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Free gift event :] Just for Lovely child ! Korea style children hair acc band clip ribbon baby love

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envi 30 items Qplay

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Payment Method Credit Card (Visa, Master Card), Cash (to Qoo10(DBS, SCB)), PayPal, Q·account Money(S$)
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Customer Satisfaction
This chart shows buyer's satisfaction level.
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Premium Review(155)
Customer Review (1,849)
You can write a customer review upon confirmation of item receipt.
No. Item Review Member Date Rating
6280556 Fast deliver. Exactly as picture. Good quality. nsh******* 2013-05-20 Highly Recommend
6280554 Fast deliver. Exactly as picture. Good quality. nsh******* 2013-05-20 Highly Recommend
6280553 Fast deliver. Exactly as picture. Good quality. nsh******* 2013-05-20 Highly Recommend
6280549 Fast deliver. Exactly as picture. Good quality. nsh******* 2013-05-20 Highly Recommend
6280545 Fast deliver. Exactly as picture. Good quality. nsh******* 2013-05-20 Highly Recommend
5677487 item received with free gift! kar******* 2013-03-11 Highly Recommend
5677482 item received in good condition kar******* 2013-03-11 Highly Recommend
4365166 Good quality. Finally received. System shows sen mur******* 2012-10-30 Recommend
4365158 Good quality. Finally received. System shows sen mur******* 2012-10-30 Recommend
4365147 Good quality. Finally received. System shows sen mur******* 2012-10-30 Recommend

Seller Information

envi

  • Phone number : +82-010-2918-9170
  • Email : kimyeal@naver.com
  • Address :
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.
Item Q&A(131)
No. Question & Answer Member Date Status
4953250 Items still not received mur******* 2012-10-29 Answered
  Hi

It shows you send items on 13 oct. up to now, i still have not received.

And all the tracking codes shown against the order are not valid.

Can you help?
 

[Re] Items still not received
Hi, this is envikorea.
Thanks for asking.
Usually shipping takes about 5 to 30days.
Thanks

4877324 Tracking code not valid mur******* 2012-10-24 Answered
  Hi

Why all the tracking codes provided not valid.

I get this message

Your item number RR440478218KR is not found.
Confirm your item number.
 

[Re] Tracking code not valid
Hi, this is envikorea. Sometimes this is not the case, the computational error can wait a little longer and we'll deal with.

3510281 Chart no. 79175200, to send 4 units of H903 (2 pink and 2 light purple) as refund han******* 2012-07-08 Answered
  Chart no. 79175200,
Extract from my 1st enquiry
"Hi I ordered 10 items but only received 9, of which the missing item is Hair:H911_Red.
For item Hair:H909[Random] , I ordered 3 units, of which what I received is not what I saw online and 2 are same pattern."
Please resend me 4 units of H903 (2 pink and 2 light purple) as refund.
Regards
Emily
 

[Re] Chart no. 79175200, to send 4 units of H903 (2 pink and 2 light purple) as refund
Hi, this is envikorea.
We only can refund about H911_red.
Thanks

3262362 Item903 let******* 2012-06-10 Answered
  Hi, I ordered this item and I didnt receive it, I think you left out that item
 

[Re] Item903
Hi, this is envikorea.
Can we refund about H903?
Thanks

 

[Re] Item903
Alright

 

[Re] Item903
Hi, this is evni.
We just resent your on 13 june item by korea normal airmail.
Shipping takes about 1-4 weeks.
Thanks

3230882 Question No.: 3220706 han******* 2012-06-05 Answered
  Rather than refund, I rather get the items I ordered. Can you please see if you have available stocks for the items I ordered? If OOS, please refund. Thanks

Regards
Emily
 

[Re] Question No.: 3220706
Please send me an order number and what was the missing item?

3220706 Missing Items han******* 2012-06-04 Answered
  Hi I ordered 10 items but only received 9, of which the missing item is Hair:H911_Red.
For item Hair:H909[Random] , I ordered 3 units, of which what I received is not what I saw online and 2 are same pattern.
I am actually keen to order more for my friends. Please revert. Thanks
Regards
Emily
 

[Re] Missing Items
Hi, this is envi.
We are so sorry for those item.
Can we refund about 4 items?
Thanks

3204158 Paid n Purchase psh******* 2012-06-02 Answered
  Hi,

I have placed an order for 6 hair accessories.
Till date i have only received 4...
There are still 2 more yet to be delivered...
H807 Black and H820 White..
Kindly advise
Thank you'

Rdgs,
Grace
 

[Re] Paid n Purchase
Hi, this is envi.
We are so sorry for those two items.
Can we refund about that two items?

 

[Re] Paid n Purchase
Hi,

Other than a refund...
is there other any alternative?
Thank you

Rdgs,
Grace

 

[Re] Paid n Purchase
Hi, this is envi.
About two item has been sold out.
So, can we refund about that two?
Thanks

 

[Re] Paid n Purchase
Hi,

Please tell me how to go about the transfer..
Am disappointed though...
Item was available when i placed my orders..
At least there should be a notification from seller that item was out of stock..

rdgs,
Grace

 

[Re] Paid n Purchase
Please send me an order number.
And will refund about H807_black, H820_white.
Thanks

 

[Re] Paid n Purchase
receipt no : 79143266

 

[Re] Paid n Purchase
Hi, this is envikorea.
About two item has been refunded.
Thanks

3198341 Short of 2 items - Cart no. : 79210503 at.******* 2012-06-01 Answered
  I have received my order today. My order is 10 items but have only received 8 items
Hair:H911_Red & Hair:H019[Random] are missing.
Please send again. See attached photo for items received. Thanks.
 

[Re] Short of 2 items - Cart no. : 79210503
Hi, this is envi.
We are so sorry for missing two items.
Can we refund about those two items?

 

[Re] Short of 2 items - Cart no. : 79210503
Ok. Please do refund

 

[Re] Short of 2 items - Cart no. : 79210503
Hi, this is envi.
About that two item has been refunded.
Thanks

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