| FAQ |
Return process for exchange |
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Please return the item following address by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you. Phone number : +82-02-703-5445 Address : Memorette Inc. #805 Ace-Techno Tower 8th, Guro 3-dong, Guro-gu, Seoul, Korea 152780 |
| FAQ |
Problem with your product |
Seller |
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If your item have any problem, please describe specific problems with your order on. via Email (leebohwa@memorette.co.kr) not Qoo10 system. If you can attach image file, it would be more helpful for us to check exactly. Thank you. |
| FAQ |
Delivery |
Seller |
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It will usually take 4-8 business days after shipment. The item that you placed an order for will be arriving soon. But, sometimes delay happen on shipment. If you have not receive your item within some more days please contact me via Qoo10 system. Thanks. |
| 2796553 |
black one |
ngw******* |
2012-04-18 |
Answered |
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hi do u intend to restock the black 1 soon? thz in advance^^ |
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[Re] black one
Sorry, it is not possible. We have not the plan yet.. |
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| 2068394 |
Scratch resistant? |
sno******* |
2012-01-11 |
Answered |
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Is the surface scratch resistant? Will there be fine scratches on the gloss surface after some time of usage? |
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[Re] Scratch resistant?
After long-term use may feel a little scratch. Thank you.
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| 2045332 |
Shipping |
han******* |
2012-01-08 |
Answered |
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How long is shipping to Singapore? |
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[Re] Shipping
Delivery is 4~9 days. Thanks. |
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