| 8290863 |
Shipping Rate |
lmt******* |
2013-05-19 |
Answered |
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Just to check, you increase the shipping rate? In the past when i buy from you, the shipping rate is by range (e.g. 1-3 = $4.80, 4-6 = $9.60). How can the shipping now is by pcs? Is too much. |
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[Re] Shipping Rate
You need to pay the freight according to the current shipping rate on the site. Thanks. |
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| 6863062 |
how many storage bag is there in a packet? |
kai******* |
2013-02-19 |
Answered |
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how many storage bag is there in a packet? |
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[Re] how many storage bag is there in a packet?
1 pc only. Thanks! |
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| 6775753 |
Combine shipment |
ivy******* |
2013-02-11 |
Answered |
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Can I combine the shipment of pump and storage bag? |
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[Re] Combine shipment
Yes. Thanks! |
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| 5873591 |
5616417 Unable to start up |
ste******* |
2012-12-26 |
Answered |
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I bought bag online as instructed and mailed out device 24th Dec 2012. Tracing tracking number is RC 611894972SG
30308981 Space saving storage vacuum bag vacuum sealed storage bag space bag S$3.50156519
5616417 Unable to start up ste******* 2012-12-09 Answered
Hi, I bought this device in May, received in early June this year, however after a few use, it cannot start up. I had fully charged the device but only the power button light up in red and nothing else, no image no screen display no sound. Pressed every button but no responds and unable to switch off/re-start except by remove battary and re-insert. Still unable to boot up. Any way to reset it, coz I tried also connect to PC but no reponse or detection. The last recording was in November and it went dead half-way suddenly. My order number was 25869211. |
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[Re] 5616417 Unable to start up
Noted tracking no with thanks. |
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| 5150925 |
Manual pump |
wei******* |
2012-11-10 |
Answered |
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Hi, i just received my pump and bag today. But my pump isn't working. It suck out the air but at the same time pump it back in. Will you be able to replace me a new pump?
I don't mind buying another 2 plastic bag from you but provided you could replace me the pump. |
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[Re] Manual pump
The minimum freight charge to Singapore is S$5.00 and it's a real burden to us frankly. If you place a new order of another 2 bags, we will send 1 pc of manual pump to you additionally together with a new order. In the meantime, please place an order after 4:00 PM and let us know the order no immediately once you place a new order. If you don't advise us of the order no by a message in advance, we are afraid that our staff may miss it. Please understand that we are unable to check a memo on the order sheet one by one. Looking forward to hearing from you soon.
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[Re] Manual pump
Place order only after 4? |
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[Re] Manual pump
You can place an order now but you have to advise us of the order no immediately. If you place an order during Monday-Friday, please place an order after 4:00 PM. Looking forward to hearing from you soon.
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| 4644072 |
Red Rubber Seal |
mui******* |
2012-10-08 |
Answered |
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I can't put back the rubber seal after vucuum, please advise. |
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[Re] Red Rubber Seal
We don't understand your saying clearly. Please be kind enough to advise us of your requirement for our clear understanding again. Thanks! |
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[Re] Red Rubber Seal
Hi Seller, I took out the red rubber seal and vacuum and after vacuuming I can't insert the red rubber seal back into the hole. Please advise. Thank you! |
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[Re] Red Rubber Seal
It seems that you did not handle the vacuum bag correctly. Please let us have a photo of the mentioned vacuum bag for our reference by e-mail. You can send an e-mail to saisonic@hanmail.net. We will reply to you later after we receive a photo from you by e-mail. Looking forward to hearing from you soon. |
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| 4306582 |
Defective Item |
igm******* |
2012-09-23 |
Answered |
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Hi there, I brought 3 bags this time but one of the bag was defective. The stopper was missing and air is sucked back into the bag immediately after vacuuming. Please see picture. The red flap inside the stopper is missing. |
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[Re] Defective Item
We are sorry for the trouble caused. You bought two models from us, ie, 2 pcs of C type and 1 pc of D type bag. Please let us know by return which model does not have a stopper. Looking forward to hearing from you soon. |
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| 4217108 |
Vacumm Bag order no. 27465153 |
eil******* |
2012-09-15 |
Answered |
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Please check my order 27465153 dated 19/8/12. Rececived 3 bags 60x80cm. It is suppose to come with a free manual pump. I did not receive any pump. |
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[Re] Vacumm Bag order no. 27465153
We don't supply a manual pump free of charge any more although you purchase 3 pcs of vacuum bag. Please refer to our website closely. Thanks! |
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