| 8183762 |
preparing shipment? |
fel******* |
2013-05-14 |
Answered |
| |
hi, is my item ready to ship out? |
| |
[Re] preparing shipment?
Hi Felicia,
Apologies for the late response.
Yes, your order will be mailed today and update shipping reference for your tracking.
Thank You and Have a Nice Day! |
|
| 8174067 |
men ring design |
kar******* |
2013-05-14 |
Answered |
| |
hi, got any men ring design? thanks |
| |
[Re] men ring design
Hi,
Thank You for your query.
We regret to inform that we do not carry any men's accessories at this current moment and am sorry that we are unable to assist.
Thank You and Have a Nice Day!
|
|
| 7965293 |
Enquiry |
nur******* |
2013-05-03 |
Answered |
| |
Hi. Is there any social network i can contact you easily? Like email. |
| |
[Re] Enquiry
Hi,
Yes, please email us at enquiry@sweetaura.com
Thank You and Regards,
SweetAura
www.sweetaura.com
www.facebook.com/sweetaurashop
|
|
| 7645536 |
asking for shipping detail |
SLL******* |
2013-04-15 |
Answered |
| |
this item should be ship out after payment 5 days but why still under processing.Please advise.Thank you |
| |
[Re] asking for shipping detail
Dear Ms Liew,
Thank You for your email and our apologies for the late reply.
We were overseas for the past 2 weeks with no internet access and the overseas notice did not appear on Qoo10 as wanted.
Very sorry for causing any inconvenience.
Your order will be processed and mailed by today/tomorrow by Singpost Registered Mail.
Thereafter, it will only take 1-2 working for Singpost to deliver to you. Please rest assured that the item will definitely reach you by this week.
Thank You for your understanding.
Regards, |
|
| 7620891 |
asking for shipping detail |
SLL******* |
2013-04-12 |
Answered |
| |
Hi,i would like to check is the item I bought is don not have stock,
otherwise when is the best delivery date.
Due to This month end 29th & 30th my company do not have work so
I scare that if the goods only can deliver on moth end nobody receive for me.
Or please give me a call so I can arrange guard house keep for me.thank you.
Remarks:No delivery is allow to Bearing store on /After 26th each month unless requested. |
| |
[Re] asking for shipping detail
Dear Ms Liew,
Thank You for your email and our apologies for the late reply.
We were overseas for the past 2 weeks with no internet access and the overseas notice did not appear on Qoo10 as wanted.
Very sorry for causing any inconvenience.
Your order will be processed and mailed by today/tomorrow by Singpost Registered Mail.
Thereafter, it will only take 1-2 working for Singpost to deliver to you. Please rest assured that the item will definitely reach you by this week.
Thank You for your understanding.
Regards, |
|
| 6498856 |
Order No: 81614847 |
sab******* |
2013-01-22 |
Answered |
| |
Please advise regarding my order and delivery for above order no.
Thanks... |
| |
[Re] Order No: 81614847
Hi Ms Anna,
As we have updated in the Qoo10 system, your order was already mailed on 11th Jan 2013 and updated tracking number: RC113978671SG.
Singpost have attempted to make an delivery to your address on 15th Jan 2013 but there was no one home.
Item No: RC113978671SG
-------------------------------------
Status Date Status Description
11-01-2013 Accepted at (POTNC)
11-01-2013 Further processing in progress (POTNC)
15-01-2013 Delivery in progress (DBBPD)
15-01-2013 Delivery unsuccessful, Delivery Advice issued
15-01-2013 In transit to (POBPJ)
16-01-2013 Ready for collection at Post Office (POBPJ)
---------------------------------------
The item is already ready for collection at BUKIT PANJANG POST OFFICE. You can either call Singpost to redeliver or go to the post office with this tracking number or your delivery advise to collect the item.
Thank You and Regards, SweetAura. |
| |
[Re] Order No: 81614847
Hi,
Thanks for the reply, my house always have someone around..if they send the goods and no one around how come i did not received any notes from them....its ok...i will contact singpost.... |
| |
[Re] Order No: 81614847
Hi,
Fyi, Singpost hotline number is 1605.
Please clarify with them regarding your issues raised.
You can also check your item online at www.singpost.com
Thank You. |
|
| 6404460 |
item CZ-B911 size of 165mm |
pps******* |
2013-01-16 |
Answered |
| |
Hi, Do you have stock? |
| |
[Re] item CZ-B911 size of 165mm
Hi,
Thank You for your query.
The bracelet CZ-B911 is currently out of stock now for ready stock.
However, we are currently having an CNY Sale now for this bracelet at our website at a special price for pre-orders.
Only limited pieces are available for this sale price and will revert to the normal price after that.
Please visit www.sweetaura.com for the sale details.
We look forward to hearing from you again.
Thank You and Regards, SweetAura. |
| |
[Re] item CZ-B911 size of 165mm
Sorry, my mistake. |
| |
[Re] item CZ-B911 size of 165mm
Hi dear,
No worries :) Glad to be able to clarify with you. Will keep you updated about the order once your item is in.
Thank You and Have a Great Day!
Best Regards, SweetAura. |
|
| 6395516 |
I want to buy CZ-B911!!!!!! |
lin******* |
2013-01-15 |
Answered |
| |
Im terribly upset. i emailed you yesterday that i wanted to buy item CZ-B911 (but I can't find the size of 165mm in the selection list) and TODAY even the size of 185mm is sold out!!!!
When would you come stocks again??? I really love the bracelet very much!! I'm buying 2 pieces (one for myself and one for my mum)
Pls advise on how to place order. Thank u!!! |
| |
[Re] I want to buy CZ-B911!!!!!!
Hi Dear,
We are very sorry to hear that and apologize for any inconvenience.
But however, the good news is that we have just launched this item for Sale starting today.
Kindly please visit us at www.sweetaura.com for the sale details and ordering.
We look forward to hearing from you. Please feel free to email us at enquiry@sweetaura.com if you need any further assistance.
Thank You and Regards, SweetAura. |
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