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[Etude House]＊Etude House＊★New★ Black head Pore Tightening Essence/Black head Heating Deep Clean Gel/Black head

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2plus1 388 items Qplay

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Manufacturer/Place of origin Etude House / korea Condition New Product
Material
Payment Method Credit Card (Visa, Master Card), Cash (to Qoo10(DBS, SCB)), PayPal, Q·account Money(S$)
After sales service Please contact seller or manufacturer service center.(070-7645-9883 / jmh59@ymail.com)
Item Description ＊Etude House＊★New★ Black head Pore Tightening Essence/Black head Heating Deep Clean Gel/Black head Remover Dual Sheet Set/Black head Sleeping Paste//
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Customer Satisfaction
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Premium Review(13)
Customer Review (70)
You can write a customer review upon confirmation of item receipt.
No. Item Review Member Date Rating
5747855 fast delivery and received in good conditions with pei******* 2013-03-20 Highly Recommend
5515489 item received ... thanks seller =DD lay******* 2013-02-16 Highly Recommend
5383630 Received in good condition. The product is very ef xul******* 2013-01-29 Highly Recommend
5176421 Authentic products. Delivery is quite OK. Very sat xul******* 2013-01-08 Highly Recommend
3976763 Pore tightening took 10days to arrive. Not bad, t p-e******* 2012-09-20 Recommend
3636920 Delivery was kinda long. Box was damage, free 1 sa lar******* 2012-08-15 Neutral
3519543 Fast delivery & recommended yum******* 2012-08-01 Recommend
3437942 Received this but no others, seller insist that is jes******* 2012-07-23 Not Recommend
3437940 Received this but no others, seller insist that is jes******* 2012-07-23 Not Recommend
3400199 Fast delivery! Thank you! Will buy again! ^_^ spi******* 2012-07-18 Highly Recommend

Seller Information

2plus1

  • Phone number : +82-070-7645-9883
  • Email : jmh59@ymail.com
  • Address :
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.
Item Q&A(10)
No. Question & Answer Member Date Status
6990085 Pore Tightening Essense p-e******* 2013-02-27 Answered
  My product item is black head pore tightening essence. Yes, there's a problem. :(
 

[Re] Pore Tightening Essense
It is roller type.

Isn't it?

6971567 Pore Tightening Essense p-e******* 2013-02-26 Answered
  Hello seller, this is my second time buying the pore tightening essence from you. It was pretty good. However, when i get it the second time, i realized that the serum is not able to come out after i turn on the cap and pressing it several times. What should i do now?
 

[Re] Pore Tightening Essense
What is the product item again?

Etude:Black head Pore Tightening Essence

This one is problem?

 

[Re] Pore Tightening Essense
Yes, it is the pore tightening essence and there's problem with it.

 

[Re] Pore Tightening Essense
Is it roller type.

Isn't it?

 

[Re] Pore Tightening Essense
Yes, it is the roller type.

 

[Re] Pore Tightening Essense
I did not try to use it

I did not understand how it did not work

Could you provide picture for it?

thanks

 

[Re] Pore Tightening Essense
There is a ON & OFF cap at the back of the product. Once i twist and turn on, i pressed it and there will be serum coming out from the tip.
But for the one i am holding on now, do have problem as the serum is not coming out.

 

[Re] Pore Tightening Essense
What is your order number again?

Sorry for this

 

[Re] Pore Tightening Essense
Is order number equal cart number? If yes, 81903325.

 

[Re] Pore Tightening Essense
Hi, Customer.
I appolozise what happened.

You have two option.

If you want to refund, We will issue a refund. It will follow our policy.
If you want to get, We will processing as missing item and sending replacement in few days.

It will takes 15~25 business days for delivery.

Please give your opinion.

Thank you.

 

[Re] Pore Tightening Essense
It's ok. :)
I shall get another new one from you.
Thank you seller! :)

 

[Re] Pore Tightening Essense
Ok We will processing soon

Thank you!

 

[Re] Pore Tightening Essense
Thank you seller. :)

 

[Re] Pore Tightening Essense
You are welcome!

4766575 The Products lid******* 2012-10-16 Answered
  Hello.. May I ask If we can use the cream for the face not just our nose area...?
 

[Re] The Products
Hi customer.
This is for nose black head removal only.

Thank you.

4285516 hot oil gel pot******* 2012-09-21 Answered
  hello i was referring to your hot oil gel. not the one that softens sebum... but the one that opens up pores using heat and does deep cleansing. i massaged, and it is very oily, wait for one minute and massage again. but i dont feel any heat. i don think it works. any tips for using that?
 

[Re] hot oil gel
Hi costomer.
You can use this product for 'get rid of blackhead', Has No heating function.
If you want to get steaming, We recommend opening gel from lioele brand.

Thank you.

4271437 No heat pot******* 2012-09-20 Answered
  Hello ur heating gel no heating effect at all
 

[Re] No heat
Dear Customer.
This is 2plus1 company.
You can use this product for 'get rid of black head'.

First, lay a warm, wet wash cloth on your face for a few minutes.
After a shower is an ideal time to extract.
Apply this product on the skin (nose,chin etc) with soft cotton pad.
Keep 15~20 minute.
When youre ready to begin the extraction process lay the looped side on top of the blackhead.
Clean with soft clean cotton pad.

If you want to get steaming, We recommend opening gel from lioele brand.
Steaming the face or using a hot water compress is strongly recommended to help soften comedones.
This will make them much easier to remove.

If you have any question, please feel free to contact us and don't forget it give us positive FEED BACK :)
Thank you.

3583326 Order Summary (Date : Jul 05, 2012 / Cart no. : 79563166) jes******* 2012-07-16 Answered
  Dear Seller,

When is the delivery for my orders?
 

[Re] Order Summary (Date : Jul 05, 2012 / Cart no. : 79563166)

hi!

i,m glad to answer your inquiry.
you can trace item .
please confirm this.
thanks for purchasing.
have a nice day!

 

[Re] Order Summary (Date : Jul 05, 2012 / Cart no. : 79563166)
Dear Seller,

I've emailed you the image that you asked. Please advise where are the rest of the items that I've ordered and paid.

 

[Re] Order Summary (Date : Jul 05, 2012 / Cart no. : 79563166)
Hi! 2plus1.

I'm glad to answer your inquiry.
Delivery has been completed.
Thanks for purchasing.
Have a nice day:)

 

[Re] Order Summary (Date : Jul 05, 2012 / Cart no. : 79563166)
Dear Seller,

I received only some of the items, where are the rest?

 

[Re] Order Summary (Date : Jul 05, 2012 / Cart no. : 79563166)
Hi! 2plus1
Cart no. : 79563166
Some products never get seen?
Please answer.
Thank you.

 

[Re] Order Summary (Date : Jul 05, 2012 / Cart no. : 79563166)
Dear Seller,

I've sent and informed you that there are 4 items missing. You asked for an image of the package, I sent, this is not the 3rd times that I replied or informed you.

 

[Re] Order Summary (Date : Jul 05, 2012 / Cart no. : 79563166)

hi!

2plus1
i'm glad to answer your inquiry.
we confirmed photo.
as we confirm, maybe we skip two eyeliner.
we are very sorry for your convience.
we would send resend it today.
very sorry again.
thanks for purchasing.
have a nice day!

 

[Re] Order Summary (Date : Jul 05, 2012 / Cart no. : 79563166)
And what about my 2 hair clips?

 

[Re] Order Summary (Date : Jul 05, 2012 / Cart no. : 79563166)

hi!

2plus1
i'm glad to answer your inquiry.
we sent hairpin together.
thanks for purchasing.
here is number.
"RR436039976KR"
have a nice day!

3419414 Items not receive ice******* 2012-06-28 Answered
  Dear seller, kindly check where is my item that I have purchase on 14/06/2012... Total brought 3 item. My state put on delivery.. But till now I haven receive yet. Issit DHL(delivery halfway lost) already?
 

[Re] Items not receive
hi!

2plus1
I'm glad to answer your inquiry.
the general free flight delivery takes 15-25 bussiness days up to one month .
would you wait even a little bit more ?
then if goods doesn't come
please contact Gmarket.
accually we can't confirm delivery state
there.
sorry for the inconvenience.
thanks for purchasing .
have a nice day!

3328942 Shipping Oce******* 2012-06-18 Answered
  Hi,
May I know whether why I am unable to track the shipping?
 

[Re] Shipping
hi!

2plus1

I'm glad to answer your inquiry.
maybe it is not oversea.
so it is not traced yet.
please wait a little bit?
have a nice day!

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