| 8791214 |
2 sets & utilise coupons not available |
sma******* |
2013-06-18 |
Unanswered |
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I wish to purchase 2 sets of the waffle maker including the $6.50 delivery but the system doesn't allow when using coupons. It says order Qty exceeds available qty. How do I go about it as I wish to utilise my cart coupon n mobile coupons? Thanks |
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| 7718822 |
free shipping??? |
chu******* |
2013-04-19 |
Answered |
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hi, is there free shipping or not? the item states free delivery but at payment, there is a $6.50 surcharge for delivery. can you pls clarify? if self collection, where do we collect item from? |
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[Re] free shipping???
Hi, there is no free delivery, due to technical issues from qoo10, there is a self-collection option, which is free. Therefore reflected the free delivery.
You can collect at our address 48 Toh Guan road east #09-145 Singapore 608586. |
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| 7644258 |
No contact after order & payment |
lia******* |
2013-04-15 |
Answered |
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I ordered item on 24 Mar and state self collect. Order No. 32094436 Cart No. 82383460
Till today nobody contact me to inform whether item is ready and where to collect.
Please reply.
Thank you
Regards Liana HP No: 96508455 |
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[Re] No contact after order & payment
Hi Liana,
Self collection is at 48 Toh Guan road east #09-145 Singapore 608586. Tel: 6515-6428
Item is ready 3 working days after payment.
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| 7177487 |
Free shipping but there is only a selection of shipping with charges |
sie******* |
2013-03-13 |
Answered |
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Hi,
It stated that free delivery but there is only a selection for delivery with $6.50 charge, how to deal with this situation?
Thank you. |
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[Re] Free shipping but there is only a selection of shipping with charges
Hi there,
There is no free delivery. As many of our customers prefer to do a self collection hence we came up with option of Self collection at no charges, or S$6.50 for delivery.
Sorry for any inconvenience or misrepresentation caused.
Thanks |
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| 7152783 |
Receipt |
may******* |
2013-03-11 |
Answered |
| |
Do you provide receipt? I need to claim |
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[Re] Receipt
Hi there,
Please log into your Qoo10 account and search for your shopping list, then select the purchase to print out the receipt.
Thanks! |
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| 6994275 |
bread maker |
fun******* |
2013-02-28 |
Answered |
| |
Hi,
I l9st my bread maker manual+recipe book:( possible to send a copy to me?
Thanks |
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[Re] bread maker
Hello, Pls drop me an email and provide your address. Email: lynn@mytakada.com
Thanks |
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| 6857714 |
31379147 & 31397032 |
fio******* |
2013-02-18 |
Answered |
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Collecting both items at your 48 Toh Guan office, what's your available hours collections? |
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[Re] 31379147 & 31397032
Hi there,
Operating hours are: Mon-Fri, 9am-5pm
Thanks |
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| 6727311 |
Expiry of the coupon for self delivery |
xwl******* |
2013-02-06 |
Answered |
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hi just to check is there an expiry date for redeemption of the item once bought? |
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[Re] Expiry of the coupon for self delivery
Hi there,
There is no expiry, but of course, it should not be longer than 6 months which I think should be reasonable for self collection.
Thanks! |
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