| 6931414 |
RE: Item not received. |
jas******* |
2013-02-23 |
Answered |
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Dear Seller,
I have not receive my items. Mr order no. is 20334624. Do note that for shipping options, I have opted for EMS(CN) and not DPEX. I am willing to overlook that if you are able to advise me on the status of the delivery of the item I've bought. Thank you. |
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[Re] RE: Item not received.
Dear customer, thank you for your purchase, we are into logistics consulting, we sent the goods, are they there is a problem, I'm very sorry
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| 6739507 |
Wrong item |
man******* |
2013-02-06 |
Answered |
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hi, i still havent got my refund of dc06 rather than dc01. my order number is 26704202 |
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[Re] Wrong item
Dear customer: your goods have sign in, we don't know what you mean, why a refund?
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| 5943997 |
Item not received yet. |
gho******* |
2012-12-31 |
Answered |
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i have not received my item since august.checking the track and trace record provided,you have send my item to another address.Actions
Toll Global Express Singapore Call Centre 3 (tgxsg.cc3@tollgroup.com)Add to contacts 11: 59 AM Photos
To: ghostgoh00
Dear Mr Jeff Goh,
Shipment was delivered to this address
#14-86 298C COMPASSVALE STREET SINGAPORE
Norhayati Jaffar
Call Centre Agent
Toll Global Express Division
1 Changi South Street 1
Singapore 486797
T +65 6781 8888
F +65 6543 0110
tgxsg.cc3@tollgroup.com
www.tollglobalexpress.com
Pls solve the mistake or refund . |
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[Re] Item not received yet.
Dear friends: thank you for your purchase, we inquires the goods in August 13, have been Delivered
Best regards!
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| 5143688 |
W02 & W03 |
aea******* |
2012-11-09 |
Answered |
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Please provide me with the measurements and material for both models.
Thanks! |
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[Re] W02 & W03
W02
尺寸 肩宽 胸围 衣长 袖长
M 42cm 102cm 72cm 61cm
L 43m 105cm 73cm 62cm
XL 45cm 112cm 74cm 64cm
XXL 47cm 115cm 75cm 67cm
XXXL 51cm 118cm 75.5cm 67cm
My dear friend: thank you for your letter, please see annex W03, we will through the DPEX, shipment, will be in 3 to 7 days after receipt of the goods. Best regards!
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| 5085529 |
Unreceived order |
leo******* |
2012-11-06 |
Answered |
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hi i have made an order on the 28th Oct . Apparently i have checked the Dpex through the track and trace and it was received by an unknown party MAI BOON CHANH? could u double check with the delivery ? This is the order no. 20240017, and track no. 555112226992.
Thanks |
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[Re] Unreceived order
My dear friend: thank you for your purchase, we promptly send the goods, this is DPEX logistics information, please give more time waiting, the goods are now in transit, Best regards!
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| 4977787 |
DC01 |
lis******* |
2012-10-31 |
Answered |
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Hi,
What is the measurement for DC01 size M, L and XL?
Also, what is the material type for DC01?
Thanks... |
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[Re] DC01
DC01 Woollen polyester cloth
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| 4966941 |
Size |
lis******* |
2012-10-30 |
Answered |
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If shoulder width is 49 cm, chest is 105cm and waist is 96 cm, what size should I get? Take into consideration 2 or 3 inner layers. Thanks. |
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[Re] Size
Dear friend: according to your height, weight, can provide more suitable size. According to your data is fit for you to XXL. We will through the DPEX, shipment, will be in 3 to 7 days after receipt of the goods. Best Regards!
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| 4954788 |
my order |
xxu******* |
2012-10-29 |
Answered |
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hi, my order has been mailed out few days ago. but still no tracking information available on DPEX. please help and update me. thanks |
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[Re] my order
Date Time Location/Supplied via Activity
29 Oct 12 22:47 Guangzhou (guangdong) - CHINA Collection
29 Oct 12 04:27 Guangzhou (guangdong) - CHINA Arrived Hub
Dear friends: the goods had been transmitted in time, and is due to DPEX logistics slowly. Now normal. In the three days of receipt of the goods, please give more time waiting. Thanks and greetings!
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