| FAQ |
Return process for exchange |
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Please return the item following address by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you.
Phone number : +82-02-703-5445 Address : Memorette Inc. #805 Ace-Techno Tower 8th, Guro 3-dong, Guro-gu, Seoul, Korea 152780 |
| FAQ |
Problem with your product |
Seller |
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If your item have any problem, please describe specific problems via Qoo10 system. If you can attach image file, it would be more helpful for us to check exactly. Thanks. |
| FAQ |
Delivery |
Seller |
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It will usually take 4-8 business days after shipment. The item that you placed an order for will be arriving soon. But, sometimes delay happen on shipment. If you have not receive your item within some more days please contact me via Qoo10 system. Thanks. |
| 6641054 |
Order# 30937236 |
stb******* |
2013-01-30 |
Answered |
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Hi Seller, i have not receive my item yet. Was it sent on 23rd Jan? Can you provide a tracking? |
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[Re] Order# 30937236
You can see your tracking no via Qoo10 page.
It is KRSG952924.
Check please.
It will usually take 4-8 business days after shipment. The item that you placed an order for will be arriving soon. But, sometimes delay happen on shipment. If you have not receive your item within some more days please directly contact forwarding agent and check delivery status. Their phone number is 6434-8400, 6513-1192, 1197. Email is sg_'cs@u-rasia.com' Thank you. |
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| 3054047 |
USB2.0? |
dji******* |
2012-05-16 |
Answered |
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Hi Is this USB2.0?
Does it have a hole for keyring? |
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[Re] USB2.0?
Yes, it is USB2.0.
And it has the hole. Thank you. |
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