| NOTICE |
Notice For Fast Delivery |
Seller |
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See all notices |
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Dear cutomer
In order to let you get the goods in the fastest time,
when you make order please write your home phone, office phone, cellphone, all the phone NO.you have,
also you can write in the Customer memo.
because the delivery Company They just delivery the item for once,
And if delivery for the more times,You need to pay the extra shipping fee.
Please have good Good communication (write down the staff phone No.) with the shipping company staff for delivery time and address,
Thanks very much
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| NOTICE |
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Seller |
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See all notices |
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| 7963502 |
Faulty product |
fal******* |
2013-05-03 |
Answered |
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Hi please stop deleting my enquiry, I've sent you all the pictures required and you stopped replying my email. Please get me an exchange for the product. Reply to my email ASAP! |
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[Re] Faulty product
Dear we are so sorry for the inconvenience caused. For the person info incluede and it will not show on the page. would you mind after we check and reply you by tomorrow?
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| 7885013 |
Quality Check |
gar******* |
2013-04-29 |
Answered |
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Hi,
Please check the item is working and no faulty parts before delivery. I do not wish to send it back again.
Thanks |
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[Re] Quality Check
Dear ok,we will. |
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| 7760619 |
item not received! |
ser******* |
2013-04-22 |
Answered |
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Hi, I purchase the item on 15 Apr and I opt for the express delivery. and till now I haven't receive the item. please explain why you ship out the item only on 21 Apr? I thought you suppose to ship out the item 1 to 2 working days after payment? My order number is 32580523 |
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[Re] item not received!
Dear we ship out your item on 17 Apr. It will take about 7 working days for deliverd. Could you wait it more time? |
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| 7736152 |
Faulty product |
fal******* |
2013-04-20 |
Answered |
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Hi you sent me a faulty product which the cap for the battery can't even close. I would like to get a 1 to 1 exchange for the product. Please reply asap. Thanks |
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[Re] Faulty product
Dear Could you tell us your order and about the item would you help to take pics for the item and parcel(close to the address ,mark with QC)you receieved . we will check the problem,for that we can solve your problem quickly service@olasun.com thank you very much pls send with your order no and our shop ID to this email. |
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| 7731894 |
Delivery |
rai******* |
2013-04-20 |
Answered |
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So, how long does the delivery usually take? |
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[Re] Delivery
Dear The delivery usually take 7-10 working days. |
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| 7325159 |
First enquire deleted!!! |
sul******* |
2013-03-22 |
Answered |
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Hey, I am sending this enquire the 2nd time. I can't believe you delete my enquire! All I need to know is, do u have the spare button for the watch W7? |
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[Re] First enquire deleted!!!
Dear Sorry the camera button of the watch can't be replaced. |
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| 7182400 |
2nd time inquiry deleted. |
kas******* |
2013-03-13 |
Answered |
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Hi may i know is the item on shipment already? If yes, where is it? No tracking number & inquiry deleted 2nd time!! Please expedite!!! |
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[Re] 2nd time inquiry deleted.
Dear we checked your item status show Delayed Linehaul Departure And your tracking no. is 556060963776. And could you contact with Tel:+65 6214 8888/65 6781 8888 (Working time AM9:30-12:00 PM1:00-5:30 )? |
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| 7087621 |
Items not working |
zaa******* |
2013-03-06 |
Answered |
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Here the video footage taken using iphone to show that the computer cannot detect the watch dvr |
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[Re] Items not working
Dear Thanks for your order. About the item would you help to take a video for the item to shown the problem and pics for the parcel(close to the address ,mark with QC)you receieved to this email address we will check the problem for that we can solve your problem quickly thank you very much gvendor@hotmail.com |
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