| 5337312 |
Twice wrong Navy |
cat******* |
2012-11-21 |
Answered |
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Hello, i hv order so many cardigan from you, this is my 3 order and i keep asking for navy and you keep selling me the dark navy. I just received another dark navy. what happening. it really drive me nut. |
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[Re] Twice wrong Navy
Dear customer.
Thank you for choosing Kormarch.
We've checked your order and it has confirmed that it was our mistake. We are very sorry about your inconvinience. We will send you the brand new items on 26th of this month and you may keep the items that was not your original order. Once again, thank you for choosing Kormarch.
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| 3001129 |
I have not received my item |
bla******* |
2012-05-10 |
Unanswered |
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Hi, according to shipping status from Euraisa Express my item arrived in Singapore and was sent for delivery on 08/05/2012, but I have yet to receive it. Who can I call up to check?
Thanks! |
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| 2935757 |
tracking no. |
bla******* |
2012-05-03 |
Answered |
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Hi, may i know the tracking number for my item? thanks! |
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[Re] tracking no.
Thank you for using KORMARCH. your item has been delivery at May04. your tracking number is KRSG447664-78999184. sorry about inconvenience. |
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| 2894176 |
shipping time |
bla******* |
2012-04-29 |
Answered |
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hi, i have just confirmed my payment to you, may i know how long it will take for the item to arrive at my door?
by the way, will the cardigan shrink in size if i wash with cold water? not too sure how to maintain it.
Thanks! |
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[Re] shipping time
Usually, It will take 7 to 10 business day for the item to be shipped. and it is usually washed in cold water, but it is recommanded to drycleaning it. Thank you for using KORMARCH. |
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| 2832565 |
Can I change payment method |
cor******* |
2012-04-22 |
Answered |
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HII Im sorry, new to gmarket, is there any way I can make payment via an alternative method instead of Ibanking?
I didnt bring my ibanking device back to hostel.
Im so sorry for the incovenience |
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[Re] Can I change payment method
thank you for using KORMARCH. we don`t change payment method. it can be Gmarket only. Im so sorry about inconvenience. |
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