| 5861118 |
Shipping not arrived |
lmo******* |
2012-12-24 |
Answered |
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Hi, Merry Christmas ! Why I have not received yet? It has been 2 weeks. Cart no. : 81278859 Payment Date : Dec 10, 2012 |
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[Re] Shipping not arrived
Dear Customer,
Thank you for purchase in our mk mall. We sent your item on 10th December. Generally it will take 2~3 weeks from Korea to Singapore, but due to the Christmas, the shipping will be a little delayed. So please kindly wait a while longer.
Thank you! mk mall |
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| 5038405 |
authenticity |
ash******* |
2012-11-03 |
Answered |
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are ur products real? any ways of validating the authenticity? why are the prices much lower than the normal market price? |
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[Re] authenticity
Dear Customer,
Thank you for your inquiry. The products are authenticity. Our mall purchase bulk of products from Headquarters and we earns very little margin of each products. So the price is much lower than normal market.
Thank you! mk mall |
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| 4837104 |
Have yet to receive it. |
jia******* |
2012-10-21 |
Answered |
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It's been 1 month plus since i order it. but i have not receive it yet. can you check? Order no 27953530 |
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[Re] Have yet to receive it.
Dear Customer,
We sent your item on 17th September. This is your order list we find from delivery team. Please check your name and address, are there all correct? And also please check your postal office. If receiver's absence, maybe they will keep your item. |
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| 4721076 |
Havent received yet |
mai******* |
2012-10-13 |
Answered |
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I haven't received this product. How come the status is "Delivered"? |
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[Re] Havent received yet
Dear Customer,
Thank you for your inquiry. Due to the products out of stock, we sent your item a little late. The exact delivery date is 8th October. So sorry about late delivery. It need about 2 weeks from Korea to Singapore, so Please kindly wait a while longer. Thank you! mk mall |
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| 4699584 |
Hi |
ser******* |
2012-10-11 |
Answered |
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hi, seller last time, i had order time revolution essence. but u tell me that the item is out of stock. and my order status has been refunded. but may i know how do i get my money back? sorry to bother u. cause i'm similiar with the system. thanks |
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[Re] Hi
Dear Customer,
Thank you for your inquiry. Yes, due to the products out of stock we cancle your order and the money will be refund to your G-account. About how to get the money, you can mail to here: seller@qoo10.sg and aks them. It is Q10 mail.
Thank you! mk mall |
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[Re] Hi
Ok. Thanks |
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[Re] Hi
Dear Customer
Thank you and sorry about the cancle. Have a good day!
Thank you! mk mall. |
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| 4541929 |
Delivery status - 27840595 |
the******* |
2012-09-29 |
Answered |
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Hi, Seller. I got a message that my order 27840595 has been delivered to my place. But up until now, I haven't received it yet. May I know when it will arrive? Thanks |
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[Re] Delivery status - 27840595
Dear Customer,
Thank you for purchase in our mk mall. Due to the lack of stock , we sent you item on 18th September. Generally it will take 2~3 weeks from Korea to Singapore. So please kindly wait a while longer. We thinsk it will arrive shortly. Thank you! mk mall |
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| 4340058 |
Delivery status - order 27873199 |
bio******* |
2012-09-25 |
Answered |
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Hi, item still not arrived till date. Could you advise the date item sent? |
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[Re] Delivery status - order 27873199
Dear Customer,
Thank you for purchase in our mk mall. Due to the lack of stock, we sent your item on 17th Sep. Generally it will take 2~3 weeks from Korea to Singapore. Please kindly wait a while longer.
Thank you! mk mall |
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| 4334511 |
Shipping |
dar******* |
2012-09-25 |
Answered |
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hi. my item was shipped out on 14 september. but it has yet to arrive. may i know when it will arrive? thanks |
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[Re] Shipping
Dear Customer,
Thank you for purchase in our mk mall. Due to the lack of stock, we sent your item on 18th Sep. Generally it will take about 2~3 weeks from Korea to Singapore. So please kindly wait a while longer.
Thank you! mk mall |
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