| FAQ |
Return process for exchange |
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Please return the item following address by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you. Phone number : +82-02-703-5445 Address : Memorette Inc. #805 Ace-Techno Tower 8th, Guro 3-dong, Guro-gu, Seoul, Korea 152780 |
| FAQ |
Problem with your product |
Seller |
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If your item have any problem, please describe specific problems via Qoo10 system. If you can attach image file, it would be more helpful for us to check exactly. Thanks. |
| FAQ |
Delivery |
Seller |
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It will usually take 4-8 business days after shipment. The item that you placed an order for will be arriving soon. But, sometimes delay happen on shipment. If you have not receive your item within some more days please contact me via Qoo10 system. Thanks. |
| 8019836 |
Shipment |
ast******* |
2013-05-06 |
Answered |
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Order no: 33061770
Hi. Can you ask the courier to call before dispatch the delivery? As I want it to be send to my office instead if the delivery timing is weekday between 9 to 4. Thank you. |
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[Re] Shipment
Hi The delivery man will call you before delivering. If you will have not call, please directly contact forwarding agent and request for your need. Their phone number is 6434-8400, 6513-1192, 1197. Thanks. |
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| 8002091 |
64GB only have 16 gb worth or memory |
mar******* |
2013-05-05 |
Answered |
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Recently I bought a 64GB thumbdrive from you, however the thumbdrive seems to be only having a memory space or 16 gb. anything more than that the thumbdrive will provide an error message stating it ran out of memory. Pls advise asap. |
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[Re] 64GB only have 16 gb worth or memory
Hi, Please try to format it. If you have same problem after format, requetion me. Thanks. |
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| 7792059 |
Multiple order |
ade******* |
2013-04-24 |
Answered |
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Hi i would like to order 4 pcs of 4gb and 2pcs of 32gb can i still get the shipping at S$10? |
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[Re] Multiple order
Combine shipping costs will add $5.00 per three because its weight. Sorry but you should pay $10. Thanks. |
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| 7791016 |
Logo Print |
haz******* |
2013-04-24 |
Answered |
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Hi
I have a logo that I want to have it at the back of the 64gb thumbdrive. Could you provide me the quotations for such: White 64gb and blue 64gb, both with logo.
Thanks |
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[Re] Logo Print
The engraving cost is $50 per 1 item regarldless of quantity. If you want to print on items, you have to purchase the product code 405334707 together. The work of print takes 5 business days after I get your logo illustration file and confirm it. Thank you. |
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| 7711610 |
Logo Print on 4GB thumbdrive |
ter******* |
2013-04-18 |
Answered |
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Hi, thank your for your previous help on my enquiry. Can you please send me 2 quotations as we are deciding whether to go for bulk purchase. 1st Quotation: 100 4GB + laser engraving + 1 colour (including bulk discount) 2nd quotation: 50 4GB + laser engraving + 1 colour.
Please kindly send the above quotations to teresatankaixin[at]gmail[dot]com. Many Thanks. |
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[Re] Logo Print on 4GB thumbdrive
Hi, I just sent a email to your address noted. Please check it. Thank you. |
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| 7684752 |
Logo Print on 4GB thumbdrive |
ter******* |
2013-04-17 |
Answered |
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Hi, how much would it cost to print one colour + Laser print on 4 GB thumbdrive? Please send quote to teresatankaixin[at]gmail[dot]com Thanks |
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[Re] Logo Print on 4GB thumbdrive
If you want to print on items, you have to purchase the product code 405334707 together. The color printing is $50.00 per 1 color and laser engraving is $50.00 (regarldless of quantity). The work of print takes 5 business days after I get your logo illustration file and confirm it.
If you buy 100 or more items, I will provide addtional discount. For a price quote, please let me know your email address and check product name, capacity, quantity, printing on items.
Thank you. |
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| 7595001 |
Order 31794603 |
map******* |
2013-04-11 |
Answered |
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Hi,
Until now I hv not received the thumb drive, can kindly help to check.
The tracking said delivered but I did not receive it.
Thank you |
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[Re] Order 31794603
I'm sorry for the inconvenience. I will check with courier company right now and I reply as soon as possible. |
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| 7592403 |
Bulk purchase |
pin******* |
2013-04-10 |
Answered |
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Hi, is there any price difference for wholesale? Please email me if so. And the number of the thumb drive for wholesale price. Thanks(: |
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[Re] Bulk purchase
If you buy 100 or more items, I will provide addtional discount. For a price quote, please let me know your email address and check product name, capacity, quantity, printing on items. Thank you. |
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