| 8312905 |
ship to malaysia |
mun******* |
2013-05-20 |
Answered |
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Hi Seller , The item fro black edition can ship to malaysia ? how much the additional shipping cost ? |
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[Re] ship to malaysia
Sorry we do not provide international shipping to Malaysia Thanks |
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| 8237127 |
Slow delivery |
shi******* |
2013-05-17 |
Answered |
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U advised me to call Pantos to check and i did. Parcel with them since 8th May and I asked them when are they doing delivery and the person can't answer my questions only told me will get courier to call me before coming.
I am very disappointed with this purchase. Even though u may say its the courier who is having the delay, isn't it your responsibility to ensure the couriers you engage do their job too?
You said that delivery will be 1-2 working days by pantos express on your description and it had taken way more than 1-2 weeks and item is not even here. Please get this resolved ASAP. |
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[Re] Slow delivery
Sorry we are seriously considering to change our courier service.. Plz wait for the delivery and apologize for the delay |
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| 8163701 |
I have not receive my item |
mis******* |
2013-05-13 |
Answered |
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Pls advise. Been v v long |
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[Re] I have not receive my item
Sorry for the delay caused, its out from here please wait..
or you can call to Pantos express 6546 0733
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| 8163579 |
Indction Cooktop |
gi.******* |
2013-05-13 |
Answered |
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Hi, please advise if the pots can be used on induction cooktops. |
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[Re] Indction Cooktop
Yes, it depends on the induction actually, black edition happycall might be used on any, but not HC pots series thanks |
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| 8160772 |
Order: 33253981 |
ble******* |
2013-05-13 |
Answered |
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Hi seller, I've just placed an order & need the HC 2 pan + 1 cover urgently by this Fri.
I hope you can look into this & pls do not allow your courier company to screw my/our orders. Thanks much! :) |
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[Re] Order: 33253981
Sorry for the delay caused, its out from here please wait..
or you can call to Pantos express 6546 0733
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[Re] Order: 33253981
Hi seller, I tried calling the number you gave, & they asked me to call 65875846. But it was routed to a voicemail. My item was hold on by them since 14 May till now, still no news from the delivery company. I have stated the item to be sent to me by 17 May but my memo was ignored. Pls help to call the delivery company to ask them to call me instead! Thanks. |
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[Re] Order: 33253981
Sorry we are seriously considering to change our courier service.. Plz wait for the delivery and apologize for the delay
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[Re] Order: 33253981
WHAT!? Seriously considering to change our courier service??? I think you SHOULD CHANGE IMMEDIATELY! After yday a few calls to them, they left my item at my doorstep dunno since when... guessed it is between yday night 10.30pm to this morning 8 am. I found my item leaving at my doorstep, without my acknowledge, this morning at 8am! And, all I can say is, this courier company Pantos Express (correct # to call: 65876815), has NO RESPONSIBILITY!!! I've not check my item since I was rushing off to work this morning, so could not comment on the item now! Hope the item was not being used by the dispatch man! :@:@:@ |
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[Re] Order: 33253981
Okay thanks for your feedback and apologize for what happened you may also call to Pantos as well |
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[Re] Order: 33253981
I dont think I will call Pantos anymore. But you as seller should call & inform them & stop using their service! No point risking your customers' item(s)....
Just an advice! |
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[Re] Order: 33253981
Sorry for that happened, im looking for other couriers.. |
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| 8152660 |
Shipping |
shi******* |
2013-05-13 |
Answered |
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Hi may I know when will it be delivered? It is with courier since 8th may but there is no delivery. |
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[Re] Shipping
Sorry for the delay caused, its out from here please wait..
or you can call to Pantos express 6546 0733
|
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| 8116254 |
Shipping timing |
kel******* |
2013-05-11 |
Answered |
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Hi, can you kindly deliver after 6pm?:) thanks! and which date will it be delivered? thanks:) |
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[Re] Shipping timing
Sorry, you need to deal the timing with the delivery man, if the delivery routing is not fit exactly, then it will be rescheduled upon your prefer delivery time.. but what im worried is that the courier is not reliable and considering to change the courier.. if they reschedule, its not next day and taking probably about 2-3 days more.. Its just a tip.
Thanks |
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| 8097804 |
Delivery |
mei******* |
2013-05-10 |
Answered |
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Hello, I saw that my item was shipped on 24 April. But it has yet to arrive.
The HBL number is PESG30007368.
Could you please assist> |
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[Re] Delivery
Sorry for the delay caused, its out from here please wait..
or you can call to Pantos express 6546 0733
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