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Hi Valued Customer,
I writing this message because of the patterns that I'm seeing from me deliveries. Not trying to insult anyone's intelligence here, just providing my experience through doing so many deliveries.
1. Non registered mail is sent to your MAIL BOX. It WILL NOT be hand delivered and Singpost WILL NOT call you before delivery, even for Registered Mail. Please check your mail box before writing to me saying you did not receive. I noticed that a lot of times, some customers do not know that it is sent to their mail box.
2. Please ensure that your mail box is empty. Singpost always leaves a note if the item can't fit your mail box. Also, Singpost leaves ANOTHER note after 5 working days to ask you to pick it up from the Post Office. So please check with your family members or colleague.
3. To avoid such inconveniences, please choose Registered Mail. There is a tracking number so your item won't get lost. Thanks and have a great week.
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