| 2770882 |
Size chart |
mor******* |
2012-04-14 |
Answered |
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Hi, can you please send me the size chart. I am usually between 39-40. Can you exchange if size is not right? I will pay for mailing.
Thks. |
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[Re] Size chart
Hi,here i attached the size chart for your reference,if size is not right,can exchange,but need bear postage $30.Thank you & wish you a happy shopping.Any further queries, please email me at enquiry@aplus-bargains.com. |
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| 2747647 |
Request for return and refund |
blu******* |
2012-04-12 |
Answered |
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I had put in a request to return and refund the shoes on 2 Apr but I don't see any updates till now. Pls advise. |
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[Re] Request for return and refund
Hi,can you tell me why you want return the shoes and apply for a refund?Thank you. |
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[Re] Request for return and refund
I was misled by the Q&A into thinking that the shoes are authentic. The signature ribbon is uneven and the quality is not good at all. |
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[Re] Request for return and refund
Hi,your personal feeling can't as a reason for refund,seen our staff are give us highly recommend,if the shoes have defect,you can offer us the picture,we can better handle for you.Thank you for your kind understanding. |
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[Re] Request for return and refund
No I do not agree. I made the purchase based on your staff's claims that it is authentic. Authentic means it is the real thing, real Ferragamo shoes. The pair of shoes I received is obviously a fake. You shouldn't have said it's authentic when it is not. You can say it's Ferragamo inspiried or close resemblance to it, so that buyers can decide for themselves whether to buy. This is not the first time I have bought things from Gmarket and other sellers are very truthful about their goods, they will say it is factory rejects for example. I would still like to have a refund. Thank you for your kind understanding. |
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[Re] Request for return and refund
Hi, we would gladly provide a full refund to you if you insist.(Because we are directly getting goods from the factory, has not precision machining as the boutique, so just sale so cheap.If you really need the precision machining item,you are better purchase at the boutique).Kind send your request to our email enquiry@aplus-bargains.com then we will handle the return and refund for you.Thank you. |
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[Re] Request for return and refund
Thank you. I have sent an email as requested. |
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[Re] Request for return and refund
OK,we will handle for you asap.Thank you. |
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| 2660405 |
cannot see yr pictures |
cel******* |
2012-03-30 |
Answered |
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cannot see yr pictures |
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[Re] cannot see yr pictures
Hi,we are update the link,so you can't see the picture,you can look it later.Thank you & wish you a happy shopping.Any further queries, please email me at enquiry@aplus-bargains.com. |
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| 2648634 |
Design FE-004 |
iam******* |
2012-03-29 |
Answered |
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saw on your web there's this design & colour FE-004 avail but not in Gmarket. Pls advise if you do still have them instock? Otherwise how about FE-003?? |
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[Re] Design FE-004
Hi,can tell me which size?I can check for you.Thank you. |
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[Re] Design FE-004
hi,
Thanks for your kind inquiry.Can you tell me what size do you want?Then I will check for you if they are in stock.Thank you!Any further queries, please email me at enquiry@aplus-bargains.com. Please include your order no. for our reference. Thank you. |
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[Re] Design FE-004
Hi,
i would like to get size US have? If yes, how many days will reach Singapore? |
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[Re] Design FE-004
Hi,here i attached a size chart for your reference,can tell me which size would you prefer?Then i can check for you.Thank you & wish you a happy shopping.Any further queries, please email me at enquiry@aplus-bargains.com. |
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[Re] Design FE-004
Size 5 or 5.5 |
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[Re] Design FE-004
Hi,you mean FE-004?But we don't have FE-004 in stock.Can exchange to other styles?Thank you. |
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[Re] Design FE-004
hi, are you kidding me? of course i'm asking for FE-004, if you don't have then remove from your web or you don't even need to bother to ask for my size and said will check. whatever design i may be ordering, how long is the transit time from your w/hse or factory to SIn? |
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[Re] Design FE-004
Hi,a few days ago we have FE-004 in stock,but now it's out of stock,but we have many other styles in stock,you can have a look,really sorry for any inconvenience caused and thank you for your kind understanding. |
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[Re] Design FE-004
ok, anyhow is item able to reach me within 2 weeks when i choose registered postage with tracking?? |
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[Re] Design FE-004
Hi,if you choose registered mail,shipping will be available 6-8days.Thank you. |
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| 2615167 |
Change shoe size |
blu******* |
2012-03-25 |
Answered |
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Hi, can I change my order of FE015 to size 40? Many thanks! |
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[Re] Change shoe size
Hi,really sorry for the inconvenience caused,we have already send out your shoes,so can not exchange for you,thank you for your kind understanding and really sorry for the inconvenience caused.Any further queries, please email me at enquiry@aplus-bargains.com. |
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| 2597490 |
New Stocks |
emi******* |
2012-03-22 |
Answered |
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Hi, Will there be any new stocks coming in? |
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[Re] New Stocks
Hi,really sorry for the inconvenience caused,the manufacture will not produce this style,would you like to exchange to other style?Thank you. |
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| 2581026 |
Hi, i notice that my order for 3 pairs of shoes - one of them says only design FE-008. I ordered FE-008 and FE-018. Please confirm. Thank you. |
bea******* |
2012-03-20 |
Answered |
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Hi, i notice that my order for 3 pairs of shoes - one of them says only design FE-008. I ordered FE-008 and FE-018. Please confirm. Thank you. |
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[Re] Hi, i notice that my order for 3 pairs of shoes - one of them says only design FE-008. I ordered FE-008 and FE-018. Please confirm. Thank you.
Hi,you may ordered wrong,here shown you ordered one FE-002 & two FE-008.Please check.Thank you.Any further queries, please email me at enquiry@aplus-bargains.com. |
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| 2557067 |
May i know the size chart ? |
edi******* |
2012-03-18 |
Answered |
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May i have the size chart ?
If i am a charles n keith size 38 , which one would be the best size ? thanks ! :) |
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[Re] May i know the size chart ?
hi,
Thanks for your kind inquiry and support.Here is a size chart for your reference.You can tell me which model and what size do you want,then I will check for you if it is in stock.Any further queries, please email me at enquiry@aplus-bargains.com. Thank you. |
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[Re] May i know the size chart ?
hi !! i dun see any size chart ...
maybe i blind or what .. but i really din see it ... |
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[Re] May i know the size chart ?
Hi,maybe the system have some problem,now i attached the size chart again,hope this time you can see the size chart.Thank you & wish you a happy shopping. |
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[Re] May i know the size chart ?
hello ! thanks ! received the size chart :)
however i can't decide on the size .
i'm a charles and keith size 38 . is it alright for me to go ahead with the normal size ? kindly advise .
i don think u all do any form of return right ? |
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[Re] May i know the size chart ?
Hi,the size is standard size,you can choose the size as your usually wearing size.If the shoes you received no quality problem,we will not exchange for you,if exchange,should pay shipping fee.Thank you. |
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[Re] May i know the size chart ?
okay ! thanks .
i would like to order . i have post my order thru the form .
kindly help to check for any damage will be highly appreciated . thanks in advance :) |
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[Re] May i know the size chart ?
Hello,
glad to here that and thank you for your kind reminder.
We will help you to check. Please be patient to wait some time.
Any further queries, please email me at enquiry@aplus-bargains.com with your order number for reference.
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[Re] May i know the size chart ?
hello ... may i know when is the shoes coming ? |
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[Re] May i know the size chart ?
Hi Edina Lim, We have to apologize to you. Because the logistics have some problem,we will just resume delivery shoes on April 27,are you willing to wait to then or you prefer a refund? Thank you for your kind understanding and really sorry for the inconvenience caused. Any further queries, please email me at enquiry@aplus-bargains.com. |
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[Re] May i know the size chart ?
well... i would appreciate if you had informed me eariler .
but since i have already waited for so long , it doesn't make any differences for a few days more .
appreciate if the logistic problems can be sort out faster . thanks ! |
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[Re] May i know the size chart ?
hi, Thanks for your kind understanding! |
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[Re] May i know the size chart ?
hello !!!!
may i have the estimated date that it will ARRIVE AT MY DOORSTEP ?
can i know have the shoes had already reach singapore in the 1st place ? it already 4 may , i presume that the my order is reaching at least halfway to me . yes , no ? |
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[Re] May i know the size chart ?
Hi, Really sorry for the inconvenience caused. Just get the latest news that Around May 7 can send out your item,are you willing to wait?If unwilling we can handle the refund for you.Thank you. |
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[Re] May i know the size chart ?
hello.
where do u all get the stock from ? so meaning , is my shoes be on the plane on may7 ? if it is on the plane , when will it reach singapore ? or is the shoes reaching singapore on may 7 ?
seriously what is wrong with ur side ? i do not mind to wait for the shoes , as long as someone tells me what is delaying the shipment . can't you guys be more proactive and tells your clients that there will be potential problems , and not leave us waiting for nothing ?
KINDLY SORT OUT THE SHIPMENT PROBLEM ASAP . IT'S ALMOST ONE MONTH . n i am willing to wait for my dear shoes. pls , pls tell me if the shipment will be delayed again ! thanks in advance ! |
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[Re] May i know the size chart ?
Hi, Thanks again for your kind understanding. Because there are overwhelm order shipping delay,now our customers service are rushing to handle every customers enquiry,so didn't inform you in time,here we have to apologize to you. By the way,because of long time so we didn't find your order no., can you tell me,?Have latest news we will inform you soon.Thank you very much. |
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[Re] May i know the size chart ?
hello . my server was down for a few days . only manage to reply back to you today .
unfortunately the order number that i have found is different from the cancellation email that you had sent me .
i found this order no: 405040169 , order of FE-005 size 38 . instead of the 25081054 that your side had retrieved .
the funny thing is , i did not request for any cancellation , how come the cancellation of my order was activated ?
if seller ( your side ) told us that there was no stock , so may i ask you , WHAT HAD YOU ALL BEEN DOING FOR THE PAST ONE MONTH when i had ordered on april 3 ? you all can check if the supplier had stock for that when u help us to place the order right ? do these involve a very long time ?
when i enquiry about the estimated date , you told me the logistic had problems , shipping will resume again on april 27 .
as a customer , we will think that my shoes will be delivered from april 27 onwards .
please kindly |
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[Re] May i know the size chart ?
Hi, Really sorry for the inconvenience caused. Your order is canceled by G-market system directly(because our logistics have problem before and your shoes need to be customized),now if you really like it,you can reorder. Thank you for your kind understanding. Any further queries, please email me at enquiry@aplus-bargains.com. |
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