| FAQ |
Return process for exchange |
Seller |
|
|
|
Please return the item following address by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you. Phone number : +82-02-703-5445 Address : Memorette Inc. #805 Ace-Techno Tower 8th, Guro 3-dong, Guro-gu, Seoul, Korea 152780 |
| FAQ |
Problem with your product |
Seller |
|
|
|
If your item have any problem, please describe specific problems via Qoo10 system. If you can attach image file, it would be more helpful for us to check exactly. Thanks. |
| FAQ |
Delivery |
Seller |
|
|
|
It will usually take 4-8 business days after shipment. The item that you placed an order for will be arriving soon. But, sometimes delay happen on shipment. If you have not receive your item within some more days please contact me via Qoo10 system. Thanks. |
| 8232803 |
[Re][Re] In reply to (Date : Jan 05, 2013 / Cart no. : 81565778) Order no.: 30529482 |
sit******* |
2013-05-17 |
Unanswered |
| |
I sent you 2 faulty cards wrapped in individual green paper and boxed in a plastic container. Well yes , i received a card reader. On the envelope stated 2 microSD |
|
| 8220744 |
Sd card sent for exchange |
kum******* |
2013-05-16 |
Unanswered |
| |
Hi, I sent the faulty sd card by regd mail on 15/05/2013 Tracking no is RC608583153SG Kindly send the replacement card as soon as possible
Thanks Vijay |
|
| 8198615 |
In reply to (Date : Jan 05, 2013 / Cart no. : 81565778) Order no.: 30529482 |
sit******* |
2013-05-15 |
Answered |
| |
Hi, I sent you 2 cards. I received a package from you yesterday. on the package stated 2 microSD but all I got in return was a microSD card reader. Why do I get wrong replacement? Where are my replacement microSD cards? |
| |
[Re] In reply to (Date : Jan 05, 2013 / Cart no. : 81565778) Order no.: 30529482
Sorry, I had recived 1 faulty card and sent new 1 card to you on May 8. But did you reciev 1 card reader? Please reply me. Thanks. |
|
| 8197834 |
32Gb MicroSD card suddenly dismounted from S3 |
jmk******* |
2013-05-15 |
Answered |
| |
I ordered your 32Gb microSD on 25th Oct 2012 and my order number is 28867250. Today, my Samsung S3 suddenly has the warning sign that my memory card has been dismounted from my S3. I tried to use in my notebook as well but failed to detect your 32Gb card on the notebook. This is my 2nd replacement since my 1st replacement was in March this year as I bought at least 7 pieces of 32 Gb microSD since mid last year.
Please advise for the 32Gb card replacement.
Thank you and hope to hear from you soon. |
| |
[Re] 32Gb MicroSD card suddenly dismounted from S3
The warranty is 1 year. Please return the item following address by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you. Phone number : +82-02-703-5445 Address : Memorette Inc. #805 Ace-Techno Tower 8th, Guro 3-dong, Guro-gu, Seoul, Korea 152780 |
| |
[Re] 32Gb MicroSD card suddenly dismounted from S3
Hi. I have tried the faulty 32Gb microSD card in other Samsung phone which still cannot detect the card when inserted. Anyway, I have sent out the 32Gb card to your stated address today and the airmail registered tracking number is RC607091890SG.
Thank you and hope to hear from you soon. |
|
| 8007681 |
About reader |
wan******* |
2013-05-06 |
Answered |
| |
Hi, I bought the Micro SDHC with reader from you.
The reader doesn't work. I've tried it many other times on different computers and different cards. It doesn't work.
What can I do?
Thanks! |
| |
[Re] About reader
Hi, The memory card is working well with other reader or device? Please check if the card is not faulty. Thanks. |
| |
[Re] About reader
Hi, when I plug the MicroSD card into phone, it works. But when I plug the same card to the computer using the adapter, nothing happens. Computer can't detect the card. |
| |
[Re] About reader
ok, sorry about that. Please check your order no. I will resend new one after checking your order detail. Thanks. |
| |
[Re] About reader
Hi, I bought it sometime back, but only started using recently.
Order Summary (Date : Sep 30, 2012 / Cart no. : 80422058)
Thanks for your understanding. :) |
| |
[Re] About reader
I will resend new one to you today but the warranty of reader is 3 month after purchasing. Please check condition of item within warranty. Thanks! |
| |
[Re] About reader
Noted. Many thanks! :) |
| |
[Re] About reader
Hi, The tracking no. is KRSG1123132. You can track it on http://www.qxpress.asia/gmkt.inc/ Thanks! |
|
| 7960118 |
The micro sd stopped working, |
kum******* |
2013-05-02 |
Answered |
| |
32 gb micro sd card is not working, what is the warranty and where is the service center.? |
| |
[Re] The micro sd stopped working,
The warranty is 1 year after purchasing. Please return the item following address by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you. Phone number : +82-02-703-5445 Address : Memorette Inc. #805 Ace-Techno Tower 8th, Guro 3-dong, Guro-gu, Seoul, Korea 152780 |
| |
[Re] The micro sd stopped working,
Hi, I sent the faulty sd card by regd mail on 15/05/2013 Tracking no is RC608583153SG Kindly send the replacement card as soon as possible
Thanks Vijay |
|
| 7823070 |
Faulty card |
evo******* |
2013-04-26 |
Answered |
| |
I got the card on 01apr n today 26apr suddenly the card is not readable.Could I have an exchange please.my order no is 32252078 |
| |
[Re] Faulty card
Please return the item following address by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you. Phone number : +82-02-703-5445 Address : Memorette Inc. #805 Ace-Techno Tower 8th, Guro 3-dong, Guro-gu, Seoul, Korea 152780 |
|
| 7816629 |
(Date : Jan 05, 2013 / Cart no. : 81565778) Order no.: 30529482 |
sit******* |
2013-04-26 |
Answered |
| |
Hi i have sent back 2 faulty cards by registered airmail. Tracking number : RC615008695SG
My address is 936 Jurong West Street 91 #12-359 Singapore 640936 tel: +65 98560546
「Questionfaulty card exchangeHi, I purchased two cards from you in Jan 2013.One was faulty two weeks after using.The second card was working fine until two days ago. For both cards, I have tried it on a few readers and adapters as well as tablets and PCs in attempt to detect and load card content. None could even detect the card. I would like to request for a 1-for-1 exchange of the cards.Apr 15, 2013Answer[Re] faulty card exchangePlease return the item following address by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number and your order no. Thank you. Phone number : +82-02-703-5445 Address : Memorette Inc. #805 Ace-Techno Tower 8th, Guro 3-dong, Guro-gu, Seoul, Korea 152780」 |
| |
[Re] (Date : Jan 05, 2013 / Cart no. : 81565778) Order no.: 30529482
Thanks for the return info. I will resend you replacement asap after recive and test the item returned. Thanks. |
|