Groupcery Heinz : Baby Drink Teething Rusk Food Biscuit Cereal Gel Pasta

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Item Description First in Qoo10! Heinz : Baby Drink Teething Rusk Food Biscuit Cereal Gel Pasta
Pay on delivery Available

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Premium Review(14)
Customer Review (226)
You can write a customer review upon confirmation of item receipt.
No. Item Review Member Date Rating
5599102 Delivery was delayed but overall experience was ok viv******* 2013-02-28 Recommend
4055872 Delivery is amazingly fast. Ordered at midnight an lef******* 2012-09-28 Recommend
4015346 the item was delivered promptly. company sent sms gib******* 2012-09-24 Neutral
4015293 the item was delivered promptly. company sent sms gib******* 2012-09-24 Neutral
4015285 the item was delivered promptly. company sent sms gib******* 2012-09-24 Neutral
4015277 the item was delivered promptly. company sent sms gib******* 2012-09-24 Neutral
4015061 the item was near expiry date. do not recommend at gib******* 2012-09-24 Neutral
4015040 the item was delivered promptly. company sent sms gib******* 2012-09-24 Neutral
4014988 the item was delivered promptly. gib******* 2012-09-24 Neutral
4014980 the item was delivered promptly. gib******* 2012-09-24 Neutral

Seller Information

Groupcery.com.sg

  • Email : contact@groupcery.com.sg
  • Address :
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.
Item Q&A(31)
No. Question & Answer Member Date Status
7822189 Heinz baby spaghetti viv******* 2013-04-26 Unanswered
5101371 Self collection available? yia******* 2012-11-07 Answered
  Hi I remembered you delivered from Tampines the last time. Is it ok for me to self-collect as I'm staying nearby?
 

[Re] Self collection available?
Hi Lim,

Thank you for shopping with Groupcery.com.sg

Yes, you can come down to our shop to collect, our operating hour is Mon to Sat 9:00 to 2:30 and we are located in Blk 477 Tampines st 43.

Thanks and regards,
Rachel

 

[Re] Self collection available?
Hi Rachel

If I self-collect, the shipping charge of $5.30 will be refunded to me?

 

[Re] Self collection available?
Hi Lim,

The Qoo10 system charge the shipping cost automatically and we are unable to refund via Qoo10.

How about you come to the shop and have a look first? You may find other interesting items.

If you have concern, please feel free to contact us at contact@groupcery.com.sg

Thanks and regards,
Rachel

4038832 Heinz cereal bar mer******* 2012-08-31 Answered
  Hi, do u still carry Heinz cereal bars in the orange packaging as shown in your item info pictures? My daughter has been eating them but for the past 1 month I realized that they have changed to the new packaging which is white box. May I know the expiry date for your Heinz cereal bars? All 3 flavours. Thanks!
 

[Re] Heinz cereal bar
Hi Michelle,

Thank you for shopping with Groupcery.com.sg

We currently have 5~6boxed for each flavour and expiry date of current stock is between Nov 2012 to Dec 2012.

If you have concern, please feel free to contact us at contact@groupcery.com.sg

Thanks and regards,
Rachel

2944181 Receipt#78930383 lie******* 2012-05-04 Answered
  I would like to know the status of my order, i hv not received till nw.

Kindly advise.
 

[Re] Receipt#78930383
Hi Tina

I regret to inform you that your stock had been lost during the delivery process, which is why we cant retreive the tracking number. Pls proceed to cancel the order and get your refund.
Do visit us at www.groupcery.com.sg where we have more products and more control over the delivery.


Rgds
Alex
98009278
Groupcery

2907975 Have not receive the items after 10 days pyc******* 2012-04-30 Answered
  It has been 10 days and I have yet to receive the items. Pls advice.
 

[Re] Have not receive the items after 10 days
Hi Jasmine

We sincerely apologise for the delay and we are surprised by the seriousness of the delay since your order is on the 20th Apr,and we are equally frsutrated with this particular delivery company, I will personally check on them and ensure your order is delivered.

We appreciate your understanding on this. Thank you very much.

Rgds
Alex
98009278
contact@groupcery.com.sg
www.groupcery.com.sg

 

[Re] Have not receive the items after 10 days
Finally received them yesterday. Thanks!

 

[Re] Have not receive the items after 10 days
Hi Jasmine

It is really great to hear that you have 'finally' receive the product. Do visit us at www.groupcery.com.sg for future order where we have better control over the delivery.

Rgds
Alex
Groupcery

2907652 Order Summary (Date : Apr 20, 2012 / Cart no. : 78930493) tan******* 2012-04-30 Answered
  Dear seller, i have yet to receive my stuffs..
how long do i have to wait?

thks!
 

[Re] Order Summary (Date : Apr 20, 2012 / Cart no. : 78930493)
Hi Karen

We sincerely apologise for the delay and we are surprised by the seriousness of the delay since your order is on the 20th Apr,and we are equally frsutrated with this particular delivery company, I will personally check on them and ensure your order is delivered.

We appreciate your understanding on this. Thank you very much.

Rgds
Alex
98009278
contact@groupcery.com.sg
www.groupcery.com.sg

2905704 orde number 25354788 All******* 2012-04-30 Answered
  I ordered 4 bottles of heinz strawberry and rice yoghurt dessert which sere the bigger bottles but was sent 4 bottles of strawberry yoghurt dessert which were only 110g each.Pls revert back on the wrong order sent before i write my review. Thank you for your attention.
 

[Re] orde number 25354788
Hi,

Thank you for order from Groupcery.com.sg

Apologies for the unclear information and thank you for the feedback. As Heinz supplier informed us 170g was out of stock, we upload 110g instead and revise the price to match 110g.

Sorry for the confusion, we have removed the information for 170g as it may cause misunderstanding.

If you have concern, please feel free to contact me at contact@groupcery.com.sg

Thansk and regards,
Rachel

2902200 25362132 hua******* 2012-04-30 Answered
  I hv not rcd my order. Pls advice
 

[Re] 25362132
Hi Ms Pang

We sincerely apologise for the delay and we are surprised by the seriousness of the delay since your order is on the 20th Apr,and we are equally frsutrated with this particular delivery company, I will personally check on them and ensure your order is delivered.

We appreciate your understanding on this. Thank you very much.

Rgds
Alex
98009278
contact@groupcery.com.sg
www.groupcery.com.sg