| 4930312 |
3 dresses |
bon******* |
2012-10-28 |
Answered |
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Hi I'm looking for T19 green dress and L003 Red. Do you have them? Also, for M003 blossom dress, is the beaded neckline easy to remove from the dress if I don't like it? Thanks! |
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[Re] 3 dresses
Dear cstomer,
Weare sorry to informyou that L-003, M-003 is completely out of stock and we have only white color for T-019. Regards,
smlx |
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| 3595723 |
TN04 |
sav******* |
2012-07-17 |
Answered |
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Measurement for TN04? Can't see clearly from the page. |
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[Re] TN04
Dear customer,
Please check on the size details: shoulder:32cm chest:46cm sleeve:56cm length:85cm we recommend this item till size XL Regards,
smlx |
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| 3595469 |
Enquiry |
qia******* |
2012-07-17 |
Answered |
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Hi, I'm just wondering why isn't there the item L-003 Chiffon Long Dress Red? Is it because there's no stock? When will the stock be coming?
Thankyou! |
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[Re] Enquiry
Dear customer,
If it's not in the option list, it's out of stock and there will be no more incoming stocks for this design. Regards,
smlx |
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[Re] Enquiry
Then do you know which seller sells it?
Thank you! |
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[Re] Enquiry
Dear customer,
Sorry but we have no information for other sellers . Regards,
smlx |
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| 3496704 |
items not yet delivered. |
umi******* |
2012-07-06 |
Answered |
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Tracking indicates delivered but not yet received. isn't it too late? I don't think it takes more than a week within Singapore. |
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[Re] items not yet delivered.
Dear customer,
Thank you for your message and we tried to contact you by mobile but the line was busy. We will try again asap. Regards,
smlx |
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| 3472890 |
T019 Rose dress |
jes******* |
2012-07-04 |
Answered |
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Dear Seller,
Thank you for your reply.
Appreciate for the refund. The item code is 406004544.
Regards. |
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[Re] T019 Rose dress
Dear customer,
We will refund your order today asap and apologize once again. Regards,
smlx |
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| 3456842 |
T019 Rose dress Blue |
jes******* |
2012-07-02 |
Answered |
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Dear Seller
I have received the dress today and realised the lining at the bottom of the dress came off.
Appreciate you can arrange an exchange.
It will be good if you can send me a prepaid postage and envelope together with a new dress and I will send back the defect dress back to you.
Thanks. |
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[Re] T019 Rose dress Blue
Dear customer,
We are very sorry for the stain and apologize for this. What we can offer is refund your money back and you can keep the goods but can't resend same item because it's international delivery. Please reply us on this matter asap. Regards,
smlx |
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| 3348504 |
Shipping to malaysia |
gra******* |
2012-06-20 |
Answered |
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Hi there Do you ship to malaysia?
Thanks! |
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[Re] Shipping to malaysia
Dear customer,
Yes, we ship to MY and you can choose your country in the drop option box. Regards,
smlx |
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| 3206995 |
almost 2 weeks and item not receive yet |
peg******* |
2012-06-03 |
Answered |
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dear seller,
its almost 2 weeks but until now i have not receive my item yet. cano you tell me why? i hope to receive the item on monday or tuesday as i will be out of country on wed.hoping for your urgent reply. thanks! does eurasia deliver on weekends? |
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[Re] almost 2 weeks and item not receive yet
Dear customer,
We are really sorry for he late reply due to the system defect. We hand over your order no. as an emergency matter to our SG courrier and they will contact you soon. Plz let us know if you have further problem. Regards,
smlx |
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