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THE DIARY COVER DID NOT FIT INTO MY SII PHONE NICELY. THE GRIP IS NOT STRONG ENOUGH TO HOLD THE PHONE.IT SLIP OFF EASILY. THE PAD LOCATED IN BETWEEN THE GRIP IS A BIT TEAR. THE COVER HOLE NEAR THE PHONE CAMERA IS TOO BIG ALSO. IS THERE ANYWAY YOU CAN REPLACE ANOTHER ONE FOR ME TO COVER ALL THE ABOVE MENTIONED DEFAULT. |
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[Re] DEFAULT ITEM
hi, First, Very Sorry for this. Well noted your problem and we're also a little bit embarrassed because you're the first customer to appeal this kind of claim. would you prefer a ReFund ? I will look forward to hearing from you. Thank you. Have a nice day! |
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[Re] DEFAULT ITEM
actually i am not asking for refund. i would like to do a 1 to 1 exchange instead. i just browse through your new products. can i change it to ruby cat diary case in black and i will top up the balance. if cannot then i just exchange back to the one that i bought from you |
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[Re] DEFAULT ITEM
hi, i'm very sorry for being late response and this inconvenience. I will give you an option Of my product. Thank you again. Have a nice day! |
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[Re] DEFAULT ITEM
what do you mean? |