| 8199888 |
Samsung Galaxy Note GT-N7000 |
pat******* |
2013-05-15 |
Answered |
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Hello, I want to know if you sell the genuine Samsung Galaxy Note GT-N7000 battery that is "Made in Japan, Finished in Korea." And if you do, how much is the battery and how can I order from you that state "Made in Japan..."
Thank you |
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[Re] Samsung Galaxy Note GT-N7000
We are an authorized seller of Samsung mobile accessory products in Korea. Our goods are genuine.
"CELL-Made in Japan, assembled in Korea" is printed on the battery. You can purchase it from our shop item code 405352276
(http://list.qoo10.sg/g/405352276).
Thanks. |
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| 8107056 |
delivery time. |
nss******* |
2013-05-10 |
Answered |
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Will it be delivery by next week? Because I need it the week after next for my oversea trip. |
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[Re] delivery time.
We think that you can receive the goods around May 15-18th. Thanks. |
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| 8106452 |
Is this original? |
she******* |
2013-05-10 |
Answered |
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Is this original? I see from the review by 2013-04-28 bli******* that it is slightly thicker than original? |
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[Re] Is this original?
Yes. We are an authorized seller of Samsung mobile accessory products in Korea. If you don't trust our saying, you don't need to buy the goods from our shop. Thanks. |
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| 8091953 |
Tracking no |
nss******* |
2013-05-09 |
Answered |
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Hi.there is still no tracking no. Given by Eurasia. Pla advise. |
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[Re] Tracking no
We need to trace a parcel with Euraisa now. By the way, we will ship the goods to you today. You can get tracking no tomorrow afternoon. We are sorry for the delayed shipment but we beg your kind understanding though. Have a good day! |
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| 8056015 |
my order 32946832 |
nss******* |
2013-05-08 |
Answered |
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hi.my s4 batt still not delivered to me.can kindly help me check? |
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[Re] my order 32946832
There is no pending order for S4 battery. The tracking status is posted by Eurasia after they receive the goods from us. You can get tracking no either this afternoon or tomorrow. Thanks. |
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| 6842957 |
Shipping Fees |
che******* |
2013-02-17 |
Answered |
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Hi, I'm going to order both S3 & S2 battery each, but the shipping fees are charged twice. Is it possible to group both into a shipment instead? |
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[Re] Shipping Fees
The combined shipping is no more available. Please understand that the freight charge depends on the weight and we sell our goods at the rock bottom price now. So, you need to pay the shipping cost per model. Thanks! |
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| 3935101 |
S3 Battery |
joh******* |
2012-08-22 |
Answered |
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Hi, are there is warranty for the S3 battery? If there is any, where can i claim the warranty? Mail back to Korea or Singapore? |
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[Re] S3 Battery
The full warranty period is within 7 days after the delivery date. We bear all expenses on our account during the full warranty period. If the full warranty period is over but within one month after the delivery date, you need to bear the postage from Singapore to Korea on your account. Then, we will bear the freight from Korea to Singapore on our account and send a new one to you. If it has passed more than one month but within one year after a delivery date, you should bear two way shipping cost on your account. So to speak, you should bear the postage from Singapore to Korea on your account and also you have to pay the return cost, S$5.50 to us separately.
By the way, you need to send back the goods to Korea when you require a replacement goods from us.
Thanks! |
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| 3838554 |
Shipped to wrong address!!! |
kel******* |
2012-08-12 |
Answered |
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i already put a note there and stated the correct address to send the item.. because the system cannot allow me to key in the address in Malaysia. therefore i put a note and also send a message to you to inform with the current address.. and just now i check the shipping info from Eurasia. it show the item shipped to singapore.. my address is in Malaysia! please expedite to send the item to the correct address immediate!!
"please deliver the item to the address below(Malaysia):
12-10 Villamas Apartment, Jalan Pipit, Bandar Punchong Jaya, 47100 Puchong, Selangor, Malaysia."
this is the note i put for you while purchase the item.. take note!! |
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[Re] Shipped to wrong address!!!
According to current delivery system of Eurasia, your goods can't be delivered to Malaysia although you left a memo on your order.
So to speak, the goods should be delivered to the address of your ID on Qoo10 ID. If you want us to send the goods to Malaysia, the address of your ID on Qoo10 should be Malaysia instead of Singapore.
Is there any possibilty that someone in Singapore receive the goods for you? Otherwise, the goods should be sent back to Korea again.
For your information, the tracking no of your goods is KRSG621409. The telephone no of Eurasia Singapore is 6513 1192/6434 8400. The e-mail address is sgcs@u-rasia.com
Looking forward to hearing from you soon. |
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[Re] Shipped to wrong address!!!
i didn't put the address as Malaysia address because the system not allow me to do so. that's why i only put a note to you and keep reminding to send the address as in the note.. this is becos the address only can put singapore's address..
The address is valid in singapore but i do not know who is staying there now. that's my old address while i was still staying there. so, i got no way to check on that.
what if the person who stay there accept the parcel? then the parcel should not return to Eurasia right?!
i only can say this is your mistake as i keep reminding you regarding the address that should follow on the note one.. and u also did reply that u take note on that.. so at this situation, i just want to get my item and send it to the correct address only. just do your best to expedite. thx |
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[Re] Shipped to wrong address!!!
Please do not say to us that it's our mistake. If the address of your ID of Qoo10 was Malaysia, nothing wrong had happened like this.
It's a problem of both computer system and delivery system of Eurasia.
We will ask Eurasia to help us in this issue again and we will come back to you with our further requirement later. |
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