| FAQ |
Return process for exchange |
Seller |
|
|
|
Please return the item following address by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you. Phone number : +82-02-703-5445 Address : Memorette Inc. #805 Ace-Techno Tower 8th, Guro 3-dong, Guro-gu, Seoul, Korea 152780 |
| FAQ |
Problem with your product |
Seller |
|
|
|
If your item have any problem, please describe specific problems via Qoo10 system. If you can attach image file, it would be more helpful for us to check exactly. Thanks. |
| FAQ |
Delivery |
Seller |
|
|
|
It will usually take 4-8 business days after shipment. The item that you placed an order for will be arriving soon. But, sometimes delay happen on shipment. If you have not receive your item within some more days please contact me via Qoo10 system. Thanks. |
| 8124895 |
Order 30457552 |
zef******* |
2013-05-12 |
Answered |
| |
Hi, I bought a 16GB Class-6 MicroSD card in Jan 13. Order number mentioned above. Card seems to be faulty. tested and tried formatting on different devices such as multiple mobile phones, tablets, laptops. All can't format nor read card. Can I get a new replacement card? Thanks. |
| |
[Re] Order 30457552
Ok. Please return the item following address by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you. Phone number : +82-02-703-5445 Address : Memorette Inc. #805 Ace-Techno Tower 8th, Guro 3-dong, Guro-gu, Seoul, Korea 152780 |
| |
[Re] Order 30457552
Hi, I have just sent back the faulty microSD card.
The registered airmail tracking number is RC611703576SG.
Please let me know once you received it.
Thanks. |
| |
[Re] Order 30457552
Thank you for your return detail. I will proceed the exchange or repair process asap. Thanks. |
|
| 7235552 |
faulty |
gam******* |
2013-03-17 |
Answered |
| |
hi, this is the second card i bought and it seems to have problem. I can read the card and format the card. how to i get a replacement? thank you |
| |
[Re] faulty
Please return the item following address by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you. Phone number : +82-02-703-5445 Address : Memorette Inc. #805 Ace-Techno Tower 8th, Guro 3-dong, Guro-gu, Seoul, Korea 152780 |
| |
[Re] faulty
hi, the registered mail to south korea is very expensive. I will send the sd card to you by normal air mail, if lost i will take responsibility. is this ok? |
| |
[Re] faulty
The shipping fee of air register mail is about S$3~5. Please recheck about it and send the item back. Thank you. |
|
| 3909629 |
Any manufacturer warranty? |
aa1******* |
2012-08-19 |
Answered |
| |
Hi, any manufacturer warranty like Kingston which offers lifetime warranty? Also, does your memorette micro sd card come in original retail packaging? Thanks. |
| |
[Re] Any manufacturer warranty?
The warranty is 1 year. And yes, it has origina retail packaging. Thank you. |
|
| 3824449 |
Fit for android tablet |
acy******* |
2012-08-10 |
Answered |
| |
Hi order this micro sdhc card but my tablet claim micro sd can this sdhc instead of sd Card fix my android tablet pc. Thks. |
| |
[Re] Fit for android tablet
Sorry, I can not understand your note. Do you need sd card not micro card? |
| |
[Re] Fit for android tablet
Hi what I mean is can this mirco sdhc card fit android tablet.. What is the different between mirco sd and mirco sdhc.
I already order this card but not too sure does it ok for the tablet.
Thks. |
| |
[Re] Fit for android tablet
It fits almost divices but it's not possible to check whether the SDHC memory card compatible with certain devices exactly. Compatibility can be found on the manufacturer's customer service or online user group. Thank you. |
|
| 3386621 |
Item status |
tal******* |
2012-06-25 |
Answered |
| |
It's been 3 days since I placed order for order no. 26373559 & 26373560 and the status is still 'On Request'. When will it get sent out?
Thanks! |
| |
[Re] Item status
I will send out your items today. Thank you. |
|
| 3214858 |
Order yet to be confirmed |
tim******* |
2012-06-04 |
Answered |
| |
Hi Seller, the order nos should be 26027885/6/7. All on request since last week. Pls help check. Thanks. |
| |
[Re] Order yet to be confirmed
I will send out to shipping company by today. Thank you. |
|
| 3212517 |
Order yet to be confirmed |
tim******* |
2012-06-04 |
Answered |
| |
Hi Seller, 79265156 order still on request, when will it go into shipping? Is there any problem? Thanks. |
| |
[Re] Order yet to be confirmed
I will send out to shipping company by today. Thank you. |
|
| 3103762 |
16G |
sfp******* |
2012-05-21 |
Answered |
| |
thank you for yr reply, im not canceling, pls proceed with my order and remind to include card reader as specify. receipt 79170206, thanks |
| |
[Re] 16G
sorry, it is not included card reader. please check again. Thank you. |
|