| 8586364 |
Repeat customer |
mst******* |
2013-06-04 |
Answered |
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Hi, I am your repeat customer and would like to order again. Will you be having any promo or sale for your honey citron tea soon ? I previously got it at a lower price. Thanks ! |
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[Re] Repeat customer
Dear Customer,
We are currently out of The Honey Citron Tea, but we are expecting it to be in within next week. Unfortunately, we are also unsure of any promotions for this product at this current stage. We can however, inform you when our stock has arrived? We apologise for any inconvenience caused.
Regards, Happy Haeyo |
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| 8418523 |
Citron |
ong******* |
2013-05-27 |
Answered |
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Hi will you still be bringing the honey citron tea?? Really like it |
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[Re] Citron
Hello customer,
yes we will be bringing in the citron tea. it will be arriving in 2 weeks time. Thank you! Regards, Happy Haeyo |
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[Re] Citron
is it possible to just notify me when stock arrive?
Thanks |
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[Re] Citron
Hello customer,
please send your name and contact details to gmarket@happyhaeyo.com and we will inform you once the stock arrives.
Thank you. Regards, Happy Haeyo |
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| 8359813 |
Have not received items yet |
lic******* |
2013-05-22 |
Answered |
| |
I ordered and paid on 27th April and today is already 22 May and I still have not received. The last time I ordered, I received within 3 days. Please check. |
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[Re] Have not received items yet
Dear Customer,
As per our teleconversation, we will deliver your order when our stock arrives in the next 2-3 weeks, thank you!
Regards, Happy Haeyo |
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| 8006477 |
Status of my order 32810777 |
iri******* |
2013-05-05 |
Answered |
| |
Have received a phone massage saying my order being cancelled due to no stock . But my account showing is shipping out. Please let me know by return what is the actual status ? Thanks. |
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[Re] Status of my order 32810777
Hi Customer,
We will be contacting you regarding this issue, thank you for your patience.
Regards, Happy Haeyo
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| 7974613 |
Cancellation of Citron Tea |
owt******* |
2013-05-03 |
Answered |
| |
Hi, I received your sms regarding the cancellation of the citron tea. Will you refund my payment or will you still be sending me the tea when the stock arrives? |
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[Re] Cancellation of Citron Tea
Hello Customer, the payment will be refunded via Qoo10. The arrival of the new stock is not yet confirmed and we will update our product page once it's available. Sorry for the inconvenience caused. |
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| 7913878 |
Order 32879098/32879099 |
jov******* |
2013-04-30 |
Answered |
| |
Why is my order cancelled? Very disappointed that you just cancel my order like that without informing me. I wasted my coupons just like that. |
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[Re] Order 32879098/32879099
Hi Customer,
We tried contacting you but the number you supplied us is short of 1 number thus we were unable to contact you. The reason for the cancellation is because we do not have any Honey Citron Tea in stock and Qoo10 is unable to allow us to delay your order for an unextended period of time. Our apologies for the inconvenience caused.
Regards, Happy Haeyo |
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[Re] Order 32879098/32879099
You could drop me an email. I'm willing to wait for your stock to arrive but now that you had cancel my order. I wasted my coupons. |
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[Re] Order 32879098/32879099
Hello Customer, we apologise for our slow update. Kindly re-confirm with Qoo10 regarding the use of the coupons. As there was no purchase confirmed, the coupons should not be used. Thank you. |
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| 7908719 |
Unable to add to cart |
egu******* |
2013-04-30 |
Answered |
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why? |
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[Re] Unable to add to cart
Hi Customer,
We apologise for this as there is currently no stock available for the Honey Citron Tea, thank you.
Regards, Happy Haeyo |
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| 7452320 |
Stock |
xay******* |
2013-04-01 |
Answered |
| |
When the new stock will be coming in? |
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[Re] Stock
Hi Customer,
Our stock should reach us in about 3 weeks, we apologise for the inconvenience caused by this delay, thank you for your patience.
Regards, Happy Haeyo |
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