| 8076822 |
Knife break |
fra******* |
2013-05-09 |
Answered |
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Knife was broken and I didn't realize till today. I just post a premier review with photo taken. Pls check if u can do anything about it |
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[Re] Knife break
pls send us the photo and order to sales@2compare.sg and we will get back to you asap...thank |
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| 7895816 |
Shipping |
fra******* |
2013-04-30 |
Answered |
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Shipping status nothing at all. |
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[Re] Shipping
Thank for you purchase,item once confirm order we will send out the next days and qoo10 eurasia delivery company will update the track number to customer.don't worry they will send out your item soon
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| 7472032 |
knife not sharp |
bea******* |
2013-04-02 |
Answered |
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hi seller.
is there a possibility for some knife to be not as sharp? the one i bought 27 cm rounded cannot even cut through mushroom.
can i send it back to you and u try it? or i top up for exchange?? hopefully there are sharp one around. |
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[Re] knife not sharp
Sorry to hear about this ...we sell so many and dun face customer having this problemand for your case it really sorry we can't let you top up for exchange |
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[Re] knife not sharp
I got to say, you seriously need to review on the quality of the knife NOT based on the number of knife you have sold. I read the previous review, and it seem that there are buyers facing the same issue knife is not sharp.
For me paying nearly $30 bucks and the knife is worse the conventional knife. So i thought it might be QC problem. But yet as a "good seller", the respond you gave is not good enough. How about the lemon law. |
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[Re] knife not sharp
It so sorry coz factory tested all and QC check too ...if delivery time break or damage we confirm one to one exchange with you with no reason asked but now u mean not sharp so we really dun know what happen also...can you kindly emails at sales@2compare.sg and we will try to solve your problem..thank you so much |
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| 7359837 |
item not delivery |
qia******* |
2013-03-25 |
Answered |
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hi, this is my 3rd msg. i did not receive my items at all !!!! SGSG319304 The status stated Delivered. It has been a month. |
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[Re] item not delivery
Really sorry...can you provide us your order no and send it to sales@2compare.sg and we will help you check with Eurasia delivery company..thank you so much |
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| 7256600 |
Order 31366423 Model G-106 (27cm) + G-2000 (20cm) (+$20) |
che******* |
2013-03-18 |
Answered |
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I was dispappointed when I tried to use the two knives ordered. They were so blunt that I can't use any to cut even an apple. Please advise how to sharpen the knife. |
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[Re] Order 31366423 Model G-106 (27cm) + G-2000 (20cm) (+$20)
So sorry to hear about this . it been selling out so many so far never hear cannot cut an apple. For this type of knife it don't need to sharpen but if it need you need to buy a ceramic sharpener |
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| 7223724 |
item still not arrive |
qia******* |
2013-03-15 |
Answered |
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hi, my item still has not arrive. please check again. Thanks SGSG319304 |
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[Re] item still not arrive
Sorry for the delay...we will chase the Eurasia delivery company to send out ASAP |
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| 7129240 |
item not yet recieve |
qia******* |
2013-03-09 |
Answered |
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hi i have not yet recieve my item. please help to check SGSG319304 |
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[Re] item not yet recieve
Thank for your purchase ...we will check with qoo10 Eurasia delivery company and ask them to send out ASAP |
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| 7122983 |
my preferred colors |
tha******* |
2013-03-09 |
Answered |
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Hi, can you give me same colors for all three items? would prefer pink, peach or maroon if possible.
Thank you. |
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[Re] my preferred colors
Thank for your purchase..color will try but not 100% hope you understand |
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