| 8687432 |
Shipment |
uho******* |
2013-06-11 |
Answered |
| |
Where is my item? Can't be that long for shipment in Singapore .please send ASAP if u hv nt done so. |
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[Re] Shipment
Hi, we have confirmed that the items are posted on the “05/06/2013”. As it is normal mail we are unable to
track. The item should reach you by this or next week. Do note that although Singpost normal mail
takes around 3 working days but there are some instances when they will take a longer time. We will
ensure that all our customers receive their items. In the mean time, we will update you if we receive
any of your return mail. If you did not receive 3 weeks after the delivery date, do send us another
inquiry. We will try to assist you. |
|
| 8687317 |
Shipment |
uho******* |
2013-06-11 |
Answered |
| |
Where is my item? I ordered 10 days ago. Can't take long for shipment in singapore |
| |
[Re] Shipment
Hi, we have confirmed that the items are posted on the “05/06/2013”. As it is normal mail we are unable to
track. The item should reach you by this or next week. Do note that although Singpost normal mail
takes around 3 working days but there are some instances when they will take a longer time. We will
ensure that all our customers receive their items. In the mean time, we will update you if we receive
any of your return mail. If you did not receive 3 weeks after the delivery date, do send us another
inquiry. We will try to assist you. |
| |
[Re] Shipment
Shipment fm where , I still don receive |
| |
[Re] Shipment
Your item has been delivered. Thank you. |
|
| 8668988 |
Shipment |
uho******* |
2013-06-10 |
Answered |
| |
Where is my item ? I hv ordered 9 days ago.. |
| |
[Re] Shipment
Hi, we have confirmed that the items are posted on the “05/06/2013”. As it is normal mail we are unable to
track. The item should reach you by this or next week. Do note that although Singpost normal mail
takes around 3 working days but there are some instances when they will take a longer time. We will
ensure that all our customers receive their items. In the mean time, we will update you if we receive
any of your return mail. If you did not receive 3 weeks after the delivery date, do send us another
inquiry. We will try to assist you. |
| |
[Re] Shipment
Today already 11 June n I yet to receive it. Please resend else refund . Item order at later date already received |
| |
[Re] Shipment
Hi, we have confirmed that the items are posted on the “05/06/2013”. As it is normal mail we are unable to
track. The item should reach you by this or next week. Do note that although Singpost normal mail
takes around 3 working days but there are some instances when they will take a longer time. We will
ensure that all our customers receive their items. In the mean time, we will update you if we receive
any of your return mail. If you did not receive 3 weeks after the delivery date, do send us another
inquiry. We will try to assist you.
|
|
| 8465390 |
enquiry |
sie******* |
2013-05-28 |
Answered |
| |
i still haven receive the replacement till now? pls advice, already so long |
| |
[Re] enquiry
Do note that although Singpost normal mail
takes around 3 working days but there are some instances when they will take a longer time. We will
ensure that all our customers receive their items. In the mean time, we will update you if we receive
any of your return mail. If you did not receive 3 weeks after the delivery date, do send us another
inquiry. We will try to assist you. |
|
| 7714560 |
item not received |
lim******* |
2013-04-19 |
Answered |
| |
Hi, item not received... |
| |
[Re] item not received
Dear Customer,
Your inquiries fall under our FAQs. In order for us to serve you better, please check out this link: http://wiise.me/faq
Cheers!
|
|
| 7295206 |
Why is it keychain and not the plug ? |
lal******* |
2013-03-21 |
Answered |
| |
Can I get the plug one ? I want an exchange . |
| |
[Re] Why is it keychain and not the plug ?
Hi,
Did you get X02 in your selection?
Cheers! |
|
| 7197541 |
Order 31647577 |
xme******* |
2013-03-14 |
Answered |
| |
Hello, can i check with you. Have you mailed out? Cos it's going to be 2weeks :( |
| |
[Re] Order 31647577
HI there, you ordered on the 11th March and we sent out on the 13th March. Its on its way to you hence dont worry... The tracking no should be up by tomorrow |
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[Re] Order 31647577
I ordered on 2nd march. |
| |
[Re] Order 31647577
Hi,
Sorry, we misunderstand that it is the most recent order you refer to. Pls give us some time to check for you for the order on 02 March.
Thanks Hi dear buyer,
1.If you have not received any updates from us on your item collection for your missing item/missing order/ or faulty item exchange.
2.If you have items missing from us more than 14 working days and intend to collect from us personally.
We would like to invite you to our exchange/collection session. Pls whatsapp us at 8654-5052 the below details. We prefer whatsapp to SMS so pls try to apps us instead unless you do not use whatsapp. And DO NOT call us as we do not entertain calls at the moment due to high influx of whatsapp and sms going on. Thanks for your understanding.
There is an exchange/collection session on 13 April or 20 April, 11am at North Bridge Centre near Bugis
Please apps us the following details to confirm on the availability of the exchange session. Deadline for Confirmation of Attendance of this session is 4th April (Friday), 2359hr.
1) Name
2) Contact No (Compulsory for us to contact you) :
3) Preferred date : 13th April or 20th April
4)Cart/Order No.:
5) Item(s) for exchange:
6) Reason:
7) Additional item(s) to purchase:
Note:
a. Cash on Delivery (Exact Amount) for the item(s) to purchase
b. Print out your purchase order details for verification purposes.
Cheers!
|
|
| 7086345 |
items |
l_i******* |
2013-03-06 |
Answered |
| |
hi,can you help me check order no. 31734046, if i will actually get want i wanted which is A01, A02, A03, A09, A12, A13, A15, A20, A21,A22 and 5 C02?
Thankyou! |
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[Re] items
Noted on your request.
Cheers! |
|