| 8338292 |
Item not received |
com******* |
2013-05-21 |
Unanswered |
|
|
| 8338009 |
Item not received. Ordered on 2 may |
ann******* |
2013-05-21 |
Unanswered |
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This is taking far too long. |
|
| 8332303 |
Refund |
koh******* |
2013-05-21 |
Unanswered |
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I could not find any refund button in the cart. The cart is empty as the item has already been delivered to the address.
I had already submitted the "request for exchange" for the purchase. Please let me know if I should do otherwise.
Thank you.
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[Re] Request for exchange Hi
We're sorry for any inconvenience. Please click the refund button on your cart.
We can accept it and refund it.
Thank you. |
|
| 8324448 |
33034170 |
jes******* |
2013-05-21 |
Answered |
| |
Can seller send me a English version manual? I have received the pan but the manual was in Korean language. Can seller send me a copy of English Manual? I forgot to state in my order. Can send to me email address? |
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[Re] 33034170
Hi
Please let me know your email address. We will send it.
SmartGreenStyle@hotmail.com
Thank you. |
|
| 8321373 |
Request for English manual for order 33434609 |
rae******* |
2013-05-20 |
Answered |
| |
Hi seller,
I wish to request for the English manual to be mailed together with my happycall red Type A. Order number is 33434609. Please kindly help me ensure. Thanks very much! |
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[Re] Request for English manual for order 33434609
Hi
Thank you for shopping . We will send the english manual.
Thank you. |
|
| 8314085 |
Request for exchange |
koh******* |
2013-05-20 |
Answered |
| |
As instructed, I had already send the photo to your email address. Attached is the photo of the chipped handle. Please instruct on next step. Thank you! |
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[Re] Request for exchange
Hi
We're sorry for any inconvenience. Please click the refund button on your cart.
We can accept it and refund it.
Thank you. |
| |
[Re] Request for exchange
Where can I find the refund button? Will you auto refund it into my account? |
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[Re] Request for exchange
Hi
We requested Qoo10. They are on progess. It takes 1 ~ 2 days. You can check your cart.
Thank you. |
|
| 8313344 |
happt call |
Zal******* |
2013-05-20 |
Answered |
| |
Hi I hve not receive my item |
| |
[Re] happt call
Hi
We're sorry for any inconvenience. The order is on delivery in Singapore by Pantos delivery company. We complained Pantos head office. They are on checking and will contact you.
If you want to contact , Please check the tel number. Pantos Delivery company Singapore office Tel : 65 8339-1154 ,6546-0733
Thank you. |
|
| 8309686 |
33034170/33034171 |
jes******* |
2013-05-20 |
Answered |
| |
Tracking shown that goods have been arrived Singapore 15th May but until now I still have not received my pan! Please advise where I can call to check? |
| |
[Re] 33034170/33034171
Hi
We're sorry for any inconvenience. The order is on delivery in Singapore by Pantos delivery company. We complained Pantos head office. They are on checking and will contact you.
If you want to contact , Please check the tel number. Pantos Delivery company Singapore office Tel : 65 8339-1154 ,6546-0733
Thank you. |
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