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MIZON★MIZON No.1★SNAIL REPAIR EYE CREAM 25ml / Wrinkle care / Snail Extract / Whitening

See all MIZON items

Manufacturer/
Place of origin
korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description [Certified for Whitening Wrinkle care by KFDA]
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 2529 (95%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (968)

Customer Photo Review board

not recommendneturalrecommendHighly recommend Small volume only

Bought and yet to try good ornit

ITEM:SNAIL REPAIR EYE CREAM 25ml | Add on 1:None | Add on 2:None | Add on 3:None

+ Add this option
Sep 26, 2016 0 0
joh*******
Sep 26, 2016 1 0
may*******

not recommendneturalrecommendHighly recommend Box dented but item fine

Cream feels quite nice but it's not sticky like the other snail creams I've tried so probably not much snail extract content.

ITEM:SNAIL REPAIR EYE CREAM 25ml | Add on 1:None | Add on 2:None | Add on 3:None

+ Add this option
Sep 24, 2016 0 0
tan*******

not recommendneturalrecommendHighly recommend Mizon eye cream and recovery gel

Item just received via normal mail. Consider fast for delivery from korea. Have not try item yet, therefore unable to comment currently. Will update again after trying. Thanks seller.

ITEM:SNAIL REPAIR EYE CREAM 25ml | Add on 1:Snail Recovery Gel Cream 45ml 1qty(+S$7.80) | Add on 2:None | Add on 3:None

+ Add this option
Sep 23, 2016 0 0
win*******
Sep 23, 2016 1 0
lig*******

Customer Review(2,647)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-09-26 joh*******
not recommendneturalrecommendHighly recommend 2016-09-26 sim*******
not recommendneturalrecommendHighly recommend 2016-09-26 jaj*******
not recommendneturalrecommendHighly recommend 2016-09-26 jaj*******
not recommendneturalrecommendHighly recommend 2016-09-26 geo*******
not recommendneturalrecommendHighly recommend 2016-09-26 shu*******
not recommendneturalrecommendHighly recommend 2016-09-26 yao*******
not recommendneturalrecommendHighly recommend 2016-09-26 may*******
not recommendneturalrecommendHighly recommend 2016-09-25 arc*******
not recommendneturalrecommendHighly recommend 2016-09-25 yyh*******
Item Q&A(207)
No. Question & Answer Member Date Status
23925673 Orders Not Sent! may******* 2016-09-21 Answered
  My purchases are above $50! Isn't it free shipping by Qexpress?! Why by normal mail?! As it is the items were ordered on 13 September and shipped out only today 21 sept and yet seller still using snail mail?! As highlighted previously i need items as a gift and in your ad you clearly stated that free delivery above $50. You mean your free delivery is only by normal mail and not Qexpress? Please clarify.
 

[Re] Orders Not Sent!
Dear customer,
We are very sorry about your inconvenience. We found that your two order numbers. We'll look into about this issue and ask to Qexpress. We will appreciate your patience in advance.
We are sorry again.
Thank you and regards.

23894367 Orders Not Sent!!! may******* 2016-09-19 Answered
  Dear Seller i received your reply on Friday that the snail eye cream was out of stock and only restocked on Friday. But till now my items are still under shipping request! When wil my items be sent out?! Why do timesale when you have no stock?! I placed my orders on 13 Sept and till today 19 Sept still not shipped out?!
 

[Re] Orders Not Sent!!!
Dear customer,
We are sorry about your inconvenience again. Unusually Korean ships were causing shipping delays. It was originally scheduled last Friday however it arrived yesterday in Singapore. Also It arrived in warehouse of Qexpress today after customs clearance. We will arrange a delivery as soon as possible in order. It was many orders more than we expected. So we are sorry again also if your want to cancel of our product please leave message here again.
We are sorry that cannot provide for fast delivery.
Best regards.

23871450 price clo******* 2016-09-17 Answered
  Hi,
When will the price be $9.50?
 

[Re] price
Dear customer,
Thank you for your interest of our prodcuts. It has ended for special promotion. The plan of next has not been fixed yet.
Thank you again.

23851193 Orders placed on 13 September but still not sent? may******* 2016-09-15 Answered
  I placed my orders 188070928 and 188070929 on 13 September and till now they are still "Shipping under Request". Sent qtalk message to seller but no reply. Seller can expedite shipment? I need it as gifts. This is not the first time buying from you. But this time round shipment is extremely slow. Please expedite. Thank you
 

[Re] Orders placed on 13 September but still not sent?
Dear customer,
Thank you for your purchasing of our product also we are sorry about your inconvenience. Normally it takes 2~3 days afer ordering. However unusually Korean ships are causing shipping delays now. It was originally scheduled last Monday however it will be arriving this Sunday in Singapore. We are sorry again and it will be delivered from next Monday in order. We are hopeful for your understanding. Also we will appreciate your patience in advance.
Thank you again.
Best regards.

23845656 item han******* 2016-09-14 Answered
  hi seller did u bring in snail repair hydromist, cant find on ur list, use before other brand and it good for mosture skin
 

[Re] item
Dear customer,
Thank you for your interest of our product. We'd love to, however we cannot offer the hydromist. This product keep your skin healthy by protecting from loss of moisture and nutrition without any hydromist. I hope that answers your auestion.
Thank you again.

23803242 status of exchange request zay******* 2016-09-11 Answered
  Hi,

I requested for an exchange previously as the bottle was delivered with the seal broken and the cream was dried and spilling out of the side. I haven't heard from your side since.

Looking forward to hearing from you.

Regards,
Zayne.
 

[Re] status of exchange request
Dear customer,
We are very sorry about your inconvenience. Would you take a photo and update here? We will resend the products after confirming. We hopeful for your understanding.
Thank you and regards.

 

[Re] status of exchange request
Hello,

I've uploaded a new pic here for your reference.

 

[Re] status of exchange request
Dear customer,
Thank you for your cooperation. We will arrange a delivery as soon as possible. We will appreciate your patience.
Thank you again.

 

[Re] status of exchange request
Thank you so much :)

 

[Re] status of exchange request
Thank you for your understanding.
Best regards.

 

[Re] status of exchange request
Hi, can I know when I'll be getting the replacement bottle?

23798525 When is the expiry date? Lin******* 2016-09-11 Answered
  When is the expiry date of the products?
 

[Re] When is the expiry date?
Dear customer,
The expiry date is two years after manufactured. It was manufactured on Augus 13, 2015. So the expiry date is Augus 12, 2017.
Thank you and regards.

23748482 Item Going Expiry Very Old Stocks !! wwi******* 2016-09-06 Answered
  The date is same as what i bought 2 years ago i still have my old bottle as evidence, i want to return this is cheat !! giving whats going expiry without saying.
 

[Re] Item Going Expiry Very Old Stocks !!
Dear customer,
The expiry date is two years after manufactured. It was manufactured on Augus 13, 2015. So the expiry date is Augus 12, 2017. So it doesn't matter using for your face now.
Please check it again and if you want to refund the item, leave message here again.
Thank you and regards.