 30 business days. So, The item that you placed an order for will be arriving soon. Please, do not worry about it. If you don’t receive it, Please let me know. We always try to build the trust with the buyer, too. Thank you for your patience. Have a nice day!
Best regards.
|
|
| 8340698 |
can the number be seen in dark? |
Soo******* |
2013-05-21 |
Answered |
| |
can the number be seen in dark? |
| |
[Re] can the number be seen in dark?
No. It's not glow in the dark. Thank you. |
|
| 8199076 |
Order yet to receive |
tks******* |
2013-05-15 |
Answered |
| |
Hi,
I order 2 clock on 26 april but have yet to receive the item.Can you check and let me know. Thanks. Order no 32823559 , 32823560. |
| |
[Re] Order yet to receive
Hi, Thank you for your message! I already shipped your item on Apr. 27, 2013. Generally, it will take 10 ~ 30 business days. So, The item that you placed an order for will be arriving soon. Please, do not worry about it. If you don’t receive it, Please let me know. We always try to build the trust with the buyer, too. Thank you for your patience. Have a nice day!
Best regards.
|
|
| 8166339 |
sorry it's not the minute hand spoilt but battery set. |
lus******* |
2013-05-13 |
Answered |
| |
Hi, i hv received the min hand u sent which I told u it was spoilt. Actually its the battery set thats spoilt, that is why my min hand is loose and can't move. I thought the prob lies with min hand but its not. Can u send one battery set instead? Oh dear, sorry for the inconvenience. |
| |
[Re] sorry it's not the minute hand spoilt but battery set.
Battery set is free gift. So, We can't ship your battery set again. Please use your another battery. Sorry for that. |
| |
[Re] sorry it's not the minute hand spoilt but battery set.
The battery can be purchased anywhere. But what I mean is, it is the battery set which is spoilt(the round black one in the centre of the clock)which we input the min hand, sec hand & hr hand. |
| |
[Re] sorry it's not the minute hand spoilt but battery set.
Did you say clock movement? |
| |
[Re] sorry it's not the minute hand spoilt but battery set.
Yes, its the clock movement. It is spoilt so when I put the min/sec/hr hand, it fit loose on it. |
| |
[Re] sorry it's not the minute hand spoilt but battery set.
Please tell me your order number. I'll ship your clock movement again. Thank you. |
| |
[Re] sorry it's not the minute hand spoilt but battery set.
Order no: 32524317 |
| |
[Re] sorry it's not the minute hand spoilt but battery set.
Okay. I'll ship your clock movement. Thank you. |
|
| 8163833 |
Clock not working! |
str******* |
2013-05-13 |
Answered |
| |
Yes, please send it over. Thank you very much! |
| |
[Re] Clock not working!
Thank you for your message. Please wait a few days. |
|