[ShopOnlineLah.com]Konjac Sponge 100% Natural Fiber / Remove Blackheads / Face Sponge / Konjac Body Sponge / Konjac Puf

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Subject From Date
Customer Service Hotline: 6100 6835 . (Daily: 10am - 10pm) Seller 2013-02-04
Combine Shipping Seller 2013-01-11
Shipping Policy - Registered Mail Seller 2012-09-05
Manufacturer/Place of origin ShopOnlineLah.com / China Condition New Product
Material
Payment Method Credit Card (Visa, Master Card), Cash (to Qoo10(DBS, SCB)), PayPal, Q·account Money(S$)
After sales service Please contact seller or manufacturer service center.(sales@shoponlinelah.com)
Item Description 100% Natural Fiber Konjac Sponge Konjac Puff. Direct from Biotech factory. The factory is main raw material supplier for other Konjac Sponge in the market.
Pay on delivery Available

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Customer Satisfaction
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Premium Review(302)
Customer Review (1,870)
You can write a customer review upon confirmation of item receipt.
No. Item Review Member Date Rating
6320169 2nd time purchased. Can use without applying clean kop******* 2013-05-24 Highly Recommend
6289686 Super fast delivery, got on 2nd day after order. mis******* 2013-05-21 Recommend
6289648 Super fast delivery, got on 2nd day after order. mis******* 2013-05-21 Recommend
6285456 Super fast delivery will pruchase more if effectiv jun******* 2013-05-21 Recommend
6285448 Super fast delivery, will purchase more if effecti jun******* 2013-05-21 Recommend
6282275 Order took 1.5 months to arrive. Seller followed jot******* 2013-05-21 Highly Recommend
6282091 second purchase~ My pimple did get better i will c yap******* 2013-05-21 Highly Recommend
6271547 Delivery took quite long but seller has informed e ayi******* 2013-05-20 Neutral
6271538 Delivery took quite long but seller has informed e ayi******* 2013-05-20 Neutral
6079099 Bought lots and lots of it nor******* 2013-04-29 Highly Recommend

Seller Information

ShopOnlineLah.com

  • Email : sales@shoponlinelah.com
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Item Q&A(187)
No. Question & Answer Member Date Status
NOTICE Customer Service Hotline: 6100 6835 . (Daily: 10am - 10pm) Seller
NOTICE Combine Shipping Seller
NOTICE Shipping Policy - Registered Mail Seller
8339730 Expiry date jec******* 2013-05-21 Answered
  May I know is there expiry date to the sponge?
 

[Re] Expiry date
It is 2 years ... The item is just manufacture last month

8309530 Shipping should be by registered mail lyn******* 2013-05-20 Answered
  Hi,
I chose registered mail, but your confirmation showed normal mail? Why is it different?
 

[Re] Shipping should be by registered mail
Dear customer the item is upgraded to courier service you can check using your login in

8236724 Please check #32263565 2 charcoal buns missing! kop******* 2013-05-17 Answered
  Missing 2 charcoal buns from order 32263565. I ordered 1 FaceBody natural sponge(32263564)& 3 charcoal buns(32263565)total 4 items. But received your package today consist of 1 facebody & 1 charcoal bun. So 2 charcoal buns is missing. Please check & reply when you will be sending the missing 2 charcoal buns. Thanks
 

[Re] Please check #32263565 2 charcoal buns missing!
dear customer noted we will sent you the replacement

 

[Re] Please check #32263565 2 charcoal buns missing!
Hi, Thanks for your quick response & for sending the 2 missing charcoal so fast, have received them! :)

 

[Re] Please check #32263565 2 charcoal buns missing!
Welcome

8078077 Order taking too long hao******* 2013-05-09 Answered
  Dear seller, your stock is taking too long to arrive. I can't wait anymore, if it does not reach me by the 15th of May (that is after waiting for 1.5 months), I'm going to cancel it.
 

[Re] Order taking too long
Dear customer we are sorry for the delay the stock is cfm to reach us next week ... But if you would like to cancel .. We will cancel it for you.. Sorry for the delay

7523470 New Stock sie******* 2013-04-06 Answered
  Dear seller,
May I know when is the new stock for natural-bun coming? thks
 

[Re] New Stock
Dear customer sorry for the delay. Ok about 2〜3 weeks

7488756 Wet sponge recieved jer******* 2013-04-03 Answered
  Hi seller, i recieved the item today and when i opened, it was wet outside the packaging. I thought it's normal since it's raining in the afternoon and water might get into it. But to my surprised the sponge inside was wet too! Very disappointed. Both are wet and soapy. Pls advice. I can send you the photo if needed.
 

[Re] Wet sponge recieved
Dear customer the sponge is meant to be wet cause the sponge must be wet and fresh ( cause you see those that dry up and are like Rock are those keep on shelves too long ) you can try hanging if on rack and let it dry for 3 days and you will find that it because harder but don't worry.. You just have to put it hot water for two hours and it will be ok

7354007 Package missing thu******* 2013-03-25 Answered
  I know this is by Singapore normal mail, so item lost can be occured. But just want to check how long it normally takes to receive my item . It was sent on 18 March and I still haven't received it.
And my address is #03-242 , Commonwealth Crescent, 140108. Just to confirm whether you sent to correct address or not.

With Regards,
 

[Re] Package missing
dear customer please take note that singpost will take up to 10 working days to delievery parcel
thus please kindly wait until end of next week

7277786 refund. pup******* 2013-03-19 Answered
  hello seller. i just used this once and there's a hole there. so if i continue using it, the hole will become bigger huh. can you give me a say? i want a refund.
 

[Re] refund.
Dear customer please request for a refund and we will accept your request

 

[Re] refund.
you did not accept

 

[Re] refund.
dear customer
cause from our system ,we cannot cancel an order, we have sent out. thus you can request for refund and we can accept it

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