| NOTICE |
Check Replies to Your Questions or Inquires |
Seller |
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See all notices |
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Dear customer, Please check your qoo10 message inbox or your email for replies other than to check the bottom of the item page. thank you. |
| FAQ |
Hi seller,
My camera dispalys "memory card full" though I have inserted 8gb card inside. May I know why this happen? Do I have to enable the over-write function when card is full?
Thanks |
Seller |
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Dear customer,
Did you record some time and see this. If yes. Please format your SD and set the record time as 2min. Please don't set it at "off" thanks. |
| 7462450 |
Order |
wan******* |
2013-04-02 |
Answered |
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Hi I have order 1set yesterday and 1set today delivery location is different pls check before ship the item out thanks. |
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[Re] Order
Okay. Your item is on the way. thanks. |
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| 7329216 |
About recording time |
jes******* |
2013-03-23 |
Answered |
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Dear seller, I have interest of purchase your camera, may I know can it record for half a day or 1 whole day? But my main purpose is not use for car,is for my HDB flat main door,like peephole lens viewer camera, can I use it's as peephole viewer. Do u sell peephole viewer camera, hope to hear your news soon,Thks |
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[Re] About recording time
Hi, It is very difficult to install it as the peephole lens camera because it not designed for this. You need to consider the special camera, but this price is around $60. |
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[Re] About recording time
Dear seller, Thks for your reply,may I know which special camera u will recommend me to install as peephole camera, do u sell ,can recommend me.Normally car camera 32GB can record for how long hour,if I on it for whole day? Thks for your help … |
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[Re] About recording time
Hi, Sorry. I do not sell this kind of camera.Normally it is for live view and there is no function to record the videos. thanks. |
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| 7209081 |
Dvr only play for 1 or 2 secs even though recorded for a few mins |
dav******* |
2013-03-14 |
Answered |
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Motion detection function susppose to be turn on or off during play black? How to do a reset , please advice , thank you |
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[Re] Dvr only play for 1 or 2 secs even though recorded for a few mins
Hi, Please turn the motion detection off and try it again? thank you. |
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| 7135783 |
Dvr only play for 1 or 2 secs even though recorded for a few mins |
dav******* |
2013-03-10 |
Answered |
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I try to record the DVR for a few minutes but in the play mode, it just play for 1 to 2 seconds and stop. What should I do, how to do a reset or can I get a replacement? Please help.Thanks
Cart No. 81621142. Dated 09/01/13 Order No. 30637174
Date 25/02/13 |
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[Re] Dvr only play for 1 or 2 secs even though recorded for a few mins
Hi, Did you turn the motion detection function on? Please do a reset first. Cam should have no problem. thanks. |
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| 6865349 |
Cam screen crack |
xia******* |
2013-02-19 |
Answered |
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Do I mail it back to u from a replacement??? |
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[Re] Cam screen crack
Dear customer, We check each camera carefully before sending out. If it was caused by customer, there is no replacement. Please send cam only to:
Sam 29 Jurong West St 41 #13-02, Lakeshore Singapore 649411
Please indicate the order number on the envelope. thanks.
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| 6843094 |
About item |
ste******* |
2013-02-17 |
Unanswered |
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Hi sir, I've bought ur black box order no. 25154205 during 07 April 2012 which was stated has 1 year warranty, but right now the item for the screen can't show any image, so what should I do now. Please advice.
Thank you. |
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| 6510937 |
claim faulty camera |
jin******* |
2013-01-22 |
Unanswered |
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hi seller i have sent you back the faulty car camera when will i receive the warranty claim car camera??? has not receive any reply from you... |
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| 6185430 |
Warranty Claim |
bob******* |
2013-01-03 |
Answered |
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Hi Sam, I have already send back my faulty cam to your address in Lakeshore for verification and have not received any update from you yet.
Order no:24503073 |
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[Re] Warranty Claim
Hi,
Did you write any returning address or order number on the envelope? thanks. |
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[Re] Warranty Claim
Hi I did not write the returning address but i have written the order no. on the back of the envelope. Attached with the sample of the envelope for your reference.
My Returning address: 686B Choa Chu Kang Crescent #16-226 Singapore 682686 |
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[Re] Warranty Claim
Hi,
Okay. We have posted out the replaced one for you today. You'll receive it around 2-4 days in the letter box. thanks. |
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[Re] Warranty Claim
Hi Samuel,
I have received the replacement cam.
Thanks! |
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[Re] Warranty Claim
noted. thanks |
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