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[Estee Lauder_mini]★Estee Lauder Resilience Lift Firming/Sculpting Face and Neck Creme SPF 15(15mlx3

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cherry coco 513 items Qplay

Question

Seller Satisfaction
  • Item Assortment
    100%
  • Price
    80%
  • Delivery
    100%
  • Q&A Service
    100%

Manufacturer/Place of origin UK Condition New Product
Material
Payment Method Credit Card (Visa, Master Card), Cash (to Qoo10(DBS, SCB)), PayPal, Q·account Money(S$)
After sales service Please contact seller or manufacturer service center.
Pay on delivery Available
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Customer Satisfaction
This chart shows buyer's satisfaction level.
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Premium Review(3)
Customer Review (11)
You can write a customer review upon confirmation of item receipt.
No. Item Review Member Date Rating
5499773 Rec'd in good condition. Thks. chy******* 2013-02-14 Recommend
4682465 Great size for traveling & as little gift door gif keh******* 2012-11-26 Highly Recommend
4679248 Items received in good condition! Eev******* 2012-11-26 Highly Recommend
4676838 Thank you, received full order of cosmetics nicely fio******* 2012-11-26 Highly Recommend
3801659 Took a long time to receive the items. The bottles car******* 2012-09-02 Recommend
3791902 Cheap! Cheap! Cheap! Will buy again! isp******* 2012-09-01 Highly Recommend
3718990 Great product at attractive price! chu******* 2012-08-24 Highly Recommend
3492084 Cheaper than buying from retail. Small bottles ver shi******* 2012-07-30 Highly Recommend
3360505 Great product at attractive price chu******* 2012-07-14 Highly Recommend
3311282 within expectations.thanks sok******* 2012-07-08 Recommend

Seller Information

cherry coco

  • Phone number : +82-70-7618-0077
  • Email : info@assibeauty.com
  • Address : Maecheon-dong, Buk-gu, Daegu #685,3F
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.
Item Q&A(2)
No. Question & Answer Member Date Status
4105750 Issue with cream in one of the bottles car******* 2012-09-05 Answered
  Hi,

I have just received this delivery last weekend. Today when I opened the bottles, the cream in one of the bottles is already kind of
dry up with a layer of oil floating on the cream. The content inside is only half of the other 2 bottles. I have attached a picture for your reference. As you can see, the volume is the bottom bottle is only half of the one on top and the cream seems thicker. It seems that this bottle is too long and cream is not usable. Pls kindly send a replacement.

Thanks.
 

[Re] Issue with cream in one of the bottles
Your really sorry.
Portion of the refund will need to handle the product solidifies.
Please contact

 

[Re] Issue with cream in one of the bottles
Hello,

sorry. I do not understand what you mean. Is there is issues with the product, shouldn't I contact the seller?

Thanks to advise.

 

[Re] Issue with cream in one of the bottles
HelloYour
Sorry, we're having problems with the product.
Can handle product 1ea problems in partial refund?

 

[Re] Issue with cream in one of the bottles
Hi,

Thanks for your reply. So you will make a partial refund for 1 bottle back to me or I have to make submit for partial refund request?

Thanks to advise.

 

[Re] Issue with cream in one of the bottles
Q10 through, we will process your refund application.
Please leave your name and order number to process your refund.

 

[Re] Issue with cream in one of the bottles
Hi,

Thanks.

My name: Tay Yin Yin Caroline
Order No: 27354294
Email address: carotay@gmail.com

Pls let me know once refund has been done.

Thanks.

 

[Re] Issue with cream in one of the bottles
Q10 to request a refund.
As soon as possible we will refund amount S $ 7.3.
Has been processed, we will contact you.

 

[Re] Issue with cream in one of the bottles
Hi,

Thanks. I have contacted qoo10 for assistance.

Regards
Caroline

 

[Re] Issue with cream in one of the bottles
Hello
Refund processing is completed, we will contact you.

3653864 For combination skin? car******* 2012-07-24 Answered
  Hi,

I understand there is 2 types for this creme, normal / combination and dry. May I enquire for your stock, is it for normal / combination or dry skin?

Thanks to advise.
 

[Re] For combination skin?
for normal/combination skin

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