| NOTICE |
About Blueskies Shop [Singapore-Based and Owned Shop] |
Seller |
|
See all notices |
|
Blueskies Shop (also known as Global Blueskies) is a wholly Singaporean-owned Company.
Our goal is quite simple: to always put the customer first. This is the foundation upon which we have built this company, and the way we are committed to doing business. We are committed to upholding the highest standards in our range of products and services . We are accessible to resolve any issues that may hinder our commitment of furthering a relationship with you.
We welcome any feedback (or constructive criticism) you may provide, and promise to always consider them when implementing changes to benefit you. Just contact us at blueskiesshopsgp@gmail.com
Please enjoy your visit, and we always look forward to better serving you! Thank You! |
| NOTICE |
Please read before you buy - Returns / Non-Refunds |
Seller |
|
See all notices |
|
Customer Satisfaction is our number one priority. We thoroughly examine every product for any defect or damage before we ship out to our customers. However, in the event that the product(s) are found defective or damaged due to handling by mailing companies, we will gladly exchange for you. Please contact us at via e-mail at blueskiesshopsgp@gmail.com with your full name, cart number/order number and mailing address.
Purchases are NON-Refundable.
We DO NOT accept exchange for products which are damaged due to careless use of our products.
All exchange [1 to 1 exchange] will be exchange to the same design (model) that you ordered initially. Unless the item is out of stock, we can arrange an exchange of another in-stock design (model) of the same or lesser value.
All refund will be issued AFTER Blueskies Shop have received and examined the returned item. Once we have approved the refund request, Qoo10 (who handles all payment and refund) will procee |
| NOTICE |
Delivery of All Purchases |
Seller |
|
See all notices |
|
Dear all buyers,
We are pleased to advice you that all orders [except pre-orders items ] placed between Monday and Thursday (before 10.30pm) will be mailed out from our store within 2 business days through singpost normal mail. Do take note that Sat and Sun are non-business days.
Do take note while we mailed out your purchases within 2 working days from our store, we are unable to control the shipment processing by Singpost.
According to Singpost website http://www.singpost.com/send-documentparcel.html,
all small packets mailing will usually take 3 to 5 working days to reach your mailbox.
In some circumstances, we do hear from customers who received the item earlier or later than the days specified in Singpost website.
Best regards,
Blueskies Shop |
| 8320513 |
Wrong Qty Ordered |
din******* |
2013-05-20 |
Answered |
| |
Hi,
I had ordered 2 of the screen cleaner, but inside there is only one. Can you please help me check my order again? Order no. 33266362. |
| |
[Re] Wrong Qty Ordered
Already answered inquiry. If you have another any question, please contact to us. |
|
| 8235818 |
ordered wrongly n delivered |
val******* |
2013-05-17 |
Answered |
| |
Hi, I just found out I order one of it wrongly and it have been delivered to me so what do i do? |
| |
[Re] ordered wrongly n delivered
dear customer, can you contact us separately at blueskiesshopsgp@gmail.com with your full name and order number? thank you |
| |
[Re] ordered wrongly n delivered
I have already emailed you, do reply asap. |
| |
[Re] ordered wrongly n delivered
Already answered inquiry. If you have another any question, please contact to us. |
|
| 7639939 |
Delivery Fee |
joy******* |
2013-04-14 |
Answered |
| |
Hi, if I would like to buy 2 casings.
Is the delivery cost, $2 instead of $1 for normal mail? While the registered mail, is it $5.90 instead of $2.95?
Thank you.
Regards
Joyce |
| |
[Re] Delivery Fee
Dear Joyce, thank you for your query. The shipping fee is added based on qty. warm regards - bLueskies Shop |
|
| 7521932 |
Shipping inquiry |
reb******* |
2013-04-06 |
Answered |
| |
Hi! I ordered the PHONE TYPE:IPHONE 4/4S / DESIGN TYPE:BC6 and BL1 Base Color:Black and was told that it was shipped out on 1st April but I have not received yet. May I know the status of my order? |
| |
[Re] Shipping inquiry
Dear customer, based on Singpost Official Advisory - all non-letters [eg parcels] will take 3 to 5 business days [exclude weekends and public holidays]. Do keep a look out in your mailbox next week as it should be reaching you soon. thank you |
|
| 7510489 |
Change of item |
hol******* |
2013-04-05 |
Answered |
| |
Hi, i would like to change BS7 to BS5 with white base color.
So my order will be BS1 (black base color) and BS5 (white base color). Kindly confirm revised order. |
| |
[Re] Change of item
Dear customer, thank you - we have taken note of your change request. |
|
| 7448787 |
Did not receive item |
mic******* |
2013-04-01 |
Processing |
| |
My items were supposed to be shipped on 11th March, but I have yet to receive it as of today (1st April). Can you check again on your side?
Order numbers: 31778116 and 31777947 |
| |
[Re] Did not receive item
Dear customer, can you contact us separately at blueskiesshopsgp@gmail.com with your full name, order numbers and your full mailing address so that we can verify our shipping records for you. thank you |
|
| 7420483 |
material |
car******* |
2013-03-29 |
Answered |
| |
hi, i would like to find out what is the material of the printing at the back of the case. if the case accidentally touches water, will it crumple up or get damaged? thanks |
| |
[Re] material
Dear customer, the material of the design area is aluminium. This type of material is high quality and waterproof and has great color vibrancy. |
|
| 7127188 |
Sticker peeled off at one corner |
tii******* |
2013-03-09 |
Answered |
| |
Hi, I received my order today and I noticed that there is a peel off at one corner and its very obvious. |
| |
[Re] Sticker peeled off at one corner
Dear customer, can you contact us at blueskiesshopsgp@gmail.com separately with your full name, cart number/ order number and we will follow up closely with you. Thank you |
|
