| FAQ |
Return process for exchange |
Seller |
|
|
|
Please return the item following address by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you. Phone number : +82-02-703-5445 Address : Memorette Inc. #805 Ace-Techno Tower 8th, Guro 3-dong, Guro-gu, Seoul, Korea 152780 |
| FAQ |
Problem with your product |
Seller |
|
|
|
If your item have any problem, please describe specific problems via Qoo10 system. If you can attach image file, it would be more helpful for us to check exactly. Thanks. |
| FAQ |
Delivery |
Seller |
|
|
|
It will usually take 4-8 business days after shipment. The item that you placed an order for will be arriving soon. But, sometimes delay happen on shipment. If you have not receive your item within some more days please contact me via Qoo10 system. Thanks. |
| 7992533 |
enquiry |
bud******* |
2013-05-04 |
Answered |
| |
Can this usb cable be used on HTC Sensation? How many days does it takes to reach Singapore?
Thanks. |
| |
[Re] enquiry
Hi, This cable is mini 5pin. If your device has mini 5pin soket, you can use the cable. Thanks. |
| |
[Re] enquiry
When will you ship this item? |
| |
[Re] enquiry
I need your order no. please check it. Thanks. |
|
| 7455371 |
2 pcs of mini USB cable missing |
pau******* |
2013-04-02 |
Answered |
| |
Hi, I ordered 3 pcs of the mini USB cable but I only receive 1 pc. Can I have my money back or can you sent me the other 2 cables, thanks. |
| |
[Re] 2 pcs of mini USB cable missing
oh, sorry for the inconvenience. I checked my mistake. I will resend 2 cable to you today. I hope your understand. Thank you. |
|
| 7046457 |
Cable |
foo******* |
2013-03-04 |
Answered |
| |
Hi can your cable charge my portable battery call pro 5000N? Not charge my handphone. Is charge my portable battery pro 5000N. Thanks! |
| |
[Re] Cable
Please check your device's port size is 5pin. If yes, you can use our cable. Thanks. |
|
| 4575181 |
Cable |
can******* |
2012-10-02 |
Answered |
| |
Dear Seller,
Still under request since i finished payment? The estimated shipping date? or any information?
Thanks a lot! |
| |
[Re] Cable
I will send your order to you today. Thanks. |
|
| 4303661 |
USB Cable |
pei******* |
2012-09-22 |
Answered |
| |
is it suitable for mp3 player like Creative Zen? |
| |
[Re] USB Cable
The cable is mini 5 pin. If your device is same the cable's, you can use it. Thanks. |
|
| 3366664 |
Mini USB |
dar******* |
2012-06-21 |
Answered |
| |
I refer to order #26364689. Sorry I think mini USB is not what I am looking for, unless it is able to be use on samsung S3. Would like to cancel this order. Sorry and thanks for your help |
| |
[Re] Mini USB
You can not use it for samsung S3...please cancel your order on Qoo10. Thank you. |
| |
[Re] Mini USB
Hi, Thanks for the information . But I am not able to cancel the order as the order is still under request. let me know how to go about cancelling this order. Thanks |
| |
[Re] Mini USB
Sorry, please request the canceling to Qoo10 customer center. Thank you. |
| |
[Re] Mini USB
I dont understand. I thought I told you that I want to cancel the order for the mini USB . But now the status is "On Delivery". How can I cancel it now ? |
| |
[Re] Mini USB
sorry, It is my mistake but the item is not on delivery yet..I already reguested about canceling to Qoo10 center. You will get the full refund soon. Thank you. |
| |
[Re] Mini USB
Thank you very much for your reply and assistance |
| |
[Re] Mini USB
Thank you for your understanking. |
|
| 2446818 |
Is this cable white? |
lek******* |
2012-03-04 |
Answered |
| |
Is it white in colour? |
| |
[Re] Is this cable white?
It is white one. Thank you. |
|
| 2424574 |
Shipping to Aussie |
Ser******* |
2012-03-01 |
Answered |
| |
Hi,
How much does it cost if I wanted it to ship to Australia? Pls quote in SGD.
Thanks
Serena Serena.cxy@hotmail.com |
| |
[Re] Shipping to Aussie
Sorry, it is not possible to ship the other countris except for countries of Gmarket-singapore suppored. Thank you. |
|