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[Etude House]Etude House Drawing Eye Brow Pencil/stiyling eye liner/Drawing shows brush liner/Drawing show cream

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Seller Information Follow Shop
BABY FACE 801 items Qplay

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Seller Satisfaction
  • Item Assortment
    100%
  • Price
    100%
  • Delivery
    100%
  • Q&A Service
    100%

Notice

Subject From Date
Telephone number, home address Seller 2013-02-14
Manufacturer/Place of origin korea Condition New Product
Material
Payment Method Credit Card (Visa, Master Card), Cash (to Qoo10(DBS, SCB)), PayPal, Q·account Money(S$)
After sales service Please contact seller or manufacturer service center.
Pay on delivery Available

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Customer Satisfaction
This chart shows buyer's satisfaction level.
  • Product
     
  • Price
     
  • Delivery
     
  • Service
     
Premium Review(163)
Customer Review (1,071)
You can write a customer review upon confirmation of item receipt.
No. Item Review Member Date Rating
6564671 Fastest delivery among my purchases. Ordered on su hea******* 2013-06-19 Highly Recommend
6545971 Love the product. Gna buy it again nur******* 2013-06-17 Highly Recommend
6543052 Delivery was fast, about a week. lyn******* 2013-06-16 Highly Recommend
6542169 Fast delivery, item received in good condition. suy******* 2013-06-16 Highly Recommend
6532484 My 3rd purchase with seller. Items packed neatly. mis******* 2013-06-15 Highly Recommend
6530711 Fast delivery.......... shu******* 2013-06-14 Highly Recommend
6521279 Received promptly and in good condition ore******* 2013-06-14 Highly Recommend
6516852 item received in good condition, fast delivery hui******* 2013-06-13 Highly Recommend
6486791 Fast delivery and in good condition! mii******* 2013-06-11 Highly Recommend
6486032 Item was nicely packaged and samples were given! csh******* 2013-06-10 Highly Recommend

Seller Information

BABY FACE

  • Phone number : +82-031-971-1590
  • Email : tamarisk73@nate.com
  • Address : Haengsin-dong, Deokyang-gu, Goyang-si, Gyeonggi-do 766-2 Haengsinpuraza 611ho
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.
Item Q&A(189)
No. Question & Answer Member Date Status
NOTICE Telephone number, home address Seller
8687534 Help jan******* 2013-06-11 Processing
8540128 Status of Delivery hui******* 2013-06-02 Answered
  Hi. I wish to know what's the delivery status of my item. Please let me know when I can receive them. Thanks!
Date of purchase: May 19, 2013
Order num: 33403049
 

[Re] Status of Delivery
From South Korea and the regular mail takes 2-3 weeks. Please wait until next week.

8511308 Re: Wrong item received fan******* 2013-05-31 Answered
  Hi seller I have send you a msg along with the pictures. Please check.
 

[Re] Re: Wrong item received
Refunds

8503098 Wrong item received. fan******* 2013-05-30 Answered
  Hi seller. I had ordered a proof10 liner in black but you had sent me a proof10 auto pencil. Please send me my correct item. Thanks
 

[Re] Wrong item received.
Please send photos. I will read.


CHECK

8495745 Yet to receive items dun******* 2013-05-30 Answered
  Hi seller,

cart number: 82135433
I was told that I will only be given a partial refund. Why? I receive NONE of my items and you have told me for several times to wait longer, then telling me my item was sent back to Korea. So where is it?

Have never face such issues before. I have went down to the Post Office to check and I dont have any mails undelivered. So where are my items? I have wrote in several inquiries since 3 months ago.
 

[Re] Yet to receive items
*Important Shipping Notice*



Customers are encouraged to choose ‘KOREA REGISTERED AIRMAIL’ on your orders.



Please kindly take note that Normal Airmail has a parcel lost rate of 2%.



WE WILL NOT BE RESPONSIBLE for any lost mails if you choose to use ‘KOREA NORMAL AIRMAIL(Non-registerd mail)’



Thank you very much


CK

8456424 Yet to receive items dun******* 2013-05-28 Processing
8179641 Yet to receive items dun******* 2013-05-14 Unanswered
8111985 Yet to receive items dun******* 2013-05-11 Processing

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