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PRO CHARGE 5000N Battery Portable Charger dual USB Port 5000/10000mAh iphone galaxy s3 blackberry po

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Manufacturer/Place of origin 중국 Condition New Product
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Payment Method Credit Card (Visa, Master Card), Cash (to Qoo10(DBS, SCB)), PayPal, Q·account Money(S$)
After sales service Please contact seller or manufacturer service center.(saisonic9@hanmail.net)
Item Description Portable Charger 5000N dual USB Port 5000mAH 10000mAH iphone galaxy S3 ipad htc samsung blackberry mp3 ipod battery charger galaxys2 galaxy note nexus galaxys3 iphone5 battery blackberry powerbank
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Customer Satisfaction
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Premium Review(850)
Customer Review (6,547)
You can write a customer review upon confirmation of item receipt.
No. Item Review Member Date Rating
6512749 Fast delivery and this is the second X order from jaz******* 2013-06-13 Highly Recommend
6496827 i like it and its goof ara******* 2013-06-12 Highly Recommend
6458476 received in good condition kel******* 2013-06-07 Recommend
6450173 delivery is fast and product looks neat.. will try che******* 2013-06-06 Recommend
6436896 Ok, can use but quality not so good. kwo******* 2013-06-05 Neutral
6435561 Item received in good order. Dor******* 2013-06-05 Recommend
6434920 goods reached late 2 days as per dated...but still blk******* 2013-06-05 Recommend
6428140 Great seller. Item received in good condition. ane******* 2013-06-04 Highly Recommend
6426388 quick delivery, power bank functioning well so far and******* 2013-06-04 Highly Recommend
6424227 Very fast shipping. Runs out of battery quite fast eug******* 2013-06-04 Recommend

Seller Information

Gtrend

  • Phone number : +82-070-8231-6023
  • Email : saisonic9@hanmail.net
  • Address : 290 - 390 Dangjeong-dong, Gunpo-si, Gyeonggi-do 364-6
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.
Item Q&A(2,100)
No. Question & Answer Member Date Status
8791664 LED Lights kri******* 2013-06-18 Answered
  Hi Seller, while the 5000N is charging my phone, is the LED lights on the charger supposed to be on as well? When my phone first charges, the lights come on. After a few seconds, the lights go off but my phone is still charging per normal. Please advise. Thanks(:
 

[Re] LED Lights
5000N charger has auto LED off function so as to save the battery capacity. You need to press CHARGE button when you charge your phone with this battery charger. After you press CHARGE button, LED indicators are off soon. But, you don't need to press CHARGE button again although LED indicators are off. The charging is still going on continuously although LED indicators are off. Thanks.

8789096 unable to track. siq******* 2013-06-18 Answered
  Hi. unable to track.
Cart no. 83352598
Order no. 33971485
Purchase on 12 june 2013.
 

[Re] unable to track.
We hvn't shipped the goods to you yet due to a shortage of a stock. We will ship the goods to you on this Friday. Then, you can receive the goods around June 25-28th. We are sorry for the delayed shipment but we beg your kind understanding though.

8582960 Charger could not charge phone cry******* 2013-06-04 Answered
  Hi,

I received the charger.

However, I can charge the charger but the charger can't charge my phone even though I plugged the correct cables.

Please advice.
 

[Re] Charger could not charge phone
The problem probably lies in the connector to your phone. Please charge your pho0ne with the other connector, if available.
If you still can't charge your phone, please send back the goods to the following address by Singpost registered mail.
GTREND LTD. 364-6 DANGJEONG-DONG, GUNPO CITY, KYONGGI-DO, KOREA ZIP : 435-832
TEL : 82-70-8231 6021/6022. Please indicate the order no on a parcel for our reference and also let us know a registered mail no once you send back the goods to us. We will send a new one to you soon once we receive a returned goods from you. Also, we will refund the postage to your account through Qoo10 separately.

 

[Re] Charger could not charge phone
Hi,

I have tried other cable but it still does not work.

It does not make sense for me to spend the effort over a $10 item to courier it to Korea even if you promise to pay me back for the courier fee as my house is not near the post office.

Is it possible that I take a video to show you instead?

 

[Re] Charger could not charge phone
Please send back the goods to the following address by Singpost registered mail.
GTREND LTD. 364-6 DANGJEONG-DONG, GUNPO CITY, KYONGGI-DO, KOREA
ZIP : 435-832 TEL : 82-70-8231 6021/6022. Please indicate the order no on a parcel for our reference and also let us know a registered mail no once you send back the goods to us. We will send a new one to you soon once we receive a returned goods from you. Also, we will refund the postage to your account through Qoo10 separately.
If you want to cancel the order, we will ask Qoo10 to refund the order once we receive a returned charger from you.

8570980 Charger not working....cannot hold charge (cart #: 83165583) eek******* 2013-06-04 Answered
  Hi, the charger is not working as it cannot hold charge...how do i exchange it?
 

[Re] Charger not working....cannot hold charge (cart #: 83165583)
The problem probably lies in either USB charge cable or the connector. Please charge it with the other USB charge cable/connector again. If you still can't charge your power bank, please send back the goods to the following address by Singpost registered mail.
GTREND LTD. 364-6 DANGJEONG-DONG, GUNPO CITY, KYONGGI-DO, KOREA ZIP : 435-832
TEL : 82-70-8231 6021/6022. Please indicate the order no on a parcel for our reference and also let us know a registered mail no once you send back the goods to us. We will send a new one to you soon once we receive a returned goods from you. Also, we will refund the postage to your account through Qoo10 separately.

 

[Re] Charger not working....cannot hold charge (cart #: 83165583)
Hi, I've sent back the defective unit via Singpost registered mail.
(Ref#: RC613842690SG, postage fee: S$7.85).
Pls keep me posted when the replacement unit is dispatched.

 

[Re] Charger not working....cannot hold charge (cart #: 83165583)
Noted tracking no with thanks.

 

[Re] Charger not working....cannot hold charge (cart #: 83165583)
Singpost tracker has confirmed that the RMA item has been delivered.
What's next?
When can I expect to received the replacement unit?

 

[Re] Charger not working....cannot hold charge (cart #: 83165583)
We shipped a new replacement charger to you on June 11th already and the tracking no is KRSG1183774. You can probably receive the goods around June 15-19th. Thanks.

8487750 Charger not working ser******* 2013-05-29 Answered
  Charger is not working when received. No power after charging the portable charger for 8 hours.
 

[Re] Charger not working
Please send back the goods to the following address by Singpost registered mail.
GTREND LTD. 364-6 DANGJEONG-DONG, GUNPO CITY, KYONGGI-DO, KOREA ZIP : 435-832
TEL : 82-70-8231 6021/6022. Please indicate the order no on a parcel for our reference and also let us know a registered mail no once you send back the goods to us. We will send a new one to you soon once we receive a returned goods from you. Also, we will refund the postage to your account through Qoo10 separately.

8479255 heat up ian******* 2013-05-29 Answered
  Hey just want to check why is it i use the samsung s4 orginal cable to charge my hp with the power bank 5000n its get heat up?
 

[Re] heat up
1.Please let u know either cart or order no for our reference by return.
2.Do you have the same problem when you charge your phone with the supplied USB charge cable?

8448476 Refund sum******* 2013-05-28 Answered
  Hi,

Please note that I've sent out the item yesterday. RC616341410SG. Attached the receipt of S$10.25. Kindly arrange the fully refund ASAP. Thanks.

From: Kelly Liong
 

[Re] Refund
Noted tracking no. Thanks.

8392647 Refund sum******* 2013-05-25 Answered
  Order Date : May 19, 2013
Order No. : 33396359

Hi, i m v disapoonted to bought this portable charges. i have charge it many hours but its cant store it at powerbank. Now it's turn to totally not functioning. Please advise for the procedures of refund.
 

[Re] Refund
Please send back the goods to the following address by Singpost registered mail.
GTREND LTD. 364-6 DANGJEONG-DONG, GUNPO CITY, KYONGGI-DO, KOREA ZIP : 435-832
TEL : 82-70-8231 6021/6022. Please indicate the order no on a parcel for our reference and also let us know a registered mail no once you send back the goods to us. We will ask Qoo10 to cancel and refund the order once we receive a returned goods from you. Also, we will refund the postage to your account through Qoo10 separately.

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