| 7178263 |
Memory card warranty |
sni******* |
2013-03-13 |
Answered |
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Dear Seller, I bought the SD card last year June, now it is spoilt that my handphone and sd card adapter both cannot detect the SD card. Can i check how do i send it for repair?
Regards |
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[Re] Memory card warranty
Dear customer, If your microsd card could not connected with your mobile, please send us your microsd card. ( Add: 2F Yongsan KT Blgd., 44-3, Hangangno 2-ga, Yongsan-gu, Seoul, Korea ) But as we has been inform that the delivery fee for repair will be charged. Please understand this. Thanks! |
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[Re] Memory card warranty
Thanks for the reply.
For the delivery fee for repair, i suppose you are talking about the fee of me sending the microsd card to your stated address. Correct me i am wrong. What about the delivery fee of sending back the microsd card? |
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[Re] Memory card warranty
Dear customer, First of all, sorry for late reply. Correct that the delibery fee for sending the microsdhc to us had to paid, than we test and send to you the new one. And the delivery fee for sending back to you will pay by us. If you have any question, please e-mail to us. (E-mail: memoryking@hm-tech.co.kr, This is the fastest way to get an answer ^^
Thanks! |
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| 5578681 |
Replacement |
bob******* |
2012-12-06 |
Answered |
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Hi,
I will wait for your replacement.
Thanks! |
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[Re] Replacement
Dear Customer,
OK. We will send you upon receiving!
Thanks! |
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| 5551461 |
Refund / Replacement |
bob******* |
2012-12-05 |
Answered |
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Hi,
Eurasia has agreed to the refund /compensation. I would appreciate greatly if you could send me a replacement if possible. This is the 3rd time i am purchasing from you.
Dear Dear bob soh
I heard from seller that Unfortunately your item was sold out. So.. I will proceed with your refund. I’m truly sorry for this issue.
Thanks Ellen Kim
From: Bob Soh Swee Sze [mailto:BobSohSS@goldbell.com.sg] Sent: Monday, November 26, 2012 7:23 PM To: ??? Cc: kr_cs@u-rasia.com Subject: RE: [Please check] About your Qoo10 item
Hi I would like to have a replacement. Samsung] MicroSDHC 32G/T-flash/Mobile memory/Class10/32GB/★5 Years limited warranty★ Samsung MirocSDHC 32Gb Class10
S$34.90 + Shipping $5.50 = $40.40 Price is in Singapore dollar. |
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[Re] Refund / Replacement
Dear Customer,
We searched any pcs left for your replacement, and we can get 1pc, but it will come next Monday, so if you can wait, we will send you on next week. If you can't wait, please let us know, so that we can refund to you.
Thanks! |
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[Re] Refund / Replacement
Hi,
I will wait for your replacemnt.
Thanks |
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[Re] Refund / Replacement
Dear Customer,
OK. We will send you upon receiving!
Thanks! |
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[Re] Refund / Replacement
Thank you very much! |
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[Re] Refund / Replacement
Dear Customer,
We sent 1pc of the Samsung Microsdhc 32GB today. We hope you can get it properly ^^
Thanks! |
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[Re] Refund / Replacement
Hi, I have received the replacement yesterday.
Thanks! |
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[Re] Refund / Replacement
Dear Customer, Thanks for contacting HMT Co., Ltd.
We really happy to hear that! ^^ We hope you have great memories with the Samsung Memory!
Thanks! |
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| 5390151 |
item not received |
bob******* |
2012-11-25 |
Answered |
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Hi please check. Eurasia has not yet update me the investigation. Tracking no. KRSG793070 |
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[Re] item not received
Dear Customer,
First of all, we're sorry for the inconvenience.
We already e-mailed to Eurasia and wait for reply. We will contact with Eurasia again and if we get any information, we will contact as soon as possible.
Thanks! Dear Customer, First of all, we're sorry for the inconvenience.
The Eurasia Express as delivery company lost your parcel. And they told us that they will contact you directly and explain for refund. If you have any problem or want to tell anything please let us know.
Thanks! |
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| 5261656 |
MicroSD Card not working. |
dan******* |
2012-11-17 |
Answered |
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Hi, I've received a MicroSD Card that doesn't response to any device I have. And i tried it on many devices. I think you have sent me a faulty item. How do i exchange? |
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[Re] MicroSD Card not working.
Dear Customer, First of all, we're sorry for the inconvenience.
Please, tell us the order no. and cart no. as well. We can't get any order information.
Thanks! |
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[Re] MicroSD Card not working.
My Cart number is 80125083 Order number is 27698712 |
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[Re] MicroSD Card not working.
Dear Customer, First of all, we're sorry for the inconvenience and late reply.
If your Samsung MicroSDHC 32GB does not work, please contact or visit the Samsung service center. If you still have any problems after that, please let us know.
Thanks! |
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| 5234042 |
Item not rceived |
bob******* |
2012-11-15 |
Answered |
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Hi, I have yet to receive my item but the status and tracking has been changed to DELIVERED.
Please help. |
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[Re] Item not rceived
Dear Customer, First of all, we're sorry for the inconvenience.
We will contact Eurasia as delivery company, and if you want to know more delivery information, here's Eurasia contract (Tel: 6434-8400, E-mail: sg_cs@u-rasia.com). If we get any message from Eurasia, we will contact you.
Thanks! |
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[Re] Item not rceived
Hi, Eurasia has not update me on the investigation of my delivered item. Tracking no. KRSG793070
Please assist. |
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[Re] Item not rceived
Dear Customer, First of all, we're sorry for the inconvenience.
We contacted Eurasia again and they replyed that they will contact with as soon, and if they check any problem, they promised contacting us again.
Thanks! |
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| 5153769 |
Warranty Registration |
car******* |
2012-11-10 |
Answered |
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I received the product but I couldn't figure out where and how to register for warranty? |
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[Re] Warranty Registration
Dear Customer, Thanks for contacting HMT Co., Ltd.
If you have any product's problem during warranty time, first, please contact us. And we will help you ^^
Thanks! |
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| 4998718 |
Compatibility |
jos******* |
2012-11-01 |
Answered |
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Hi can the sd card use with macbook pro? |
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[Re] Compatibility
Dear Customer, Thanks for contacting HMT Co., Ltd.
We search that the Macbook pro is suitable for the SDXC card. You can use the Samsung Microsdhc with the USB Microsdhc Reader ^^
Thanks! |
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