| 8293711 |
NOT RECEIVED |
com******* |
2013-05-19 |
Answered |
| |
Hi, This is my 4th query. I have placed my order about a month ago. This is NOT ACCEPTABLE. Please arrange for a refund asap. and please do not advice me that the pantos delivery will contact me because they did not. And they have not been replying to any of my emails.
Thank you. |
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[Re] NOT RECEIVED
Hi
If you want to refund, Please contact Qoo10. We can accept it. We're sorry for any inconvenience.
Thank you. |
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| 8123479 |
Did not receive Happycall order - 22nd April |
com******* |
2013-05-12 |
Answered |
| |
I have waited for about 3 weeks since my order. Pantos delivery did not get back to me! please advice!! |
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[Re] Did not receive Happycall order - 22nd April
Hi
The Pantos delivery man will contact you.
Thank you. |
|
| 8123320 |
Did not receive Happycall order - 22nd April |
com******* |
2013-05-12 |
Answered |
| |
Hi,
I have not heard back from you regarding my order that has not been received. |
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[Re] Did not receive Happycall order - 22nd April
Hi
We're sorry for any inconvenience. The order is on delivery in Singapore by Pantos delivery company. We complained Pantos head office. They are on checking and will contact you.
If you want to contact , Please check the tel number. Pantos Delivery company Singapore office Tel : 65 8339-1154 ,6546-0733
Thank you. |
|
| 8050904 |
Did not receive Happycall order - 22nd April |
com******* |
2013-05-07 |
Answered |
| |
Sorry, I forgot to add my order number for the previous email I sent out. There was no delivery made to my address at the indicated date of 24th April.
Order Number: 2720990
Happycall New Happy call double sided Ocher deeper pan Kitchen Home Deco Type:C - Ocher Deeper |
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[Re] Did not receive Happycall order - 22nd April
Hi
We are on checking . Please wait.
Thank you. |
|
| 8050778 |
Did not receive Happycall order - 22nd April |
com******* |
2013-05-07 |
Answered |
| |
Hi,
I have not received the item even though it's status is delivered. Also I have accidentally clicked on "confirmed delivery" but its not delivered yet. Could you please get back to me as soon as possible? |
| |
[Re] Did not receive Happycall order - 22nd April
Hi
We're sorry for any inconvenience. The order is on delivery in Singapore by Pantos delivery company. They are on checking and will contact you.
The delivery status button can not get back by Qoo10 progress.
Thank you. |
|
| 6715672 |
Refund |
alv******* |
2013-02-05 |
Answered |
| |
The 2 Cart No for your reference to check and make the necessary refund
81455801
81455699
Please do the necessary and I look forward to your response. |
| |
[Re] Refund
Hi
Please contact Qoo10 center.
Tel: (65-6500-4440)
We can not arrange your account.
thank you. ______________________________ |
|
| 6715599 |
I am charged 2 time for the purchase. |
alv******* |
2013-02-05 |
Answered |
| |
Hi, I have just received my bill and see that I am double charged for the purchase I have made. Please do a follow up to refund the amount for the double. |
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[Re] I am charged 2 time for the purchase.
Hi
Please contact Qoo10 center. Tel: (65-6500-4440)
We can not arrange your account. thank you. |
|
| 5882700 |
Order Status |
alv******* |
2012-12-26 |
Answered |
| |
Hi,
I will like to check with you whether I have made a double purchase for the item. I have placed an order and there is a email notification that notify my about the failure of payment status.
Upon receiving I have made another order. Can you please verify that only one purchase has be taken in to account and I am not doing a double order of the same item.
For your reference of investigation the order no are 30315669 and 30315438 |
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[Re] Order Status
Hi
I checked it.
order no.30315438 - be ship out order no. 30315669 - request cancel
Please confirm it.
Thank you. |
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[Re] Order Status
Hi,
I have done a check. Its only 1 shipping order that is shipped out.
Thank you for the fast response.
Regards, Alvin Lin |
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[Re] Order Status
Hi
Ok. Please click the cancel about the order no .30315669 in your cart Qoo10. I will confirm it.
Thank you. |
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